Bryn Edwin Hall Residential & EMI Care Home

Northop Road, Flint Mountain, Flint CH6 5QG
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9.2 38 Reviews
  • Bryn Edwin Hall Residential & EMI Care Home, Flint
Bryn Edwin Hall is situated in beautiful rural Flintshire. The magnificent Georgian mansion is full of warmth, charm and atmosphere and is set within seven acres of delightful gardens and woodlands, yet less than a mile from the main A55 near Northop. Flint is two miles from Mold, ten miles from Wrexham, with an Expressway link to Chester which is ten miles.

The home is a family run business that offers a high standard of 24 hour residential and dementia care in 2 separate suites as well as respite care for short term stays. They also offer a Day Service at very competitive rates.

Bryn Edwin Hall offers a wide variety of activities such as arts and crafts, flower arranging, themed cuisine, light Zumba classes, etc. The Day Service also includes a nutritious lunch, afternoon tea and all drinks and snacks throughout the day and can also offer a bath or shower if required. Times can be accommodated to suit and a pick up and drop off service is also available.

A team of highly qualified and caring staff consider the individual needs of each resident and formulate a personalised care plan to support this. This is complimented with a creative menu that predominantly uses fresh local produce and a full activities programme run by residents' choice on a daily basis. This is supplemented by external entertainment including singers, occupational therapy and visiting pets. Regular hairdressing, optician and chiropodist visits. Visiting ministers for all denominations.

All areas of the home have been refurbished to a high standard in conjunction with the residents input.

Show Bryn Edwin Hall Residential & EMI Care Home on the Map

Care Provided by Bryn Edwin Hall Residential & EMI Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Leanne Hough (Registered Manager)
  • Admission Criteria
    • Ages 62+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Bryn Edwin Hall Residential & EMI Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,050 – £1,250
    • Self-Funded Residential Dementia Care £1,050 – £1,250
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,050

  • All fees include 24 hour care by highly trained care staff.
    All meals served include cooked breakfast, lunch, dinner and snacks. Also tailored activities to the individual along with group activities and outings.
  • (these prices are only a guideline, please contact Bryn Edwin Hall Residential & EMI Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Bryn Edwin Hall Residential & EMI Care Home Reviews (38)

Total of 38, showing 21-38
9.2

Bryn Edwin Hall Residential & EMI Care Home has a Review Score of 9.2 (9.222) out of 10, based on 24 reviews in the last 2 years. Over all time Bryn Edwin Hall Residential & EMI Care Home has 38 reviews.

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Date Published

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Review from J M (Husband of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant home.

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Review from J W (Son of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father receives as a resident for the past eight months has been excellent. His personal needs seem to have been looked after. The house is a home although not the most modern and posh looking, they seem to have their residents as their primary focus and the residents' needs. Always a warm
and friendly welcome by staff every time I go to visit my father.

Reply from Karen Forshaw, Administrator at Bryn Edwin Hall Residential & EMI Care Home

Thank you for your review. it is greatly appreciated.


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Review from Jacqueline L (Wife of Resident) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has just begun day care. However, I am very pleased so far with all aspects of my husband's care.

Reply from Karen Forshaw, Administrator at Bryn Edwin Hall Residential & EMI Care Home

Thank you for your review, it is greatly appreciated.


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Review from Karen J (Daughter of Resident) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion shown to my mum and myself was outstanding! I can never thank them enough for making us feel safe. Wonderful, wonderful people.

Reply from Karen Forshaw, Administrator at Bryn Edwin Hall Residential & EMI Care Home

Thank you for your review. You and your mum were an extended part of our family here at Bryn Edwin.


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Review from Norman J (Husband of Resident) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always warm and welcoming. Staff are always ready to discuss my wife's needs and maintain a high standard of care, delivered cheerfully and with a strong sense of wanting to keep my wife comfortable and stimulated. The premises are always clean and fresh.

Reply from Karen Forshaw, Administrator at Bryn Edwin Hall Residential & EMI Care Home

Thank you for leaving the review. We appreciate your kind comments.


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Review from C H (Daughter of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the level of care that Mum receives at Bryn Edwin. The food is good, and the staff are always friendly and helpful. Her room is kept clean and tidy. There are plenty of activities going on, although Mum prefers her own company. She is never pushed into anything she doesn't want
to do. When asked if she is happy there, she always comes back with a resounding, yes.

Reply from KAREN FORSHAW, Administrator at Bryn Edwin Hall Residential & EMI Care Home

Thank you for your review. Your kind words are greatly appreciated.


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Review from Anne T (Wife of Resident) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Bryn Edwin Hall Residential & EMI Care Home for 9 months. I have found the experience for myself very good. Staff are very friendly and caring, and you are always made to feel welcome when you visit. My husband seems very content with his care and surrounding. He loves the staff
and gets on very well with them.

Reply from KAREN FORSHAW, Administrator at Bryn Edwin Hall Residential & EMI Care Home

Thank you for submitting your review; it is greatly appreciated.


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Review from Paul B (Son of Resident) published on 13 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Bryn Edwin for 8 months now. I am really confident that all of my mum's needs are being met to a really high standard as her dementia worsens. The team at Bryn Edwin are brilliant. Nothing is ever too much trouble and it is always easy to book a visit to see mum either in person
or virtually via what’s app.
It is reassuring and comforting to know that mum is in such competent and caring hands!

Reply from KAREN FORSHAW, Administrator at Bryn Edwin Hall Residential & EMI Care Home

Thank you so much for the review, greatly appreciated.


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Review from M W (Daughter of Resident) published on 13 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Bryn Edwin Hall in late August 2021 and she appears to be reasonably happy. She always looks clean and tidy, her hair is always combed and she says the staff are lovely and she really enjoys the food. My mother said she couldn't fault the place at all. She can have some of her personal
things around her and I will also be taking her own riser recliner chair there for her. Whenever I visit all the staff are always friendly, cheerful and explain everything to you. I really like the Portal which I can go onto daily just to see what my mother has been up to throughout the day.

Reply from KAREN FORSHAW, Administrator at Bryn Edwin Hall Residential & EMI Care Home

Thank you so much for your review. Greatly appreciated.


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Review from Patrick D (Friend of Resident) published on 13 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have an old friend who is a resident in Bryn Edwin Hall Residential & EMI Care Home, myself and wife worked with her for many years. We recently visited her and was made very welcome by all the staff that were there. There was an activity going on at the time and my wife had a sing song with the
residents. The lady we visited appeared to be well cared for and very happy. Admittedly we had not visited for a while but we were very pleased with how she was cared for.

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Review from Allan S (Son of Resident) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the years Bryn Edwin Hall's owners have spent a lot of money refurbishing the home. It is now a very clean and welcoming environment for the residents, relatives and staff. The main thing that stands out to me as to why Bryn Edwin is such a good care home is the staff, all the staff, they always
greet you with a smile and nothing is too much trouble for them. They treat each resident with respect and there is such a friendly feel to the place. When you place a loved one into a care home you have to know that you can trust the staff with the care and wellbeing of your relative.
I have total trust in all at Bryn Edwin Hall and I would recommend the home to anyone.

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Review from Sue J (Daughter of Resident) published on 17 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

At the end of May 2016, my mother became terminally ill. She had lived at Bryn Edwin for 10 years and thought of the staff as a second family. I live 150 miles from Bryn Edwin, but with the staff's encouragement, I was able to spend the last two weeks of my mother's life with her. Something which is
and was invaluable to me. All the staff - day and night - were unsurpassed in their kindness and consideration not only to my mother but also to her relatives, something which helped ease the grief the family felt.
I cannot commend too highly the care my mother received during her final days, it is something for which I will always be grateful.
As a final note, I have recently seen on Facebook, the strides Bryn Edwin has made in giving people with Alzheimer's/dementia the respect they deserve. Well done with your new initiatives.

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Review from Heather W (Daughter of Resident) published on 28 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I did not think that things could get any better at Bryn but thanks to the foresight of the manager and the appointment of a new entertainment manager, things have moved on at the home to a new stage. The entertainment manager is so deeply committed to improving the lives of the residents and has introduced
many new activities into the home. I have been fortunate to be at some of these activities and to see some very magical special moments.
At Bryn it is very much a team effort all working together for the benefit of the residents . A very supportive manager a very enthusiastic events manager and a team of carers who put 100% into their work. Every member of Bryn staff play an important role everyone is involved in providing wonderful care for the residents .

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Review from Brendan M (Son of Resident) published on 18 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bryn Edwin is a lovely 200 year old country house. The staff are friendly and welcoming. My 90 year old mother asked for a lot of reassurance when she first moved in and the staff gave her the time and attention which I felt she needed. As time has gone on my mother has deteriorated physically. As soon
as the staff realised she would benefit from a hospital style adjustable bed, this was provided. Mum has needed to spend more time in bed recently and has been given an air-flow mattress again, the idea was the staff and they organised it promptly. Whatever time I arrive to visit, whichever member of staff greet me at the door is able to tell me how my mother has been that day, whether she is in the day room, if she has eaten well and so on. Bryn Edwin was definitely the right choice for my mum.

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Review from Trish J (Daughter of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since mum has been in Bryn Edwin Hall she has been treated with respect and the carers treat her well with patience and always interact with her which we like. We've also noticed mum's skin is always clean and is well moisturized. Staff also keep mums morale up, always having a laugh and joke with her.
If there is something we like to discuss the manager always sorts it. Since mum has been in Bryn Edwin Hall we have noted its very clean no smells unlike the previous home she was in.

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Review from J D (Daughter of Resident) published on 8 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly atmosphere. Staff are always welcoming and helpful. They care unconditionally for their residents and nothing is too much trouble.

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Review from K J (Daughter of Resident) published on 8 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mother is well looked after by the staff most are very pleasant with the exception of one. Manager is easy to talk to and very helpful. Good cleanliness regime, by one person, public areas need attention e.g. painting of floor coverings, residents garden needs attention, sitting areas parasols (2015)
and plant pots etc. Approach to hall needs attention, pot holes to drive woodland. Overall care by staff excellent, managed by excellent caring manager. All staff work extremely hard.

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Review from Lyn S (Daughter of Resident) published on 14 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Most staff are kind and caring in their manner. Residents appear to be bored a lot of the time and maybe more use of the beautiful outside space would be good. Food is not always very good and also feels that more drinks should be provided. A greater range of stimulation/activities would be beneficial
and need to cater for all levels of capacity. Washing/laundry service could be improved as things are often lost.

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Current Review Score: 9.2 (9.222)

Overview of Review Score

The Review Score of 9.2 (9.222) out of 10 for Bryn Edwin Hall Residential & EMI Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.222 for Bryn Edwin Hall Residential & EMI Care Home is calculated as follows: ( (180 Excellents x 5) + (52 Goods x 4) + (14 Satisfactorys x 3) + (11 Poors x 2) + (27 Very Poors x 1) ) ÷ 284 Ratings = 4.222

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bryn Edwin Hall Residential & EMI Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Meet the Team (5)

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Franco Ricotta

Job Title: Responsible Individual

Joined: 2005

Franco Ricotta is the director of Amber Care Ltd. He purchased Bryn Edwin in 2005 alongside his brother Vincent Ricotta and they have personal experience of a loved ones being diagnosed with dementia.


Annie

Annie Ricotta

Job Title: Operations Manager

Joined: 2015

Annie is involved in the day-to-day business of both care homes. Annie has her Master of Science in Project Management and is a trained accountant. She supports the manager at Bryn Edwin Hall enabling them to provide the best care for our residents.


Leanne

Leanne Hough

Job Title: Manager

Joined: 2021

Leanne Hough is our registered manager. She has worked in Bryn Edwin Hall for the last 8 years and rapidly progressed through our succession program. Leanne has a range of experience in leadership and day-to-day running of the home. She received her QCF Level 5 in Leadership in Health and Social Care in 2018.


Rebecca

Rebecca Lloyd

Job Title: Team Leader

Joined: 2008

Rebecca has worked at Bryn Edwin since 2008. She currently holds an QCF 5.


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Karen Forshaw

Job Title: Administrator

Joined: 2011

Karen Forshaw is the direct-support and administrator for Bryn Edwin.
Karen currently holds an NVQ 4 in business administration.