Wellfield Residential Care Home

1 Wood Lane, Hawarden, Deeside CH5 3JD
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9.2 64 Reviews
  • Wellfield Residential Care Home, Deeside
Wellfield welcomes long and short term needs, with an environment and service established with the objective of achieving luxury residential care.

Alongside professional provision, the accommodation has many additions to enable clients to feel mentally and physically stimulated. These include activity programmes, well-kept gardens and a print library.

A nutritious food menu is tailored to dietary needs and the home is ideal for residents with mobility issues, being spacious and fitted with assistive products.

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Care Provided by Wellfield Residential Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Laura Blythe (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Number of floors: 2

Funding & Fees Guide for Wellfield Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £763 – £1,300
    • Self-Funded Residential Dementia Care £763 – £1,300
    • RESPITE Self-Funded Residential Care £763 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £763 – £1,300

  • Fees are based on rooms, the persons care needs and specific equipment.
  • (these prices are only a guideline, please contact Wellfield Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Wellfield has protected mealtimes so ask if visits can be outside of the hours 12.30 to 1.15pm so the residents can enjoy lunch.


  • Parking

  • Carpark available


Wellfield Residential Care Home Reviews (64)

Total of 64, showing 41-60
9.2

Wellfield Residential Care Home has a Review Score of 9.2 (9.161) out of 10, based on 5 reviews in the last 2 years. Over all time Wellfield Residential Care Home has 64 reviews.

Overall Experience

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Date Published

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Review from John H (Friend of Resident) published on 9 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow, wow, wow - excellent staff, excellent management and a beautiful homely environment. Thank you for making my friend so comfortable. You are all amazing and I will be telling everyone about Wellfield. You are all a credit to Pearlcare.

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Review from David M (Brother of Resident) published on 22 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say, nothing but great things about this care home? I visited the home with my wife initially planning to visit 5 other homes within the area. On entering Wellfield we were greeted by a staff member who welcomed us and attended to our every need. We didn’t arrange an appointment to view the
home however, we were made to feel so welcome. A young chap came to greet us (Deputy Manager) and showed us around. He was very welcoming and answered all of our questions. The atmosphere in the home was amazing, so much laughter and excitement. I will be honest, the home needs a slight makeover in parts but the Deputy manager assured us that plans were in place. We were so happy with how we got treated and what we have seen, my sister is now a resident at Wellfield and is more than happy to be there. Thank you to all the staff and management for making us all feel welcome, by far the most homely place in the area.

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Review from Pamela H (Friend of Resident) published on 19 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not tell you how happy I am with my friends care that she is receiving in the home. All the staff at Wellfield have embraced her and they encourage her to participate in all activities. It's wonderful seeing photos of her having fun and really enjoying herself. It's hard for me to come over and
see her as much but I can now log on and see what she's getting up to. Thank you so much to everyone at Wellfield for giving me peace of mind and making her look and feel so happy. Pearlcare have really turned that place around since April 2019 and I can't thank them all enough.

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Review from J P (Sister-in-law of Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the management and present staff very caring and helpful in every way. I feel that my sister-in-law could not be in a better place.

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Review from E W (Husband of Resident) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife only spent five nights at Wellfield, but her care and attention was excellent. The home is very welcoming and have very good activities. All the staff were lovely and friendly - plenty of cups of tea were available. The management have excellent rapport with staff and dig in to help when needed
- I put this down to their friendliness and people skills.

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Review from Mandy J (Daughter-in-law of Resident) published on 11 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We can't think of a better place for our Mum to be than Wellfield. The staff are all lovely, they go above and beyond what you would expect them to do. The home is beautiful, homely and perfect for our Mum. The food is lovely, Mum has always had a good appetite so that's a plus. It was great to see
both Managers getting involved on the shop floor, they are so kind, caring and compassionate. Thank you to all the amazing staff at Wellfield and continue doing what you do.

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Review from S E (Respite Resident) published on 1 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A successful environment is created by good leadership. The new management have transformed this care home! Their professional drive is supported by their warm and welcoming personalities. They have such a positive approach to their work ethic and this proves infectious with staff motivation and pride
in their work high.
The management are transforming the appearance of the home with new furniture and decoration. Currently, there are exciting plans for the menu and the refurbishment of the dining room (which they inform me, they are doing themselves). Everywhere looks cared for and residents are warm and comfortable in lovely rooms. There is lots going on. In the last two nights there has been an American Diner themed evening and a Halloween party. Lots of family visitors came along to join in the fun.
It certainly is a 'home from home' for the residents, cared for by lovely staff. I know this is going to improve even more as the management further establish their ethos.

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Review from J C (Brother of Resident) published on 14 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am satisfied with the care you are giving my sister.

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Review from G V (Daughter of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wellfield staff are loving and caring towards all residents. They go above and beyond to ensure residents are comfortable and happy in their new environment.

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Review from Melanie L (Daughter-in-law of Resident) published on 30 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Wellfield with my husband in September 2019 to see our beloved friend from Grimsby. The home had a lovely atmosphere, plenty of things were going on and our lovely friend seemed happy. Lots of photos showing what she's been getting up to and how much fun she is having while waiting to come
home, if she wants to come home. All the staff have been lovely, we were offered a cup of tea on arrival with biscuits and made to feel so welcome. The dining room looked a little dated and could do with a touch-up of paint but the home itself compared to our visit in April 2019 looked so much different. We got to meet with both the Deputy Manager and Home Manager to find out how our friend was doing and they were both welcoming and very supportive. Our friend has been having trouble with her phone signal so we did pass that on to management who were going to look into it for us. Our friend is happy and so are we.

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Review from Samantha G (Friend of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan went for respite just after Christmas at Wellfield where she was extremely well looked after by all the staff, I only visited my nan once during the time she was at Wellfield due to work commitments but I did call via phone on many occasions where I was updated regarding my nans day, how she
had eaten and the messages I left were passed on to my loved one.
The day I collected my nan and her belongings were neatly packed and I noticed her room was exceptionally clean.
All of the staff made such a fuss and reduced myself and my nan to tears, if we ever required respite again my nan would without a shadow of a doubt return.
My nan since being back at home with my mum has spoken so highly of the home and certain staff.
My nan would like a message to be passed to the young pretty girl in dark blue with black hair as she treated my nan like a queen were her words.

Reply from Manager, Care Home Manager at Wellfield Residential Care Home

Many thanks for your kind words. It was a pleasure to care for Nan and we would like nothing more than to have the opportunity again in the future.


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Review from E F (Resident) assisted by family/friend published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care from all the staff and service. Would recommend this care home.

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Review from Kayleigh E (Granddaughter of Resident) published on 31 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My grandad walked into Wellfield on March 9th and was taken out of there to hospital on May 5th 2018. In the time he was there, he fell 4 times, only 2 of those times we were told about. He was left without his medication for approximately a week which again we were not told about. As someone who is
living with Parkinson's, it is imperative that he has his medication on time numerous times a day, not one missed let alone a week's worth.
He was taken to hospital with aspiration pneumonia and had we listened to the advice of the 'carers' in Wellfield he would not be with us today. He is now immobile and half the man he was going into Wellfield. I would never recommend this place to anyone.

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Review from P E (Son of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum suffers from Alzheimer's and has been a resident at Wellfield for 2 1/2 years during which time she has been very well looked after. She seems content and is in good physical health. I get the impression that the staff really care for the people that live in the home and they try to make life
in the home as fulfilling as possible. Well done everybody, keep it up!!

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Review from Lorraine H (Cousin of Resident) published on 29 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our cousin was housed in this residential care home on the 26th January 2018, aged 92yrs. She was very happy there also she was looked after extremely well. I must say I have no complaints and can't thank the management and staff enough. They were all wonderful.

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Review from Estyn H (Cousin of Resident) published on 29 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Even though my cousin only spent a short time at Wellfield (26 Jan- 15 May) she was wonderfully cared for by very loyal and helpful staff, from the manager to the kitchen staff who all treated her with respect.

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Review from Marilyn K (Daughter of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that mum receives excellent care and all the staff are friendly and caring and treat mum with dignity. My husband and I are also treated well and feel confident she is in safe hands.

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Review from Elizabeth C (Granddaughter of Resident) published on 6 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother has been a resident for last 4 years at Wellfield and I have nothing but praise for all the staff there.


My grandmother is at end of life at the moment which is a very difficult time for everyone but the staff have been exceptional! Not only have they cared for my Nan and all her needs

at this sad time but also us as close family.
This is a very difficult time for us all but the love, compassion, care and respect they have all shown is unbelievable and of such great strength to us all, on behalf myself and my family I can never thank you all enough... I truly mean that. Thank you from the bottom of my heart and my family for my Grandmother ...thank you xx

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Review from Jane B (Daughter of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is in her 94th year and in end of life stage. The staff in Wellfield Hawarden, from management down to cook are exceptional with her. The care, dignity and yes love they give her is amazing. It is a comfort and strength to myself and family to know at this stage of her life she is being looked
after with such care in spotless conditions. I cannot express my gratitude enough to them all. Thank you all.

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Review from B W (Daughter of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having a loved one go into residential care is a very difficult and stressful time for them and the family. The staff at Wellfield couldn't have done more to make the transition as easy as possible. The support has been second to none, as a relatively small establishment means it has its limitations,
but mum has adapted well and we, the family are encouraged to visit and to get involved. There is always a warm welcome and the staff are very approachable and helpful.

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Current Review Score: 9.2 (9.161)

Overview of Review Score

The Review Score of 9.2 (9.161) out of 10 for Wellfield Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for Wellfield Residential Care Home is calculated as follows: ( (49 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 58 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.333 Points relating to the number of positive Reviews for Wellfield Residential Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 5 Positive Reviews ÷ 6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (1)

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Meet the Team (3)

Rachael

Rachael Bousfield

Job Title: Deputy Care Manager

Joined: 2020

My name is Rachael, I grew up in Holywell, Flintshire, and have lived there for most of my life. I moved to Ormskirk in 2005 to study Social Work Studies at Edgehill University. This is where I found my passion for caring for other people and decided that I wanted to work in social care. I believe that there is no better reward, than helping others at any stage in life, and to see them live their life as happy as they can be in an environment where they are safe and cared for.

I am currently working towards a qualification in Health and social care advanced practice at level 5.

My current role here at Wellfield is Deputy Care Manager, this involves supporting the Manager and team in providing a high standard of care to our residents, ensuring that all their daily living needs are met and ensuring that we are providing a service that they deserve and to be able to live out their life as comfortable and as happy as they can be.

Before working at Wellfield, I spent 9 years working with children and young adults who had a learning disability, our role was to support the individuals in a residential setting to learn and develop new life skills and to support them to live as independently as possible in a home environment. I spent the last two years working there as a team leader, where I led the team of life skills instructors. I have also spent 4 years working in a nursing home where I was also a senior for the last 6 months that I worked there.


Katie

Katie Roberts

Job Title: Home Administrator

Joined: 2019

Katie is the Care Home Administrator. This is her first role in the care sector, having previously worked in hospitality management. She deals with the financial aspects of the home. Katie is on hand should you have any new enquires or need invoice information.


Rob

Rob Noel

Job Title: Regional Manager

Joined: 2019

I’m Rob and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care now for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.