Bryn Estyn

85 Russell Road, Rhyl LL18 3DS
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8.1 1 Review
  • Bryn Estyn, Rhyl
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Care Provided by Bryn Estyn

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 24 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Gemma Lewis (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (2)

Facilities

  • Close to Local shops
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Bryn Estyn Reviews (1)

8.1

Bryn Estyn has a Review Score of 8.1 (8.125) out of 10, based on 1 reviews in the last 2 years. Over all time Bryn Estyn has 1 review.

Overall Experience

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Review from Lynne J (Daughter of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words can not express my gratitude to the staff at Bryn Estyn, they are angels. Mum has had excellent care throughout, sadly now she is coming towards the end of her life and the demands on the staff are greater as she needs more attention. Without fail or complaint, every need of Mum is attended to
with kindness and the relationship is beyond that of customer and staff. No request is too much bother. The staff have arranged for Mum's favourite food/drinks to encourage her to eat and they are very attentive to her appetite
Mum has always loved her cuddles and staff are always willing to give Mum their time and lots of cuddles and even massages and also, they have arranged for her to have an air mattress.
I hope this review leaves any reader in no doubt that as care homes go Bryn Estyn is the Rolls Royce and I wouldn’t hesitate to recommend it to families as a wonderful place full of glorious staff to look after their family member.

Facilities

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Cleanliness

Treated with Dignity

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Safety / Security

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Value for Money

Current Review Score: 8.1 (8.125)

Overview of Review Score

The Review Score of 8.1 (8.125) out of 10 for Bryn Estyn is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Bryn Estyn is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.208 Points relating to the number of positive Reviews for Bryn Estyn is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 1 Positive Reviews ÷ 4.8 = 0.208

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Frequently Asked Questions about Bryn Estyn

What types of Care is Bryn Estyn registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bryn Estyn provide?

Own GP if required is an additional type of care provided.

How many Rooms does Bryn Estyn have?

There are 20 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Bryn Estyn?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bryn Estyn to the centre of Rhyl?

0.4 mile(s) as the crow flies, distance by road may be significantly further.