Valley Lodge Residential/Nursing EMH Home

Llanarmon Road, Llanferres, Mold CH7 5TA
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9.9 44 Reviews
  • Valley Lodge Residential/Nursing EMH Home, Mold
Valley Lodge Residential/Nursing EMH Home is a purpose-built facility located in rolling countryside, committed to an approach that enables clients to feel that their minds and bodies are stimulated.

Comprehensive assessments of health and social care needs are undertaken in order to achieve a positive and beneficial approach over the long-term.

The provider believes in on-going training, with a strong focus on the complications of dementia care.

As well as a comfortable interior, residents can enjoy views of the Clwydian Range.

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Care Provided by Valley Lodge Residential/Nursing EMH Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Danielle Worthy (Manager)
  • Admission Criteria
    • All residents assessed before arrival
    • Ages 55+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (27)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012
    • Number of floors: 1

Funding & Fees Guide for Valley Lodge Residential/Nursing EMH Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,295
    • Self-Funded Nursing Dementia Care from £1,395

  • All fees are dependent on care needs following an assessment and the room available within the home.


    (these prices are only a guideline, please contact the manager to find out the exact price for your requirements)
  • (these prices are only a guideline, please contact Valley Lodge Residential/Nursing EMH Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home operate an open door policy and welcome family and friends to visit without prior appointments


  • Parking

  • Parking is available on site for all visitors.


Valley Lodge Residential/Nursing EMH Home Reviews (44)

Total of 44, showing 21-40
9.9

Valley Lodge Residential/Nursing EMH Home has a Review Score of 9.9 (9.866) out of 10, based on 26 reviews in the last 2 years. Over all time Valley Lodge Residential/Nursing EMH Home has 44 reviews.

Overall Experience

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  • 4
  • 1
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Date Published

44
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18

Review from Bev K (Daughter of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Valley Lodge for 4 years. She started to improve from day one, with regular meals, constant encouragement to drink, regular meds and the care and support of the brilliant staff.
She is obviously well loved and she thrives on the attention.
As a family, we are always welcomed and
kept up to date with any changes.

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Review from Lynda B (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff at the care home are very caring and professional.
It comforts me to know my dad is in safe hands. They go out of their way to help the residents.
Top class care home the facilities are very good.
The manager is compassionate and understanding.

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Review from Norma J (Husband of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Valley Lodge are excellent, treat residents as if they were members of their families. They know each resident very well and so are able to provide individual support to meet their individual needs.

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Review from Annie R (Granddaughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother moved to Valley Lodge several months ago. Since her stay she has been so happy and settled, the staff are friendly and nothing is too much trouble, I was so nervous with my grandmother's move but the manager really made me feel at ease. The home feels warm and homely when you walk in
and the atmosphere is so welcoming.

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Review from Darren W (Son of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Valley Lodge is highly recommended by our family. The staff have been brilliant with my father. I think it is excellent that you can visit whenever you wish. The home has gone above and beyond, staff/management always available to discuss my father’s needs.

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Review from Chris J (Husband of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife moved to Valley Lodge in January 2023. The buildings are purpose-built and always warm. The food is great, my wife has gone up two dress sizes! There are activities for the residents most days including singing/dancing, painting, baking and games. But the best aspect of Valley Lodge is the staff,
all are kind, and friendly and cannot do enough for the residents.

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Review from Samantha L (Daughter of Resident) published on 8 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was moved here from another care home (dreadful experience) and the difference in him is significant.
He is less anxious, more comfortable, he smiles so much now and is clearly well-liked and looked after at the home.
The staff here are fantastic - they treat all of the residents like actual
humans, who all have different needs and wants and when they're 'misbehaving' they use humour and their great personalities to overcome any issues.
I am really pleased that my dad is in this particular home. Having had such a bad experience previously, I feel lucky that he is finally getting the care he needs.

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Review from R C (Daughter of Resident) published on 5 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Valley Lodge 3 years ago, at times my mum could be extremely difficult, however, the staff treated her with nothing but respect and dignity at all times. They spent time getting to know her as an individual and built a good relationship with her which I didn't think would happen.
As
a family, I always felt included and supported and I felt confident to voice any issues with the staff and manager and they would be resolved.
I cannot thank all the staff enough for what they did for my mum. She sadly passed away recently and they continued to show nothing but respect and compassion.
I will always recommend Valley Lodge as they literally changed our lives for the better.
Thank you to the manager and her team.

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Review from S S (Daughter of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care and support my Mum receives at Valley Lodge. She settled in immediately and made friends with other residents. She is very contented. The manager and staff are lovely and very helpful with any queries we have. It has been a huge relief for us as a family, due to my mum
no longer being able to be cared for at home due to her Alzheimer's. We would definitely recommend Valley Lodge.

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Review from G S (Husband of Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The last two years have been difficult for us all, no more than for care home residents and their families. Valley Lodge has done well to protect residents from the virus. I don't believe my wife could have been better cared for in the circumstances.

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Review from E R (Daughter of Resident) published on 15 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled well in Valley Lodge and is very happy. The staff are all very caring towards her and she enjoys the banter they have with her.
We as a family know that she is in a safe place and having excellent care and therefore we are very thankful to all the staff at Valley Lodge.

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Review from Angela R (Daughter of Resident) published on 29 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so impressed by the support and standard of care the Valley Lodge gave my Mum. She spent the last 12 months of her life in their care. She suffered from vascular dementia and was prone to falling. She needed 24-hour care having good days and bad days. Nothing was too much for the staff - always
had a smiley face Mum said. I was able to telephone every day if necessary to find out how she was. This really helped. all the staff were brilliant and Mum told me how happy she was and felt loved and cared for and it had become her home. I loved to see her after the pamper days as she looked so lovely and cared for. We are so grateful for all you did during the time Mum spent in your care.

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Review from Jade Z (Great-granddaughter of Resident) published on 24 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our gran has been in Valley Lodge for just over a year. All staff we have met have been excellent, very upbeat, attentive to her needs, and nothing is ever too much for them. We, as a family, know it can be difficult at times to care for a relative with Alzheimer’s. The staff are very understanding
and have their own ways of speaking and interacting with gran in a way that keeps her calm and can bring out her smile. The staff treat gran like she is apart of their own family, and we, as a family, are forever grateful for the 24-hour/365-days a year care they provide. They are our hero’s and deserve recognition for the work of going above and beyond their job roles. Thank you for all your hard work.

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Review from Beverley A (Daughter of Resident) published on 24 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Valley Lodge from Sept 2019 until he sadly passed away in Sept 2020, we are so thankful as a family to have been able to place dad in such a fantastic caring home. My dad had advanced dementia and at times was very aggressive and difficult all the staff treated my dad with
such passion and dignity it was admirable to see they all have a fantastic understanding of dementia and knew exactly how to approach my dad. We can honestly not thank the team enough for not only caring for my dad the way they did but also the rest of the family. They allowed us to spend precious time with dad before he passed even during the covid lockdown, all the staff were still positive and cheerful although constantly in full PPE. The home is always clean and welcoming and has a real home from home feel. All the staff are fantastic and their care for not only the residents but each other is heartwarming to see. A massive well done to the team and thank you.

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Review from D U (Wife of Resident) published on 2 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is a very caring place of both its residents and their relatives. Over this last month, with more difficulties due to coronavirus, I think we, the relatives, have all felt that our loved ones have been very well looked after and we have been informed in good time, of changes in the visiting
regime. I must congratulate all the staff for their very loyal attitude to the situation.

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Review from Clair J (Daughter of Resident) published on 2 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Back in Jan 2019 we were advised by the hospital to think about the next steps for my mum who has got Corticobasal degenerative disorder. The last thing we ever wanted was to have to consider moving my mum to a care home but unfortunately, we weren't able to give my mum the 24-hour care she needed anymore.
Unfortunately, there are not enough EMI nursing homes about after visiting all within a 30 mile drive from my mum's home, we decided on Valley Lodge. My mum has now lived at Valley Lodge for 18 months. My mum was so poorly we never thought she would would be at Valley Lodge 6 weeks, never mind 18 months. The staff are always upbeat which shows through the residents. They're well cared for, especially throughout Covid. We've been able to keep in touch with my mum via video calls and through Facebook, where we are able to see photos of all the residents through a private page. Thank you for all that you are doing throughout these hard times.

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Review from Eira R (Daughter of Resident) published on 11 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend Valley Lodge more. My mother entered their care in November 2018 with very complex mental, physical and emotional needs. She has been shown unconditional positive regard by the staff consistently. The team treat her with the utmost respect and have preserved her dignity at all times.
The manager communicates honestly and transparently whenever any changes need to be made to her care. I trust her judgement implicitly and have every confidence that my mother's welfare is a priority.
Valley Lodge is always clean with a fun, friendly atmosphere. The staff feel like extended family members and have consistently given emotional support to us as relatives during some very trying times.
My mother is at end of life care now, and I know that her comfort and care is the best it can possibly be. I really can't fault it at all and will always be grateful for the love and humanity showed by the team.

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Review from Stuart F (Husband of Resident) published on 11 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is a resident in Valley Lodge since 20/09/2018 and I know it is the perfect home to be. The care and the attention that she gets is absolutely
first class, it puts my mind at rest because I miss her so much. Before the lockdown I visited my wife every day and could see the dedication and thoughtfulness
and the care she and the other residents received, which is very important to me. I've got my whole 100% trust in all the staff. I think that the home's manager is doing a tremendous job of keeping Valley Lodge free of the Coronavirus. If I wasn't 100% happy my wife wouldn't be there.

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Review from David T (Son of Resident) published on 12 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to say that whilst my father was in his final home for the last 2 1/2 yrs of his 91 he was treated with dignity respect but above all with love. The perfect home set in idyllic Welsh countryside was his perfect place to end his days.
The respect and love of the staff was shown to all family
friends but above all to the residents. You were always made to be part of their wonderful caring family. Nothing was too much trouble, especially the chef a special thank you for the copious never-ending cups of tea and bickies.

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Review from Barbara H (Daughter of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first point of contact with the manager who invited us along to meet with her and view the home we were absolutely in love the home was very welcoming, clean and had a friendly homely atmosphere with outstanding views, what surprised us the most in comparison to previous homes was how calm
it felt for a dementia home.
We spoke in length with the manager who was extremely friendly she answered so many questions for us and helped put our mind at ease.
My dad moved in one week later and the care my dad received was outstanding he quickly settled and often told us he liked it here the manager and staff always had a smile on their face and always made us feel welcome.
My mum and I would visit most days and we actually enjoyed spending time with all the staff and we began to feel like a family.
Unfortunately, my dad's dementia deteriorated and he was eventually nursed in bed until the end of his life this was done with great dignity and respect to my dad but also us.

Reply from Eleanor Roberts, Social Media Manager at Valley Lodge Residential/Nursing EMH Home

Thank you, Barbara.
We take great pride in our wonderful staff, and we're glad to hear your father had an enjoyable experience with us before his passing.


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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Valley Lodge Residential/Nursing EMH Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Valley Lodge Residential/Nursing EMH Home is calculated as follows: ( (262 Excellents x 5) + (34 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 299 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Valley Lodge Residential/Nursing EMH Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (2)

Danielle

Danielle Worthy

Job Title: Registered Manager

Joined: 2014

I have worked within the Adult Health and Social Care sector for 18 years, i started working for this group in 2014, becoming the registered manager in 2017 after working my way up from a care assistant.


I am proud to work for a company that is able to recognise staffs achievements and encourage staff to excel in their own career.


This is a wonderful home with a fantastic team, and we are all committed to creating a happy, friendly atmosphere for all residents, giving them a new home with the support they need at this stage of their lives. We have a full activities programme so that residents can pursue their interests and enjoy an active lifestyle.


I am here to offer support to the residents, their families and the team. For anyone considering care for themselves or for a loved one, our doors are open for you to visit and meet the team.


Anwen

Anwen Roberts

Job Title: Deputy Manager

Joined: 2016

Hello, my name is Anwen, I am the Deputy Manager here at Valley Lodge.


I started working here in 2016 as a care assistant, I have been lucky to have been provided with great opportunities to advance my career within this group.


I am passionate about working with the elderly and I am focused on providing the best possible care for them. It is wonderful to work with such a wonderful team that focus on providing a high standard of care and promoting a fulfilling life for all our residents.