Fees to be discussed on enquiry
Free onsite parking
Hafod House has a Review Score of 8.7 (8.739) out of 10, based on 3 reviews in the last 2 years. Over all time Hafod House has 26 reviews.
Review from Andrew J (Resident) published on 20 August 2019
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Treated with Dignity
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Review from Lynne W (Daughter of Resident) published on 20 November 2018
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Cleanliness
Treated with Dignity
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Review from Mark W (Son of Resident) published on 7 November 2018
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Treated with Dignity
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Review from Hilary S (Niece of Resident) published on 7 November 2018
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Review from Kim J (Friend of Resident) published on 31 October 2018
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Cleanliness
Treated with Dignity
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Review from Sharon C (Daughter of Resident) published on 31 October 2018
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Treated with Dignity
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The Review Score of 8.7 (8.739) out of 10 for Hafod House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.889 for Hafod House is calculated as follows: ( (32 Excellents x 5) + (4 Goods x 4) ) ÷ 36 Ratings = 4.889
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.85 Points relating to the number of positive Reviews for Hafod House is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5. 3 Positive Reviews ÷ 5 = 0.6
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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Job Title: Home Manager
Joined: 2024
Hi, my name is Armani and I am the registered home manager for Hafod House. I first started my career in adult social care in 2016 at Hafod House and I have worked in many roles over the years. 4 of which have been in leadership and managerial roles.
My first job in care was as a domestic assistant which I did for a year before becoming a care assistant. I worked as a care assistant for a couple of years before becoming a senior carer and then deputy manager. I left Hafod House for a short period in February 2024 to build more experience and knowledge within other care settings before returning in July 2024 as the deputy manager again as Hafod was where I wanted to be and was where I missed. I was then promoted to home manager in August 2024.
Hafod is a lovely home with a homely feel and has always felt like a 2nd family to me. My mission is to ensure residents feel at home and enjoy every moment they spend with us, as well as to be a place our staff enjoy working at.
Please feel free to contact me at any time.