Conifers Care Home

Stryt Las, Ruabon, Wrexham LL14 6RB
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9.7 24 Reviews
  • Conifers Care Home, Wrexham
Conifers Care Home provides 24hr residential care and respite care, situated in a quiet residential area in the village of Ruabon, just outside of Wrexham. The home benefits from refurbished lounges, dining room and bedrooms as well as lovely views of conifer trees and flowers around the home's gardens. There is also a lake and a nature reserve nearby.

Staff are proud to be welcoming new residents into the home and offer a warm, friendly and homely environment for them to receive the highest possible quality of care. Conifers has 27 beautiful bedrooms, of which 5 are en-suite

Staff are fully trained and carefully selected to encourage residents to retain their own independence where possible and are on hand to support when needed. Staff focus on the personal needs of residents, creating a custom care plan for the individual. Hairdressing, chiropody, communion, baking and gardening are just a few of the activities available at the home.

The home is always full due to the high level of care provided and value for money the home provides. CIW Compliant as of August 2019

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Care Provided by Conifers Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Hashim Niaz (Acting Home Manager)
  • Admission Criteria
    • Private and Council referrals as well as NHS
    • Ages 50+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 1

Funding & Fees Guide for Conifers Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £970 – £1,050
    • Self-Funded Residential Dementia Care £970 – £1,050
    • RESPITE Self-Funded Residential Care £970 – £1,050
    • RESPITE Self-Funded Residential Dementia Care £970 – £1,050
  • (these prices are only a guideline, please contact Conifers Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available in the car park below the grounds or if someone has mobility issues then can park nearer the Home entrance


Conifers Care Home Reviews (24)

Total of 24, showing 1-20
9.7

Conifers Care Home has a Review Score of 9.7 (9.663) out of 10, based on 8 reviews in the last 2 years. Over all time Conifers Care Home has 24 reviews.

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Review from R J (Resident) assisted by family/friend published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Conifers Care Home is a very friendly care home with really nice staff and residents. I have got a nice room and the staff are always prompt if I need help. The food is excellent - I have so many favorite meals! I like living here.

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Review from S J (Daughter of Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased to complete this review to praise the excellent levels of care which my Father receives. I work away and have nothing but praise for the way the staff looks after his personal and health needs. The range of activities provided, the socialisation, and the support are exemplary. The
Conifers are also clearly administered very well and has very effective management. My Father likes being there very much and also speaks highly of the food!

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Review from A P (Daughter of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So much of a welcome, when Mum arrived. The staff all introduced themselves. Could not do enough for her, and it has carried on throughout her stay at the Conifers. Any issues with any of her support and information, they have informed me all of the time. Very friendly, and happy to help all of the
time.

Reply from Hashim Niaz, Director at Conifers Care Home

Lovely! Thank you for your kind words. We aim to provide the best care and are happy to meet your expectations levels.


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Review from M P (Son-in-law of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean and tidy. The staff are all willing to go the extra mile.

Reply from Hashim Niaz, Director at Conifers Care Home

We appreciate your kind words and look towards making this home a better place. Thank You.


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Review from Karen G (Daughter of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It can be a difficult decision for families to make when a parent can no longer be cared for at their home and needs care elsewhere. As a family, I've visited the Conifers Care Home and were immediately struck by how friendly, caring and open each of the staff we met were. The building was neat, tidy
and spacious. Our mum settled in relatively quickly and we are more than happy that she is well cared for by the staff who all give 100%.

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Review from Roy C (Son of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy that my mother is really well looked after. The staff are caring and conscientious I am kept informed if anything needs to be reported.

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Review from B L (Daughter of Resident) published on 26 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found over the last three years that my mother has been there she is well cared for and looked after which I am very pleased about and my mother seems to be very happy there. I would also like to add that the management of this care home is a lot better and welcoming (well done).

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Review from J J (Wife of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff and good manager and office staff. All staff work well to settle.

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Review from Sandra E (Sister of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother went into the Conifers Care Home on the 13th of October 2022 and what a welcome he received, outstanding and is still having the care and the personal touch, the feeling of one of a big family. As his family, we are treated with respect and they were the friendliest on arrival and while we're
visiting.

Reply from Nazmeen Arif, Director at Conifers Care Home

Thank you for your feedback, I hope that we continue to support your brother and his family at Conifers. It is a pleasure having him stay with us.


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Review from Keith W (Nephew of Resident) published on 27 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my aunt had a fractured hip she has become more dependent on her care. The staff have stepped up to her greater needs with enhanced care and compassion.
Recent management changes have further improved communication and resident support. I am really delighted with the improving changes in a difficult
and challenging economic framework.

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Review from C B (Daughter of Resident) published on 11 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been made to feel very welcome when visiting the home. The staff interact with visitors, they will answer any questions about Mum.
They are very accommodating with Mum especially with food, if she doesn't like what's on the menu they will give her an alternative. A very pleasing experience.

Reply from Nazmeen Arif, RI at Conifers Care Home

Dear C, thanks for your feedback and please call anytime you have any concerns. Thank you.


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Review from R M (Son of Resident) published on 18 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in residential care at Conifers Care Home for the past two years. The care she has received has been excellent, particularly in view of the current Covid situation and the additional workload and restrictions this has placed on the care staff, all of whom have been superb. I am pleased
that my mother is safe and happy.

Reply from Nazmeen Arif, Director/RI at Conifers Care Home

Thank you for your feedback Rob. Hope to see you soon


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Review from C M (Daughter of Resident) published on 23 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care and support my mother receives from the staff.

Reply from Nazmeen Arif, R I at Conifers Care Home

Thank you for feedback. I look forward to seeing you soon


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Review from June R (Daughter of Resident) published on 13 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Conifers Care home extremely friendly. The staff are very caring and kind. Residents are always treated with respect and dignity. Families are treated with respect and nothing is too much trouble for them. Any members of staff are always so helpful. The home is always clean and tidy and the residents
always look clean and tidy.

Reply from Nazmeen Arif, RI/Director at Conifers Care Home

Thank you as always for your supportive comments and your patience over the last 8 months. I hope that we have been able to keep you connected to your father throughout this period and going forward. Many thanks.


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Review from C H (Daughter of Resident) published on 13 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Conifers Care Home continues to give excellent 24-hour care and support to residents with a range of physical and emotional disabilities within a clean, warm and welcoming environment. However, during the past eight months, senior management and the team have totally committed themselves not only to
the care and safeguarding of residents but have become an unassailable bridge between relatives and their loved ones. The challenges faced have been difficult, but the staff have remained totally pledged and responsive to everyone's needs. They understand perfectly the need more than ever for honest and regular updates, which is effectively done through various mediums of communication. Despite the extra responsibilities bestowed upon them, everyone remains committed, happy and positive. They continue to be responsive to the needs of residents and families ensuring that quality of life and freedom of choice is never compromised. I applaud them.

Reply from Nazmeen Arif, RI/Director at Conifers Care Home

Thank you for your kind words and support of the team at Conifers. This year has been so difficult for everyone and we feel honoured that we are still able to maintain the trust of families to look after their loved ones. Many thanks.


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Review from Barbara C (Resident) published on 23 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been here since May 28th 2019. Within two weeks of being here, I decided that I liked it here, felt safe and very happy. I had only come for an 8-week stay, but as I've already said, I wanted o stay within the two weeks. We have had quite a few manager changes, and deputy managers, I think they
have all been good. Good choice of meals, and of course, my favourite one is Sunday Roasts. I praise all staff, carers, cleaners, cooks and laundry. Very good care with the virus around.

Reply from Nazmeen Arif, RI at Conifers Care Home

Thank you, Barbara, for your feedback; it is much appreciated. We like having you as part of our Conifers family. Thank you for choosing us.


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Review from C H (Daughter of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Conifers Care Home provides 24-hour care and support in a warm, friendly, clean and inviting environment. Overall, our mother is treated with respect and compassion and I am confident that she is well cared for. Management and senior staff always ensure that we are kept up to date of any changes or
development in both my mothers physical and emotional needs and this is reflected in her care plan when necessary. This gives me confidence and trust in them which for me is essential. The home itself is well maintained, recently redecorated and refurbished clean and fresh. It has a hygiene certificate rate of 5 and the food always looks appetising. Overall, the staff are helpful and friendly and often on first name terms with regular visitors. Personally, I would like to see at least one Welsh-speaking member of staff employed there, but appreciate that this is not always possible. I would certainly recommend the Conifers Care Home to anyone whose relative required respite care or no longer able to live independently.

Reply from Nazmeen Arif, Director/RI at Conifers Care Home

Thank you for your review, it is much appreciated. I know that you and your sister are regular visitors at the home and have been for many years. We always appreciate the feedback that you provide and any-ways we can improve the service. We are in the process of hiring an activities coordinator too, but there is always at least one group activity that takes place every day at the home. Thank you, and hope to see you soon.


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Review from Nancy J (Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my 2 years as a resident, I have been treated with the greatest care and dignity. Every assistance has been given to me, helping me to walk again and regaining my confidence. There is always fun and laughter to be heard in the corridors and there's a safe and happy environment.

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Review from William W (Son of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care of my mother.
She is very happy with all the care and carers.

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Review from S M (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy my mother is here. You are all so kind, not only to Mam, but you support me as well. Thank you so much.

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Current Review Score: 9.7 (9.663)

Overview of Review Score

The Review Score of 9.7 (9.663) out of 10 for Conifers Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.863 for Conifers Care Home is calculated as follows: ( (82 Excellents x 5) + (13 Goods x 4) ) ÷ 95 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Conifers Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Frequently Asked Questions about Conifers Care Home

What types of Care is Conifers Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Conifers Care Home provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Conifers Care Home have?

There are 27 Single Rooms.

What are the Facilities & Services at Conifers Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Conifers Care Home to the centre of Wrexham?

3.7 mile(s) as the crow flies, distance by road may be significantly further.