Hafod House

Hafod Road, Ruabon, Wrexham LL14 6HF
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8.7 26 Reviews
  • Hafod House, Wrexham
Hafod House Rest Home recently celebrated 20 years in quality care and is set in 2 1/2 acres of beautiful countryside.

It is located in the NE Wales Borderlands, only minutes from the market town of Wrexham, and 20 minutes from the city of Chester.

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Care Provided by Hafod House

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Armani Hammonds (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (23)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Hafod House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Fees to be discussed on enquiry

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free onsite parking


Hafod House Reviews (26)

Total of 26, showing 1-20
8.7

Hafod House has a Review Score of 8.7 (8.739) out of 10, based on 3 reviews in the last 2 years. Over all time Hafod House has 26 reviews.

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Review from Peter R (Son of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very nice and my mother likes it here and all residents are well looked after and treated with respect.

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Review from Jamie N (Son of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother, since staying at Hafod House, has been so well cared for by the lovely staff in a homely environment. Nothing is too much trouble. The food served is wholesome and healthy, which my mother really enjoys.

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Review from Kath E (Daughter of Resident) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hafod House is like home from home, the staff can’t do enough for you. Always on hand and make us feel so welcome no matter what time of day or evening that you call. The manager and all the staff are so helpful. Hafod House is really clean and the food is amazing. They look after Mum so well. They
know what she likes and what she doesn’t.

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Review from Thomas A (Grandson of Resident) published on 25 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always helpful and caring and willing to accommodate any requests. Fantastic care for patients.

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Review from Donna J (Granddaughter of Resident) published on 25 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care with my Nan. Keep updated with everything and staff are amazing and look after her really well. nothing is ever too much trouble.

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Review from Jennifer A (Relative of Resident) published on 25 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely location, surroundings. The staff are extremely helpful and caring. The care home is lovely, fresh and well looked after. Lovely ethos Would recommend. A Really special place.

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Review from M J (Friend of Resident) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff are wonderful. Everyone is treated like family. i.e residents and visitors alike. The care home is in a pleasant setting, the gardens are well kept. seating arrangements outside are available to those who wish to use them. Food is nicely cooked and presented, well balanced. There are varied
activities for the residents who wish to take part. What is lacking is a comfortable sitting room where guests interfere with these activities.

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Review from Glynn R (Son of Resident) published on 19 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been part of the Hafod House community since 2019 and in this time, the care, attention, love and empathy has surpassed all expectations. To add to the home’s excellence, a refurbishment programme now affords an even more crisp and beautifully presented living environment. The living and
communal areas, corridors and grounds are presented to such a high standard. As has ever been the case (and even more so now), the staff are amazing and I salute every single one of them for their dedication and genuine commitment to bettering the lives of those in their care. I have always left after my visits, full of optimism and a feeling that Hafod House is the best choice that we made and streets ahead of others that I have visited.

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Review from Donna T (Private Carer of Resident) published on 3 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been supporting a wonderful lady in the community for over a year now. She is currently in respite at Hafod House, until a program of home care can be implemented.
I have nothing but praise and admiration for the level and standard of care the manageress and her fantastic team provide to all
the residents.
All the staff go above and beyond and work so hard. The residents are treated with respect, kindness, dignity and above all love.
The service provided is more than 5 star. From the fantastic food, the rooms themselves (which all have a personal touch), the medical care, the cleanliness, humour and dedication of the staff and the activity program that’s provided, it really is phenomenal.
I have nothing but total admiration and thanks to all the super, empathetic staff that genuinely care for the lovely residents.
It’s a pleasure to go to Hafod House.

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Review from C J (Niece of Resident) published on 3 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has been staying at Hafod House for nearly a month now.
The care is outstanding and nothing is too much trouble for the staff.
The menu is varied and caters for individuals and food is available as and when required.
It is also nice to know that their health is closely monitored and any
concerns, medical attention is called immediately.
There is an activity lady who keeps the residents occupied and weekly bingo!
All the residents look well cared for.


Much appreciated.


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Review from Gillian H (Daughter of Resident) published on 11 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother stayed at Hafod House for nine weeks respite care. The staff were friendly and attentive and my mum was made to feel welcome.
Snacks and drinks were freely available throughout the day and a varied meal menu was offered. My mum actually gained 7lb while at Hafod House, which was good. I
would have no hesitation in referring my mother to Hafod House in the future.

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Review from Derek P (Nephew of Resident) published on 17 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hafod House is a very nice care home.
The management and staff at Hafod House are excellent; they look after their residents like one big happy family. They always keep you well informed.
They always make visitors welcome.

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Review from Linda T (Sister of Resident) published on 11 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I go and visit my brother and his care is fantastic. We want him to be independent and the carers are great at keeping an eye on him. As I do not drive, they give me a lift to the house from the train station. I have had a few meals and the food is lovely, the staff are great and very friendly and helpful.

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Review from Andrew G (Grandson of Resident) published on 4 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Taid loves being at Hafod House, the care staff are 100% brilliant, really caring, the manager is hands-on with everything including the cooking which Taid always comments to say the food is really good,
The home is homely and the staff always makes you feel welcome, refreshments and privacy are
always offered. Taid only came to get himself well to go back home but after a few weeks decided Hafod House was where he wanted to be. He feels safe and well looked after, the home is managed to a high standard and excellent leadership skills.

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Review from Tracey G (Friend of Resident) published on 4 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a friend that was a resident of this care home. Visited on many occasions and the staff were amazing, so caring and couldn't do enough to make all the residents comfortable and well looked after. The staff were so kind and welcoming, my friend was always well dressed, clean and looked immaculate.
I cannot praise this care home enough. It is a homely atmosphere, the manager was very approachable and helpful and I noticed was very hands-on.

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Review from Kris G (Friend of Resident) published on 1 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend that I visit is very happy here, when I visit the residents always look happy and well cared for, food looks and smells great, the staff are always polite and good interaction with the residents, the home is very homely.

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Review from Wendy P (Friend of Resident) published on 30 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommend the service at this care home, the residents are well cared for, not just as in caring but emotionally supported. All staff and management take extreme care and devotion in their job and ensure all residents are comfortable and happy. I felt a homely sense when I visited.

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Review from Andrew J (Son of Resident) published on 15 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring considerate staff who cared for my father with no notice and assisted him to get back on his feet and to live independently.

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Review from Christine J (Friend of Resident) published on 12 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the home a very clean and tidy place to visit. The staff are always very helpful and friendly and the couple I visit are always well dressed and looked after very well. Meals are also varied, well presented and hot.

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Review from Keith W (Son of Resident) published on 13 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff at Hafod House are friendly, attentive and thoroughly professional. As a result, my mother is very happy, and she feels safe and well looked after in the warm, caring and good-humoured environment. Recent improvements to the outdoor area are very welcome.

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Current Review Score: 8.7 (8.739)

Overview of Review Score

The Review Score of 8.7 (8.739) out of 10 for Hafod House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Hafod House is calculated as follows: ( (32 Excellents x 5) + (4 Goods x 4) ) ÷ 36 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.85 Points relating to the number of positive Reviews for Hafod House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5. 3 Positive Reviews ÷ 5 = 0.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

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Armani Hammonds

Job Title: Home Manager

Joined: 2024

Hi, my name is Armani and I am the registered home manager for Hafod House. I first started my career in adult social care in 2016 at Hafod House and I have worked in many roles over the years. 4 of which have been in leadership and managerial roles.


My first job in care was as a domestic assistant which I did for a year before becoming a care assistant. I worked as a care assistant for a couple of years before becoming a senior carer and then deputy manager. I left Hafod House for a short period in February 2024 to build more experience and knowledge within other care settings before returning in July 2024 as the deputy manager again as Hafod was where I wanted to be and was where I missed. I was then promoted to home manager in August 2024.


Hafod is a lovely home with a homely feel and has always felt like a 2nd family to me. My mission is to ensure residents feel at home and enjoy every moment they spend with us, as well as to be a place our staff enjoy working at.


Please feel free to contact me at any time.


Frequently Asked Questions about Hafod House

What types of Care is Hafod House registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hafod House provide?

Palliative Care, Day Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hafod House have?

There are 23 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Hafod House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hafod House to the centre of Wrexham?

3.0 mile(s) as the crow flies, distance by road may be significantly further.