Wellfield Residential Care Home

1 Wood Lane, Hawarden, Deeside CH5 3JD
Submit a Review
9.2 64 Reviews
  • Wellfield Residential Care Home, Deeside
Wellfield welcomes long and short term needs, with an environment and service established with the objective of achieving luxury residential care.

Alongside professional provision, the accommodation has many additions to enable clients to feel mentally and physically stimulated. These include activity programmes, well-kept gardens and a print library.

A nutritious food menu is tailored to dietary needs and the home is ideal for residents with mobility issues, being spacious and fitted with assistive products.

Show Wellfield Residential Care Home on the Map

Care Provided by Wellfield Residential Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Laura Blythe (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Number of floors: 2

Funding & Fees Guide for Wellfield Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £763 – £1,300
    • Self-Funded Residential Dementia Care £763 – £1,300
    • RESPITE Self-Funded Residential Care £763 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £763 – £1,300

  • Fees are based on rooms, the persons care needs and specific equipment.
  • (these prices are only a guideline, please contact Wellfield Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Wellfield has protected mealtimes so ask if visits can be outside of the hours 12.30 to 1.15pm so the residents can enjoy lunch.


  • Parking

  • Carpark available


Wellfield Residential Care Home Reviews (64)

Total of 64, showing 21-40
9.2

Wellfield Residential Care Home has a Review Score of 9.2 (9.161) out of 10, based on 5 reviews in the last 2 years. Over all time Wellfield Residential Care Home has 64 reviews.

Overall Experience

  • 46
  • 16
  • 1
  • 0
  • 1

Date Published

64
2
2
5
59

Review from Sue U (Daughter of Resident) published on 3 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been unable to visit Wellfield prior to my mother needing residential care (due to the pandemic and travel restrictions) we were guided by Mum’s social worker and the reports on the CQC (or Welsh equivalent). We cannot believe how fortunate we are. Mum is in such a caring, clean, friendly, dynamic
and proactive environment- we really couldn’t have asked for more. The staff, the care, the atmosphere- everything is fantastic!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison H (Daughter of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident since January 2020. It's been a difficult year for the staff, the residents and their families. During this awful time, the staff at Wellfield have been wonderful. Sadly, my Mum died on February 25th. The carers at Wellfield cared for Mum as if she was their own mother. We were
able to see Mum, which wouldn't have been possible if she was still in the hospital. Not only did the staff care for Mum, they cared for me and my family too. Nothing was too much trouble and I'll always be grateful that I spent four nights with my Mum before she passed away. Wellfield really is a lovely nursing home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorna D (Daughter of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite being very reluctant to accept care or support of any sort, my mother settled into Wellfield very quickly and regularly tells the family how happy she is there. The staff know each resident very well and they are always treated with kindness, respect and dignity. The staff are also very well
trained in all aspects of their work and are led by a strong management team. The home is set in pleasant surroundings. Rooms and communal areas are comfortable and there is a high standard of hygiene, which was increased significantly during the Covid outbreak. Wellfield went to great lengths to keep Covid successfully at bay and should be congratulated for taking steps early on to control it. Mum enjoys the food at Wellfield and there is a good range of entertainment and activities on offer. We are in our 70s and it has been very much appreciated that Wellfield have been so supportive of us as a family, especially during the lockdown.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda T (Daughter of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went to live at Wellfield following a series of strokes, which meant she could no longer live independently. She received good care and the staff were friendly. When the current manager and his predecessor arrived, things at the home improved dramatically. The staff were very attentive and the standard
of care was excellent. The residents were encouraged to take part in the many activities that were available and they also went on local outings. Sadly, due to Covid-19, the last time I was able to spend time with Mum and hug her and talk to her was March 2020 just before the first lockdown. Although we were in regular contact with the home during the following months, it wasn’t until December that I was able to visit again. It was a well managed and safe environment but sadly the last time I saw Mum. As a family, we have nothing but praise for the manager and his team who have worked tirelessly caring for the residents in their care, during a time no one could ever have imagined.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carole B (Daughter of Resident) published on 5 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank all the staff enough for the love, care and treatment mum has received at Wellfield. Despite the pandemic outside, I know she is safe and well and I know how much she enjoys being there. Thank you to the management who continue to keep me in the loop about what is happening within the
home and reassuring us that our loved ones are safe. I highly recommend Wellfield and all the amazing staff that work there. Keep up the outstanding work, Diolch!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane A (Daughter of Resident) published on 17 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother first moved into Wellfield, my sister, father and myself have been extremely impressed. The staff are so caring, there is a really warm atmosphere and we feel she is in the safest of hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V C (Wife of Resident) published on 9 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is the only male resident. A greater, diverse gender mix would benefit his dementia.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marilyn W (Daughter of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The new management has been excellent, they have made the home somewhere you are sure your relative will be safe and cared for with love and kindness. The staff work so hard and look after the residents with care and dignity. Family are made welcome at any time. The rooms are kept clean and tidy, the
food is good, there are activities through the week to keep residents entertained. The home has worked so hard through this pandemic (Covid-19) to keep everyone safe, so I say thank you to managers and staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Molly J (Resident) published on 6 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident at Wellfield since August 2019. Lockdown came in March 2020. The staff have gone way beyond their duties in caring for the residents and helping our spirits up. My family and friends acknowledge I am happy and safe and clean and well-fed. My thanks go to each and every one of
them for a job well done and for getting us safely through the lockdown.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P A (Daughter of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted from hospital into a difficult 14 days isolation. I don't know how the staff coped but they did! Since then Mum is slowly becoming part of the family. Because a family is what Wellfield is. The management teams are a delight and every member of staff I have spoken to on the phone
or when I've dropped something off has been lovely. It is hard not being able to visit because of COVID 19, but when I eventually can I hope to become part of the wider Wellfield family. Mum couldn't be in better hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lettie P (Granddaughter of Resident) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A really wonderful community of genuinely caring, kind and loving people. There is always a warm welcome at the door from every member of staff. They have made my dear, special Nanna part of the family, and it is really comforting to know she is being well looked after with such care and kindness. All
carers have a great sense of humour and keep up the spirits of all residents with their entertainment, crafts, singing and games. The garden looks beautiful! I can't wait to see what they do inside the home, it's coming along nicely. I look forward to seeing how they make-over the main rooms. My Nanna's bedroom has had a fresh make-over and is really lovely. I love how Wellfield keeps all family members up to date on Facebook with daily photos and news. Thank you for being so wonderful, especially during such a traumatic time with Covid-19. Stay safe.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sally P (Daughter of Resident) published on 5 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has an open, friendly and welcoming feel as soon as you enter. The sense that a 'family' of people live inside - bonding both the residents and carers together - is obvious. The bells are a bit distracting though!
It is under new management and you really feel assured that the utmost care
and improvement of facilities is their main priority. It certainly needs some refurbishment which is gradually being undertaken. My mum has a beautiful, newly decorated room. The standard of catering is excellent. There is a wonderful craft coordinator and if there is an opportunity to mark or celebrate an event, everyone gets involved. But mainly the carers are fantastic and have been marvellous during this outbreak.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul H (Son of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a suitable care home for a loved one is one of the most stressful times in anyone's life.
From the moment we arrived, unannounced, at Wellfield and were met with sincere welcoming smiles, we knew it was the right place for Mum. We have not had any doubts since.
All the staff are caring, friendly
and wish only to give their best for the residents. My mum agrees wholeheartedly.
We have not seen her healthier and happier in a very long time.
Thank you for all you do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carole M (Daughter of Resident) published on 21 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing to say but good things about the home. Carers are always there for my mother and management helped so much with the transition from hospital. My mum has a better appetite and her general wellbeing has improved. There is a very positive culture promoted within the home which makes me feel
more confident and comfortable whilst visiting my mum as its difficult as it is for me. I would recommend this home to anyone!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brenda S (Friend of Resident) published on 8 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful home and in my years of working in the NHS I can honestly say I was absolutely overwhelmed when I went in, on every occasion to visit my dear friend. What I experienced by all the staff and how welcome I was made to feel. Their care and dedication exampled outstanding work. This is
a wonderful home in every aspect and patients treated with TLC and us, visitors reassured at all times God bless this home and staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David M (Son of Resident) published on 4 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wellfield is a caring environment for its residents. My mother quickly settled in and enjoyed the high-quality care and support. The building and rooms are clean and bright and welcoming. The food is lovely and there is an extensive range of daily activities, including arts and crafts and baking plus
stimulating sessions to create interest. The staff are always helpful and reassuring and responded to any query we had and keep the resident's interest at heart, especially those with dementia. The management go above and beyond and made the whole process easy from the start. I would highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvonne C (Daughter of Resident) published on 17 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recently placed mum into the care of Wellfield Residential Care Home. Having looked at several alternatives I was particularly impressed by the care there with all staff maintaining a high level of contact with the residents who were treated with dignity.
Strong leadership from management and
seniors provide me with the confidence that mum will be well cared for. I am also impressed by the good level of feedback on a day to day issues. All the staff treat the residents like their own. When you walk in you are met with smiles from all the workers from the managers to the cleaners! They have a depth of knowledge about my mum and a caring, loving approach to her care. I feel as though they are part of my family. After every visit, I walk away knowing she will be treated with dignity and respect moreover love.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ceri B (Daughter of Resident) published on 12 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my mum received was first class, all the staff were welcoming, friendly and professional.
My mum had her own room which was basic but comfortable, and lounges and seating areas where available
My mum enjoyed the regular activities during the day, from painting, craft, games and music etc
which were put on by the staff.
The food was good and they adapted the menu as my mum was on a gluten-free diet.
Visiting times were not restricted but visitors were encouraged not to come during meal times
One area I think could be improved would be outside sitting areas and the garden, however when mum was leaving to go back home, we did receive a newsletter asking for volunteers to help with the garden area, so not sure if this has been done or not.
Overall I would recommend this home as my mum enjoyed her time here. I would like to thank all the staff for the support and help they gave my mum while she stayed here THANK YOU ??

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barry T (Son of Resident) published on 10 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We're glad that Mum has come to Wellfield, we visited a number of homes in Flintshire but we didn't get the same feeling as we did with Wellfield. You're treated with respect and made to feel very welcome. Mum is happy and she has settled into the home extremely well, better than we had imagined.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard O (Grandson of Resident) published on 6 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for all the love, care and support that was given to my family member while she was having a rest at Wellfield, highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.2 (9.161)

Overview of Review Score

The Review Score of 9.2 (9.161) out of 10 for Wellfield Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for Wellfield Residential Care Home is calculated as follows: ( (49 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 58 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.333 Points relating to the number of positive Reviews for Wellfield Residential Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 5 Positive Reviews ÷ 6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (3)

Rachael

Rachael Bousfield

Job Title: Deputy Care Manager

Joined: 2020

My name is Rachael, I grew up in Holywell, Flintshire, and have lived there for most of my life. I moved to Ormskirk in 2005 to study Social Work Studies at Edgehill University. This is where I found my passion for caring for other people and decided that I wanted to work in social care. I believe that there is no better reward, than helping others at any stage in life, and to see them live their life as happy as they can be in an environment where they are safe and cared for.

I am currently working towards a qualification in Health and social care advanced practice at level 5.

My current role here at Wellfield is Deputy Care Manager, this involves supporting the Manager and team in providing a high standard of care to our residents, ensuring that all their daily living needs are met and ensuring that we are providing a service that they deserve and to be able to live out their life as comfortable and as happy as they can be.

Before working at Wellfield, I spent 9 years working with children and young adults who had a learning disability, our role was to support the individuals in a residential setting to learn and develop new life skills and to support them to live as independently as possible in a home environment. I spent the last two years working there as a team leader, where I led the team of life skills instructors. I have also spent 4 years working in a nursing home where I was also a senior for the last 6 months that I worked there.


Katie

Katie Roberts

Job Title: Home Administrator

Joined: 2019

Katie is the Care Home Administrator. This is her first role in the care sector, having previously worked in hospitality management. She deals with the financial aspects of the home. Katie is on hand should you have any new enquires or need invoice information.


Rob

Rob Noel

Job Title: Regional Manager

Joined: 2019

I’m Rob and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care now for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.