Sandford Care Home

50 Gronant Road, Prestatyn LL19 9ND
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9.9 68 Reviews
  • Sandford Care Home, Prestatyn
Sandford is a beautiful Care Home situated just a few hundred meters away from the local shops and amenities of Prestatyn town Centre. The Care Home is ideally placed boasting some beautiful views of the both the Irish Sea and the beach to the front of the building and, to the back of the building there are stunning views of Gwaenysgor Hill.

The residential unit within the Care Home is totally purpose-built, with exceptionally large and spacious bedrooms furnished to very high standards, every room is fully en-suite with a walk-in wet room, toilet and washbasin. There is a tastefully decorated communal lounge and dining area and a lift to get between floors. There is a communal bathroom available with electronic bath hoists to support those with mobility problems to access the bathing facilities.

The residential dementia unit is a part of the original house and, each bedroom is spacious and has a washbasin and is fully furnished to a very high standard. Some of the bedrooms on the residential dementia unit have their own access into the spacious and secure sensory garden area which leads off of the large communal lounge and, there is a beautiful dining area. There are several communal bathrooms again equipped with bathing, showering and toileting facilities. The residential dementia unit is very dementia friendly with coloured doors, dementia signs and coloured handrails and toilet seats etc. In addition to this, there is an additional ‘quiet’ seating area away from the main communal lounge with an outdoor park theme. There is also a lift for residents to easily move between floors.

They use a state-of-the-art Care Planning Technology to aid them in providing tailor-made care that is individualised to the needs, wishes and preferences of each resident. They have an activities co-ordinator who is able to cater for the individual interests and abilities of residents.

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Care Provided by Sandford Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Korsakoff Syndrome
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sean Speakman (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (22)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Sandford Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £828 – £1,350
    • Self-Funded Residential Dementia Care £868 – £1,450
    • RESPITE Self-Funded Residential Care £828 – £1,350
    • RESPITE Self-Funded Residential Dementia Care £828 – £1,450
  • (these prices are only a guideline, please contact Sandford Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Sandford Care Home, the team warmly encourage family members and friends to visit and spend quality time with their loved ones, fostering a supportive and homely environment. While they kindly ask that mealtimes remain protected to support residents' nutrition and hydration, visits during these times can be accommodated with prior arrangements.


  • Parking

  • The main visitor Car Park is situated at the front of the Care Home with access to the Car Park via Gronant Road.


    There is an overflow Car Park to the rear of the Care Home with access to the Car Park via Tudor Avenue.


Sandford Care Home Reviews (68)

Total of 68, showing 21-40
9.9

Sandford Care Home has a Review Score of 9.9 (9.878) out of 10, based on 24 reviews in the last 2 years. Over all time Sandford Care Home has 68 reviews.

Overall Experience

  • 57
  • 10
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Date Published

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Review from Y W (Daughter-in-law of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sandford is a really lovely care home. It's very clean and well organised and the staff are thoughtful and attentive to residents needs. The accommodation is spacious and residents rooms are bright and homely. My mother-in-law enjoys the various activities on offer and is really looking forward to any
trips planned for them all in the new vehicle that's recently arrived! We feel confident that our loved one is in safe hands and she seems to have flourished during her stay. We're also very grateful for the support the team have offered to us too.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your kind comments, I’ll be sure to share these with the staffing teams.


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Review from Anne B (Daughter-in-law of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this to say how happy we are with the care and compassion that is shown to my father-in-law. All the staff, without exception, have a genuine concern for residents. The manager and his team do a wonderful job. Many thanks.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your review. I’ll be sure to share you comments with the staffing team.


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Review from T D (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are exceptional and show so much love, attention and respect to residents and families.
The home is extremely welcoming and engages residents with mock shops, post offices, libraries etc.
The management is very hands-on and works with residents and staff alike. It is an excellent home,
and I can't thank them all enough for the care shown to my mum.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for your kind words and lovely review of our Care Home. We’ll be sure to share these with the staffing teams. It was an absolute pleasure to care for Mum.


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Review from Sue H (Daughter of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not tell you how grateful I am to Sandford Care Home for the dedication they showed to my beautiful mother.
The compassion and care that my mum received were second to none, and the love that my mum received, left me with no doubt that she was in the best possible place for her to have the happiest
life possible.
The manager was absolutely wonderful with my mum, and that made the difference for both my mum and ourselves in ensuring that she was safe and loved.
The entire staff not only cared for my mum but they also loved her too! That was evident in abundance!
Mum and I had many chats over the phone about some of the antics that she was getting up to with the carers - we giggled a lot, and Mum was so happy - it reassured me from a distance that Mum was ok!
During my Mum's final days - her pain was eased by the gentleness and warmth of her extended family.
I will never forget this and will never be able to repay their love for my mum.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you so much for such a lovely review of our care home and the care that Mum received. You're absolutely right to describe the antics that mum would get up to - she'd have us all in absolute stitches! I'll be sure to pass over your lovely comments to the entire team at Sandford. Take care, and hopefully, we'll see you again soon.


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Review from B J (Grandson of Resident) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has been brilliant with my nan from day one, and she has been there for over three years now. She feels like she’s on holiday there, and she is treated that well by every single staff member.
Staff are very welcoming, offering refreshments on arrival.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your lovely review - it means so much to us to hear that you've been happy with not only the care that Nan received but that you too felt very welcome at Sandford. I'll be sure to pass over your comments to the staffing team.


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Review from Shirley E (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this care home to anyone. My mum was a resident in 2019 until she sadly passed away in July 2021. My dad was also a resident in 2019 until he sadly passed away in January 2023. They were both happy in Sandford Care Home. The carers were very supportive of all our family members, not
just with my parents. The manager of the home was also very caring to them and us. Nothing was too much trouble. My dad passed away with carers beside his bed till his last breath, which as a family, we very much appreciated it. We still visit the manager and staff at Sandford Care Home.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you for your lovely review - we miss both mum and dad dearly... I'm happy that you felt so positively about the care and support they both received. I'll be sure to pass over all your comments to the staffing teams - thank you.


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Review from Glenda H (Daughter of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all staff and management team for all their help and support in getting my mum settled into Sandford Care Home. The care and attention she has received from all staff have been excellent, and they are always kind, considerate and supportive when caring for Mum. Mum's room is big
and comfy with great views. The food is really good. The extra care and entertainment provided by the home are brilliant. Thank you to all staff at Sandford for looking after my mum and making her feel settled. It has been a huge relief for me that Mum is safe, warm, well-fed and cared for after having home care for the last eight years; it is so reassuring to know Mum has care now 24 hours. Thank you to all staff.

Reply from Sean Speakman, Care Home Manager at Sandford Care Home

Thank you very much for your lovely review. It's an absolute honour to care for your mum - it must be such a relief now that mum is settled and comfortable within our home. I'll pass over your kind remarks to the staffing teams. Thank you!


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Review from Leane B (Daughter-in-law of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law sadly passed away on the 4th of January, and the care received when that time came was fantastic. They went above and beyond, and they even looked after us as a family. Nothing can beat it. I would just like to thank the manager and all the care staff for the fantastic care my father-in-law
received during his time at Sandford. I have no bad feedback at all. Thank you.

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Review from Simon C (Son of Resident) published on 5 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Sandford for fifteen months and has throughout received excellent care that properly matches his needs. His mental health has improved considerably over that time as has his physical well-being. When he has been poorly, the staff have responded promptly and responsibly. Throughout
my father's stay, covid restrictions have been in place, but at all times whenever it has been possible, visits have not only been allowed, but encouraged. This has made a huge difference to all of us. We now take our two dogs in regularly, which gives us all a lift. The manager and his team have worked heroically in very difficult times, to make the transition into care as smooth as it ever could be.

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Review from D B (Son of Resident) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has only been a resident of Sandford for only a couple of months, but I have seen an improvement in him during that time. The staff are very approachable to ask questions about Dad and are very informative with the answers. They are also very caring about all the resident's needs and requirements
and treat everyone with the dignity that they deserve. Management goes above and beyond also with the care of the residents. Both I and my wife are very happy with the level of care my dad receives. He is very happy with the care he is receiving and participates in activities when he can, or if he wants to stay in his room and watch TV, he can; it's his choice.

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Review from R R (Daughter of Resident) published on 29 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum receives excellent friendly care - also, since being able to visit in the room, I can see that everything is kept clean and tidy inside the home as well.
I am really pleased with how quickly the staff deal with any issues; they also make sure that relatives know what is happening.

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Review from Karina-ann J (Great-Niece of Resident) published on 29 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't ask for a better home for my great uncle. The staff are all so friendly and hard-working. We went to visit our uncle for his 85th birthday outside in the garden, and the manager and the staff couldn't do enough for us even though they were busy with other relatives attending as it was father's
day on the same day. The staff have always been very helpful, and my uncle seems settled and happy in the home, even taking part in activities which he would rarely do in his previous home. The activities coordinator adapts the activities to include everyone's interests and is often sending over pictures of what he has been up to. Such a lovely home and very person-centred, delivering a high standard of care to their residents.

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Review from Rosemary D (Sister of Resident) published on 22 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is so happy at Sandford. He joins in on all the activities, and they even do activities that are particularly designed just for him. We get regular updates of what he's been up to, which is lovely.
The staff are wonderful, always helpful and informative, and nothing is too much trouble.
Highly
recommended.

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Review from Gaynor L (Daughter of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are very impressed with the standard of care provided by the staff at Sandford. The staff are friendly and thoughtful, and Dad always appears to be well cared for. The living areas and Dads room are clean and tidy.

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Review from L D (Daughter of Resident) published on 11 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad seems happy and well cared for. The staff are always helpful and kind. The interior is clean and welcoming. Dad's room is lovely, with an ensuite bathroom. They are extremely careful with Covid restrictions/routines.

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Review from Kathy O (Daughter of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Sandford since August; the staff are amazing. The manager is a star; he goes above and beyond to ensure the happiness and well-being of all the residents. The home has a very homely feel, no smells, lovely rooms, nothing is too much trouble. Food-wise, they will happily go through a
long list of foods to try and tempt Mum to eat. The care staff sit with Mum to encourage her to eat and drink. I cannot thank them all enough for the care, respect and compassion they give Mum.

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Review from Sheena R (Daughter of Resident) published on 8 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow, what a fantastic care home! My mum never wanted to go into a care home, and we wanted to keep her at home, so it was a difficult decision. However, the manager and staff, are without exception, amazing. They are very caring, very professional and very human. They communicate well with me and understand
and adapt to her need with humanity and dignity; she is a complex person apart from her health needs, and so this isn't easy. Her happiness is important to them. There is an activities coordinator, who she also really likes, who collects her for activities, and she is brighter and more positive as result. She enjoys the food, which includes food she particularly likes, and she has made three friends, who she says go and watch a film together. She is much better off than when she was at home. Thank you, everyone, at the Sandford; you are making a real difference to my mums last years.

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Review from Elaine H (Daughter of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dear mother was brought here from her home of 60-years during the first lockdown, as she need 24-hour care and wanted to be near to me. She was given a very warm welcome by the very caring staff, and her needs were met in a very dignified way. My only concern/area for improvement is that residents
are not taken outside for fresh air and feel that this should be encouraged as part of their daily routine. More entertainment is needed.

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Review from P A (Son-in-law of Resident) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came to Sandford in October 2020, and from that moment, the team at Sandford took care of her with professionalism and respect throughout. mt mother-in-law's needs were challenging at times, and she was looked after with care and dignity throughout. We were only able to have limited
visits due to Covid-19, and we lived 300-miles away, but we were kept fully informed at all times. We were impressed by the attitude of all the staff.

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Review from Norm M (Son of Resident) published on 20 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum went to Sandford Care Home 15-months ago during the lockdown, and she was kept safe and protected.
Mum enjoyed the activities, the good food and her spacious room.
The staff are genuinely caring and compassionate, nothing is too much trouble for them. Communication is excellent, and we were
always kept fully informed.
The level of care during her final months was exceptional, thanks to the wonderful, dedicated manager and the staff’s loving care.
Our family will always be so grateful to all the staff at Sandford.

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Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Sandford Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.878 for Sandford Care Home is calculated as follows: ( (244 Excellents x 5) + (34 Goods x 4) ) ÷ 278 Ratings = 4.878

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sandford Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (3)

Sean

Sean

Job Title: Care Home Manager

Joined: 2019

Sean has over 14 years of experience in the care industry working in an array of settings including Nursing, Residential, Early Onset Dementia, YPD, End of Life and Elderly Care. Sean has a real passion for working with people and ensuring the provision of the best quality and standards of person-centred care are delivered.


Sean holds three level 5 qualifications; NVQ L5 Management in Health and Social Care, NVQ L5 Leadership and Management and, NVQ L5 Assistant Practitioner.


Sean started his career in care as a Health Care Assistant in St Helens, Merseyside where he learned the foundations of his role. Sean then worked his way to become a Senior Care Assistant, Residential Unit Manager and then, Nursing Unit Manager before later working as a Care Quality Monitoring Manager whereby he was responsible for monitoring the overall quality and standards of care delivery.


Sean began his career within the Pearlcare Group as the Care Home Manager of Wellfield Residential Care Home, Hawarden in May 2019. Sean became the Care Home Manager of Sandford Care Home in August 2020 and is extremely excited and privileged to have the opportunity to lead and manage his second Care Home within the Pearlcare Group.


Nicola

Nicola Mitchell

Job Title: Deputy Home Manager

Joined: 2020

Nicola has a wealth of experience and knowledge within Health and Social Care with over 20 years of experience within the sector. She is passionate about people and equally as passionate about delivering high standards of both dementia and residential care.


Nicola began working at Sandford back in July 2020 initially as a Senior Care Assistant. Nicola was then promoted to Deputy Home Manager in June 2021 and has supported upholding the company's high standards and expectations.


Rob

Rob Noel

Job Title: Regional Manager

Joined: 2019

I’m Rob and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care now for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.