hairdressing and chiropody not included
Visitors welcome anytime between 10am and 8pm except for meal times which are between 12pm and 1.30pm and 4.00pm and 5.30pm. Alternative visiting times by prior arrangement
Parking at the rear of the building.
Meifod & Vicarage Court has a Review Score of 9.7 (9.747) out of 10, based on 23 reviews in the last 2 years. Over all time Meifod & Vicarage Court has 43 reviews.
Review from S J (Son of Resident) published on 3 May 2023
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, Diector/RI at Meifod & Vicarage Court
Thank you for your feedback and I am very pleased that we are able to meet both your mum's and your expectations.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maureen J (Daughter of Resident) published on 12 April 2023
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, RI/Director at Meifod & Vicarage Court
Thank you for your valuable time and feedback about the service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Yvonne M (Daughter of Resident) published on 12 April 2023
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, Director/RI at Meifod & Vicarage Court
Thank you for your feedback. We appreciate your time to do this.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E H (Daughter of Resident) published on 6 December 2022
Submitted via Website •
Report
Reply from Nazmeen Arif, RI/Director at Meifod & Vicarage Court
I'm sorry that despite efforts from the management team to arrange a time with you to discuss your concerns, we have not been able to receive this time from you. I know that the manager has spoken to you several times about the remits of the service and we are always happy to discuss and resolve any experiences which were not to your satisfaction.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Son-in-law of Resident) published on 27 October 2022
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, Director/RI at Meifod & Vicarage Court
Thank you J D, please let us know if there is anything else we can do to improve our service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen M (Daughter of Resident) published on 20 September 2022
Submitted via Website •
Report
Reply from Nazmeen Arif, Director/RI at Meifod & Vicarage Court
Dear Karen, thank you for your review and I am happy to see that your expectations are being met, however, if there is anything else we can do to improve the service, please do not hesitate to contact me. Please also do come to the home when the activities lady is there as we have a lot of music, crafts and visitors at the home regularly. Thank you
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K H (Daughter of Resident) published on 7 July 2022
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, RI/Director at Meifod & Vicarage Court
Dear Karen, thank you for your feedback. We appreciate everyone's feedback and if there is anything we can do to further improve the service please do contact myself or a member of the office to discuss. Thanks.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kenneth M (Husband of Resident) published on 18 November 2021
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, RI at Meifod & Vicarage Court
Thank you Kenneth for your response and feedback regarding the care and service at the home. Many Thanks.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M W (Daughter of Resident) published on 8 November 2021
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, RI at Meifod & Vicarage Court
Thank you for your feedback and please do ring the home or myself to discuss any concerns you do have in the future.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Glenis W (Wife of Resident) published on 17 August 2021
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, RI at Meifod & Vicarage Court
Dear Glenis, thank you for your feedback. Your husband's presence is still missed and mentioned by everyone who works at the home. It was a great honour to look after him.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G J (Wife of Resident) published on 23 June 2021
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, RI/Director at Meifod & Vicarage Court
Thank you for your feedback. I will pass your comments on to the team. If there is anything further we can do to support you, please let the office know.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie B (Daughter of Resident) published on 13 May 2021
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, RI/Director at Meifod & Vicarage Court
Thank you for your feedback it is very much appreciated. I hope that you have now been able to visit the home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S R (Next of Kin) published on 11 May 2021
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, Director/RI at Meifod & Vicarage Court
Thank you for your feedback. Please let us know if there is anything we can do to improve the service provided. I hope you have been able to visit the home. Many thanks
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pam O (Sister of Resident) published on 11 May 2021
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, Director/RI at Meifod & Vicarage Court
Thank you for your lovely feedback. We really appreciate it. We hope to see you at the home soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steven J (Son of Resident) published on 10 May 2021
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, Director/RI at Meifod & Vicarage Court
Thank you for your feedback, and I am really pleased to hear that you are happy with the service we are providing. We look forward to seeing you soon. Many Thanks
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jill H (Daughter of Resident) published on 28 April 2021
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, RI at Meifod & Vicarage Court
Dear Jill, thank you for your time and review. Please do arrange a face to face visit if you would like as these have been in place for several weeks now. We look forward to welcoming you at the home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N W (Son of Resident) published on 12 November 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Daughter of Resident) published on 23 March 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gillian J (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, Director/RI at Meifod & Vicarage Court
Thank you for your input, we appreciate all feedback as we continue to make improvements at the home. Please do let us know if there is anything else you need.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D P (Son of Resident) published on 26 February 2020
Submitted via Postal Card •
Report
Reply from Nazmeen Arif, Director/RI at Meifod & Vicarage Court
Thank you for your feedback. Your mother is a lovely lady and we are very happy to be of service to her.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.747) out of 10 for Meifod & Vicarage Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.747 for Meifod & Vicarage Court is calculated as follows: ( (220 Excellents x 5) + (42 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 273 Ratings = 4.747
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Meifod & Vicarage Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
View Latest Reportposted 03 Mar 2025
1 EMI
Loading
Loading events
There are no Team Members posted yet