Parking is available in the car park below the grounds or if someone has mobility issues then can park nearer the Home entrance
Conifers Care Home has a Review Score of 9.7 (9.663) out of 10, based on 8 reviews in the last 2 years. Over all time Conifers Care Home has 24 reviews.
Review from M R (Daughter of Resident) published on 30 October 2019
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Reply from Nazmeen Arif, Responsible Individual at Conifers Care Home
Thanks Margaret for your review. We are trying to constantly improve the service we are providing and made loads of improvements around the home. Any suggestions you have please do let us know. Thanks, Naz.
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Review from Lisa P (Granddaughter of Resident) published on 25 July 2019
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Reply from Nazmeen Arif, Responsible Individual at Conifers Care Home
Thank you Lisa, your grandmother is a fine lady and we are honoured to have her live with us. We aim to provide a home to our residents and not just a care home for people.
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Review from Jan L (Daughter-in-law of Resident) published on 31 May 2019
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Reply from Nazmeen Arif, Responsible Individual at Conifers Care Home
Thank you so much for your comments. Your feedback is always appreciated. Thanks, Naz
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Review from Marie S (Friend of Resident) published on 12 November 2018
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Reply from Nazmeen Arif, Responsible Individual at Conifers Care Home
Thank you very much for your great review. We always aim to provide a great service and care to all service users and their families.
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The Review Score of 9.7 (9.663) out of 10 for Conifers Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.863 for Conifers Care Home is calculated as follows: ( (82 Excellents x 5) + (13 Goods x 4) ) ÷ 95 Ratings = 4.863
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Conifers Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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