She found all the staff to be kind and caring and her appetite improved while she was there
Deborah H (Daughter of Resident)
Excellent care service. Supportive and caring staff who go above and beyond
Sarah L (Niece of Resident)
I would highly recommend St David’s care home to anyone
Amanda G (Friend of Resident)
Visitors welcome. Please remember to sign-in the visitor's book in the rear lobby.
Limited parking is available at both the front and rear of St David's. Alternatively a public pay-and-display car park is available on the sea side of East Parade, 150m to the north-east toward Prestatyn.
St David's Residential Home has a Review Score of 9.8 (9.756) out of 10, based on 9 reviews in the last 2 years. Over all time St David's Residential Home has 29 reviews.
Review from G B (Daughter of Resident) published on 28 October 2024
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Reply from Sian Jones, Commercial Director at St David's Residential Home
Thank you so much for your kind words of thanks and for taking the time to leave us a review. We are very grateful and so happy to hear you are pleased with the care being provided.
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Review from J M (Daughter of Resident) published on 25 October 2024
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Reply from Sian Jones, Commercial Director at St David's Residential Home
Thank you so much for taking the time to leave this review and your kind words. We are so happy to read you are pleased with the care and support provided.
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Review from Jeffrey Y (Husband of Resident) published on 23 October 2024
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Reply from Sian Jones, Commercial Director at St David's Residential Home
Thank you so much for taking the time to leave us a review, we are pleased to read you are happy with the care provided.
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Review from Deborah H (Daughter of Resident) published on 28 June 2024
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Reply from Sian Jones, Business Manager at St David's Residential Home
Thank you so much Deborah for your kind words of thanks, we will be sure to share these with our team!
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Review from Nicholas B (Son of Resident) published on 15 April 2024
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Reply from Sian Jones, Business Manager at St David's Residential Home
Thank you so much for your ratings, we are so pleased to see these high scores and we are grateful for your feedback.
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Review from Andy T (Respite Resident) published on 8 April 2024
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Reply from Sian Jones, Business Manager at St David's Residential Home
Thank you for your lovely comments, we are so happy to hear you felt so looked after during your respite stay with us
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Review from Donald C (Son of Resident) published on 22 March 2024
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Reply from Sian Jones, Business Manager at St David's Residential Home
On behalf of the entire team here at St David's we would like to thank you for your lovely feedback, we will be sure to share this with our team.
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Review from Darren W (Son of Resident) published on 22 February 2024
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Reply from Sian Jones, Business Manager at St David's Residential Home
Thank you so much for your kind words and the time taken to write us this review, we will share this wonderful feedback with our team and we thank you again.
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Review from Jillian S (Daughter of Resident) published on 13 September 2023
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Reply from Sian Jones, Business Manager at St David's Residential Home
Thank you so much for your lovely review and kind words of thanks.
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Review from Barbara B (Wife of Resident) published on 27 January 2023
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Reply from Sian Jones, Business Manager at St David's Residential Home
Thank you so much for your feedback and kind words. We will be sure to share this with the rest of our team. We look forward to welcoming you back to St David's in the future.
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Review from Sarah L (Niece of Resident) published on 25 January 2023
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Reply from Sian Jones, Business Manager at St David's Residential Home
Thank you for your kind words; we will be sure to pass your lovely comments on to our wonderful care team!
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Review from Amanda G (Friend of Resident) published on 24 November 2022
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Reply from Sian Jones, Business Manager at St David's Residential Home
Thank you for your lovely feedback and kind words.
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Review from A N (Son of Resident) published on 25 July 2022
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Reply from Sian Jones, Business Manager at St David's Residential Home
Thank you so much for your lovely review and kind words. We are very pleased to hear that you are happy with the care and support we have provided here at St David's.
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Review from H O (Resident) published on 16 March 2022
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Review from Julie L (Daughter of Resident) published on 8 March 2022
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Reply from Sian Jones, Business Manager at St David's Residential Home
Thank you so much from the bottom of our hearts for your lovely review and kind words. We are so very happy to read you are pleased with the care and support provided here at St David's.
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Review from D R (Daughter of Resident) published on 24 February 2022
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Reply from Sian Jones, Business Manager at St David's Residential Home
Thank you for your lovely review; we are so pleased to hear you are happy with your Mum's care.
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Review from Geraldine K (Daughter of Resident) published on 24 February 2022
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Reply from Sian Jones, Business Manager at St David's Residential Home
Thank you for your lovely feedback and kind words. We are so pleased to read that you would recomend us and that you are happy with the care and support provided to your Mum.
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Review from Richard J (Son of Resident) published on 23 February 2022
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Reply from Sian Jones, Business Manager at St David's Residential Home
Thank you very much for the time taken to write us such a kind review; we are very glad to hear you are happy and reassured and that your Mum has settled in with us at St David's so well.
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Review from Margaret R (Cousin of Resident) published on 23 February 2022
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Reply from Sian Jones, Business Manager at St David's Residential Home
Thank you so much for taking the time to leave us a review and for your words of thanks. We look forward to welcoming you back to visit St David's.
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Review from Syl G (Daughter of Resident) published on 28 June 2021
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The Review Score of 9.8 (9.756) out of 10 for St David's Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.991 for St David's Residential Home is calculated as follows: ( (106 Excellents x 5) + (1 Goods x 4) ) ÷ 107 Ratings = 4.991
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.765 Points relating to the number of positive Reviews for St David's Residential Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 9 Positive Reviews ÷ 10.4 = 0.865
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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Job Title: Responsible Individual
Joined: 2016
Prior to his retirement in 2012 David spent his career in the civil aviation sector as a professional pilot, latterly as a Captain with Thomson Airways. Civil Aviation in the United Kingdom is among the most closely regulated and safety conscious sectors in UK business and David brings to the home many years’ experience in safety system management and regulatory compliance. Since retiring, he has been supporting Ruth in her role at the home and has now taken on the role of Responsible Individual. In this role he is particularly responsible for all commercial management and operational aspects of St David’s, in support of the work of Ruth and her team. David is always happy to meet visitors and relatives and to do so informally or by prior arrangement.
Job Title: Operations Director/Owner
Joined: 2013
Ruth began her career in the care sector in 1985. She has cared for adults and children in varying care settings including working with children with autism and behavioural problems.
She joined the team at St David’s in November 2012. She completed the Diploma in Counselling and Psychotherapy in 2011, subsequently working with a GP practice as a counsellor.
Ruth continues her counselling work voluntarily. In July 2012, Ruth completed and obtained the QCF level 5 diploma in Health and Social Care, and was registered with Care Council for Wales in April 2013.
She assumed ownership of the home in February 2017.
Job Title: Commercial Director
Joined: 2018
Sian joined the team at St David's in June 2018 and was promoted to Business Manager in December 2019. Sian has over 20 years of experience in healthcare administration, accounts, recruitment and HR having worked for the NHS and privately run care facilities over many years.
Sian's role involves quality assurance, accounts, recruitment and HR, and has recently taken a lead role in testing arrangements and vaccinations for Covid 19.
Sian holds an NVQ 4 in Leadership and Management and is currently studying towards her NVQ Level 5 in HR Management.
Sian was promoted to Commercial Director in September 2024
Job Title: Registered Manager
Joined: 2016
Toni has been a member of the St David's team since 2016, initially as a Care Assistant. In September 2020 she was promoted to Senior Carer, followed by a further promotion to Care Supervisor in November 2021.
Toni then became Deputy Manager of St Davids in July 2022.
She became Manager of St Davids in April 2024
Toni has over 8 years of experience at St Davids, holding both her Level 2 and Level 3 H&S QCF qualifications, she also holds a Train The Trainer Qualification.
She is currently working towards her Level 4/5 Management Qualification.