Sandford Care Home

50 Gronant Road, Prestatyn LL19 9ND
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9.9 68 Reviews
  • Sandford Care Home, Prestatyn
Sandford is a beautiful Care Home situated just a few hundred meters away from the local shops and amenities of Prestatyn town Centre. The Care Home is ideally placed boasting some beautiful views of the both the Irish Sea and the beach to the front of the building and, to the back of the building there are stunning views of Gwaenysgor Hill.

The residential unit within the Care Home is totally purpose-built, with exceptionally large and spacious bedrooms furnished to very high standards, every room is fully en-suite with a walk-in wet room, toilet and washbasin. There is a tastefully decorated communal lounge and dining area and a lift to get between floors. There is a communal bathroom available with electronic bath hoists to support those with mobility problems to access the bathing facilities.

The residential dementia unit is a part of the original house and, each bedroom is spacious and has a washbasin and is fully furnished to a very high standard. Some of the bedrooms on the residential dementia unit have their own access into the spacious and secure sensory garden area which leads off of the large communal lounge and, there is a beautiful dining area. There are several communal bathrooms again equipped with bathing, showering and toileting facilities. The residential dementia unit is very dementia friendly with coloured doors, dementia signs and coloured handrails and toilet seats etc. In addition to this, there is an additional ‘quiet’ seating area away from the main communal lounge with an outdoor park theme. There is also a lift for residents to easily move between floors.

They use a state-of-the-art Care Planning Technology to aid them in providing tailor-made care that is individualised to the needs, wishes and preferences of each resident. They have an activities co-ordinator who is able to cater for the individual interests and abilities of residents.

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Care Provided by Sandford Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Korsakoff Syndrome
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sean Speakman (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (22)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Sandford Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £828 – £1,350
    • Self-Funded Residential Dementia Care £868 – £1,450
    • RESPITE Self-Funded Residential Care £828 – £1,350
    • RESPITE Self-Funded Residential Dementia Care £828 – £1,450
  • (these prices are only a guideline, please contact Sandford Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Sandford Care Home, the team warmly encourage family members and friends to visit and spend quality time with their loved ones, fostering a supportive and homely environment. While they kindly ask that mealtimes remain protected to support residents' nutrition and hydration, visits during these times can be accommodated with prior arrangements.


  • Parking

  • The main visitor Car Park is situated at the front of the Care Home with access to the Car Park via Gronant Road.


    There is an overflow Car Park to the rear of the Care Home with access to the Car Park via Tudor Avenue.


Sandford Care Home Reviews (68)

Total of 68, showing 1-20
9.9

Sandford Care Home has a Review Score of 9.9 (9.878) out of 10, based on 24 reviews in the last 2 years. Over all time Sandford Care Home has 68 reviews.

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Review from B C (Partner of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a pleasure to write this review for Sandford Care Home where I have been a weekly visitor to the dementia unit for the past four and a half years.
On entry, the ambience with the light bright and airy decor, furnishing and displays presents a warm welcoming, attention to detail and loving care
home which is exactly what it is. Sandford is competent and led by a qualified, caring, inspirational leadership team. Manager is very and always pleasant, approachable as are all staff. Issues if any are resolved quickly and with discretion. Teamwork is good. Treat residents like family and this is amazing and humbling. Sandford is a home-from-home and for me simply the best.

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Review from Lorraine W (Daughter of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Sandford Care Home now approaching twelve months. Initially she found it difficult to adjust but after a number of weeks of attentive care and staff encouragement also coupled with moving to a new room, she quickly settled.
The care staffs help and support at all times
has been of the highest standard. It is noticeable that all staff are engaging and communicative, which includes the maintenance, domestic and catering staff which makes my mum's residency more of a familiar community and she usually shows signs of being content, happy and always treated with respect and dignity. Although rarely needed, contact with the management or administrative staff is easily accessible.
Overall the environment is welcoming, clean, tidy and safe as are the individual rooms. Meal times are rightly protected but the food I have seen appears to be appetising, varied and of ample portions. When visiting, I can find my mum happily interacting with other residents in the day area or frequently engaged in the many regular activities on offer. Alternatively she occasionally decides to spend some private time in her room, which is respected by the staff. I'm satisfied my mum is being well looked after.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your kind words, I'll be sure to share these with the staffing teams.


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Review from Lucy H (Niece of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been in Sandford for over three years now and has been very well looked after. She was very frail and underweight when she first arrived and she made a marked improvement after a couple of months, with good food and proper care. The staff are kind, caring and professional and the manager
is great and very positive. They are quick to communicate if she is unwell, which I really appreciate. It really means a lot to me that she is in safe hands. Sandford is clean, bright, and freshly decorated. A big thank you to the manager and all the staff.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your kind words - I'll be sure to share these with the staffing teams.


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Review from Melvyn R (Husband of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really friendly and helpful to the wife they understand her needs and behaviour and work with her to take care of her they also keep me and the family well informed of any problems. She is always giving them smiles and hugs as she walks around the home. All the staff does a wonderful job
of looking after her and nothing is too much trouble and from the manager down everyone is approachable and helpful.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your kind comments - I'll be sure to share these with the staffing teams.


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Review from Sheena R (Niece of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fabulous care home, my uncle loves it here, he loves the staff, the food and the activities. Today they had the scaly safari in to visit were they get to hold and interact with exotic animals. He also loves the singers when they come in and the activities coordinator does daily exercises,
games, gardening, crafts and they are learning Christmas carols to sing to us at the Christmas party.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your kind words - I'll be sure to pass these over to each of the staffing teams.


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Review from K B (Daughter of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old mother has been in the dementia unit for 3+ years now (went in during the Covid lockdown).
All the staff are caring and loving and look after all her physical needs and mental health so well. The manager is excellent and has made some great improvements to the home. All the staff are
excellent. She's had quite a few times when she has been very poorly, the staff have managed to pull her through with their kindness and coaxing her to drink and eat, etc.
Mum looks forward to having her weekly visit to the on-site hair salon. The staff sing to her, encouraging her to join in and to take part in the activities. They have parties throughout the year such as Halloween and Christmas where family members can also go along.
She really enjoys the food and it is catered for her tastes, such as cornflakes for breakfast but the milk has to be ice cold, the way she's always liked it. I've occasionally had some of the meals with her and they've all been very tasty.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your kind words - I'll be sure to share them with the staffing teams.


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Review from Mandie G (Daughter of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been given the best care she could hope for. The staff are very good with her and do not push her to do things she doesn't want to do. She is always treated with dignity and although she can no longer speak, through the smiles she gives to staff, you can see that she is happy there.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your kind words - I'll be sure to share them with the staffing teams.


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Review from Kerry M (Daughter of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been in Sandford Care Home since July 2023. She settled in very quickly which we put down to the kindness and compassion that is shown to her by all the staff. They always treat her with respect and dignity and it's lovely to go in and see her so relaxed and at ease. It's great knowing she
has 24-hour care, so Dad can be her husband again and not her carer.
Nothing is ever too much trouble for the staff or manager and they're always on hand to update us on how she's doing. The home is always spotlessly clean, her room is always tidy and the meals always smell yummy. Mum loves to be outside as much as possible and this is never a problem for the staff, they all keep a watch on her.
I would recommend Sandford Care Home to others and I would like to take this opportunity to thank management and staff for everything they do for our beautiful mum.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your kind words - I'll be sure to share them with the staffing teams.


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Review from Paul W (Son of Resident) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Living a good distance from a loved one that is in a care home is a concerning prospect for most people, but the team at Sandford keep me fully informed about Mum. Nothing is too much trouble for them.
Mum is always happy when I visit, always clean and tidy.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your feedback and you're kind comments - I'll be sure to share these with the team.


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Review from L J (Wife of Resident) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred to Sandford in 2020 after almost 18 months in Hospital and he settled in very quickly. The staff are all very pleasant and friendly and during the Covid 'nightmare' did everything they could to facilitate safe visits. He has his books, TV, music, and a large model train layout
(yet to be completed) and is happy and content.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your kind comments. I'll make sure these are passed over to the staffing teams.


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Review from David R (Son of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has a lovely, spacious ensuite room with an inspiring view out to the Irish Sea.
The staff are always very friendly and helpful, and any medical needs are able to be quickly met. There is good communication from the home to me as next of Kin. We were very pleased when the home was able to
make available and prepare a room for a special birthday celebration. My father enjoys the food and feels well looked after.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your kind words. I'll be sure to share these with the staffing teams.


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Review from Sharon W (Daughter of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Dad has been at Sandford his health and well-being has improved dramatically, now he is getting his medication administered and reviewed on a regular basis, enjoys delicious hot meals, and has company and activities to keep him occupied.
All the staff are absolutely amazing, from the care staff
who are caring and compassionate, to the admin, managers, domestics, maintenance, and catering who all play their part in making Sandford home for Dad. Nothing is too much trouble for any of them, and they are friendly and welcoming when I visit weekly.
Seeing Dad thrive gives us, as a family, great peace of mind.
I would highly recommend Sandford to anyone looking for a new home for themselves or a family member.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your kind words. I'll be sure to share these with the staffing teams.


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Review from D M (Power of Attorney of Resident) published on 6 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my son-in-law's grandmother entered Sanford Care Home, the family has seen a marked change in their mother/grandmother.
Such support for their relationship is second to none and clearly seen by the improvement their relation has had since moving to Sandford earlier in 2024.
Unfortunately, the
user's mental health has deteriorated as per condition but the changes/challenges have been expertly met by the staff and management at Sandford, and on behalf of not only the service user but myself (power of attorney) and her family we thank Sandford for all their close and excellent attention.
We wish to collectively thank Sandford for their continued support.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your lovely review - we'll be sure to share your comments with the staffing teams.


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Review from Paul D (Son of Resident) published on 6 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother is excellent and I am always kept informed if she is not feeling too well. Although my mother's condition has deteriorated over the past two years she continues to feel well looked after in a homely atmosphere and the staff are really caring. It is also appreciated that additional
services are also arranged such as chiropody, hairdressing, and an optician.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your lovely review - we'll be sure to share your comments with the staffing teams.


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Review from Paul E (Son of Resident) published on 6 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been at the care home for nearly 12 Months, we didn't ever expect Dad to have to use such a service but ended up being necessary.
The staff have all been friendly and professional with Dad and all the Family who visit, you couldn't ask for a better team to look after a loved one. We all feel
confident Dad's best interests are always considered. He doesn't want to be in a care home, but always says he is well looked after by all the staff and really enjoys the food. We all feel better knowing Dad is safe and cared for well at Sandford's. Thank you very much.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your lovely review - we'll be sure to share your comments with the staffing teams.


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Review from H B (Daughter of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad has been in Sandford since December and settled in remarkably quickly considering he was reluctant to leave his own home of nearly 50 years. It was a big step for him but the staff made him feel so welcome and for the first time in a long time he felt warm and safe.
He got to know the staff
and recognised those who saw him most days. They always show him kindness and thoughtfulness, and a couple of the staff have a banter with him and share a joke or two which he loves. Nothing is too much trouble for the management team and staff, and they’re quick to respond to anything we, as a family, request for Dad. It’s an excellent home and we would recommend it for the peace of mind it offers us all. Thank you to the manager and staff.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your kind words! I'll be sure to share these with the entire staff team.


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Review from Cath C (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Sandford in February 2023. Sadly, she suddenly and unexpectedly became very ill and passed away just over two weeks later. The care and compassion shown to Mum in this short time was exceptional from all staff involved, treating her with such respect and dignity in her final days. I cannot
thank them enough. In particular, the manager, who spent a lot of time with Mum, ensured she was never alone. He also went out of his way to find the retro CD player so Mum's favourite music could be played in the background. In addition, he spent time making sure that I was ok during this difficult time. They were also caring for Dad in the dementia unit. Sandford is an exceptional care home; it has a homely, family atmosphere, and the residents I met are happy. I always received friendly greetings from those I met. It thoroughly deserves its place in the Top 20 care homes in Wales.


Dad moved into the dementia unit at Sandford in January 2023 after spending six weeks in hospital. He settled in very well and, like Mum, received exceptional individual care from all the staff who looked after him. They dealt very rapidly with any medical needs that arose, and the manager and staff were in regular communication with us at all times. He was very content and comfortable in his room and was delighted with the special chair provided, enabling him to sit up and look outside or have a comfy snooze. As a result of the care and excellent food (many thanks to the wonderful chef), we noticed an improvement in Dad's cognitive condition. He enjoyed looking at family photos during visits with my brother, especially the family pets we had over the years. As with Mum, Dad was cared for with dignity and compassion, and it was so reassuring for the family, knowing they were both in such good hands.


Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your lovely review. It was an absolute pleasure to care for both mum and dad. I'll be sure to share your comments with the staffing teams.


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Review from David B (Son-in-law of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff look after my mother-in-law like she is part of the family. The building always smells lovely. My mother-in-law loves the food and always says how nice it is. She likes Sunday dinner the best.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your comments, I’ll be sure to share these with the teams.


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Review from Patrick C (Son-in-law of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since becoming a resident Dad's health has improved significantly. His diabetes is managed well along with other health and mobility issues. Staff take time to engage throughout the day and we (family) visit regularly which has helped stabilise his dementia, looking forward to visits, chats and news.
Dad feels safe and secure in his en-suite room with many of his own possessions, helping him feel 'at home'. Care home management are always available for information and updates and the staff always treat Dad with respect and care.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you very much for your kind words and feedback. I’ll be sure to share this with the team.


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Review from Barbara L (Daughter of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After having had a very negative experience with another local care home, we were, as a family, understandably nervous and concerned about what we would find when first visiting Sandford. I need not have worried. From the first time I met with the manager, I was put at ease. He totally understood our
concerns and what we hoped for when it came to our mum's care and assured me that they would put Mum's needs first and not expect her to fit into a 'regime'.
Mum moved in and, from the first day, the care has been as the manager said it would be. Mum is allowed to 'get up' in the mornings when she feels ready to do so. She is encouraged to eat in the dining room with other residents, which is good for her and encourages her to eat, but if she chooses not to do so, then that is fine too.
As a result of this 'person-centred' approach, Mum settled in quite quickly and is clearly happy, comfortable, has her individuality and independence recognised and is 'cared for'. We could not ask for more.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your kind words. It’s our absolute pleasure to be caring for Mum. I’ll be sure to share this with the staffing teams!


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Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Sandford Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.878 for Sandford Care Home is calculated as follows: ( (244 Excellents x 5) + (34 Goods x 4) ) ÷ 278 Ratings = 4.878

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sandford Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (3)

Sean

Sean

Job Title: Care Home Manager

Joined: 2019

Sean has over 14 years of experience in the care industry working in an array of settings including Nursing, Residential, Early Onset Dementia, YPD, End of Life and Elderly Care. Sean has a real passion for working with people and ensuring the provision of the best quality and standards of person-centred care are delivered.


Sean holds three level 5 qualifications; NVQ L5 Management in Health and Social Care, NVQ L5 Leadership and Management and, NVQ L5 Assistant Practitioner.


Sean started his career in care as a Health Care Assistant in St Helens, Merseyside where he learned the foundations of his role. Sean then worked his way to become a Senior Care Assistant, Residential Unit Manager and then, Nursing Unit Manager before later working as a Care Quality Monitoring Manager whereby he was responsible for monitoring the overall quality and standards of care delivery.


Sean began his career within the Pearlcare Group as the Care Home Manager of Wellfield Residential Care Home, Hawarden in May 2019. Sean became the Care Home Manager of Sandford Care Home in August 2020 and is extremely excited and privileged to have the opportunity to lead and manage his second Care Home within the Pearlcare Group.


Nicola

Nicola Mitchell

Job Title: Deputy Home Manager

Joined: 2020

Nicola has a wealth of experience and knowledge within Health and Social Care with over 20 years of experience within the sector. She is passionate about people and equally as passionate about delivering high standards of both dementia and residential care.


Nicola began working at Sandford back in July 2020 initially as a Senior Care Assistant. Nicola was then promoted to Deputy Home Manager in June 2021 and has supported upholding the company's high standards and expectations.


Rob

Rob Noel

Job Title: Regional Manager

Joined: 2019

I’m Rob and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care now for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.


Frequently Asked Questions about Sandford Care Home

What types of Care is Sandford Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sandford Care Home provide?

Palliative Care, Day Care, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Sandford Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Sandford Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sandford Care Home to the centre of Prestatyn?

0.3 mile(s) as the crow flies, distance by road may be significantly further.