Pen-y-Garth EMI Residential & Residential Home

Pleasant Lane, Brymbo, Wrexham LL11 5DH
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9.5 45 Reviews
  • Pen-y-Garth EMI Residential & Residential Home, Wrexham
Pen-Y-Garth is situated in well-tended grounds of two acres and enjoys panoramic views of the Welsh Countryside and Cheshire Plains. The home is located just 4 miles from Wrexham in the village of Brymbo, and is within walking distance of shops and post office. A regular bus service stops every 15 minutes.

The property was originally constructed in the 19th century as a substantial family residence and was converted to its present usage in 1985, with purpose-built extensions being added in 1990 and 2017/18.

Pen-Y-Garth provides residents with an excellent standard of accommodation combined with a friendly atmosphere and homely environment. Long Term Care, Convalescent Care, Respite Care and Day Care are all offered.

A full activities programme is available as well as external trips.

Please visit the website for further details.

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Care Provided by Pen-y-Garth EMI Residential & Residential Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 42 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Pen-y-Garth Care Homes Ltd
  • Person in charge
  • Michele Roberts (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Pen-y-Garth EMI Residential & Residential Home

  • Weekly Charges per Person
    • Self-Funded Residential Care £743 – £1,095

  • Fee range is indicative only.
  • (these prices are only a guideline, please contact Pen-y-Garth EMI Residential & Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Pen-y-Garth EMI Residential & Residential Home Reviews (45)

Total of 45, showing 1-20
9.5

Pen-y-Garth EMI Residential & Residential Home has a Review Score of 9.5 (9.462) out of 10, based on 7 reviews in the last 2 years. Over all time Pen-y-Garth EMI Residential & Residential Home has 45 reviews.

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Review from Janette R (Daughter-in-law of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful care home, well organised, giving the best level of care and more than expected. Very high standard of cleanliness throughout, heard a comment from another resident that the food is so good. Always a good welcome on arrival from smiling caregivers, always patient and willing to answer queries.
Experienced a happy and calming atmosphere on a few visits, witnessed care given to other residents, treated with respect and dignity when spoken to and in a kind tone, being patient and respectful. Overall more than impressed with the care and support, interaction and high standards, busy management and always helpful. Abundance of activities to be commended. Beautiful building, well-kept. Amazing well-kept gardens and views outside.

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Review from Suzanne J (Daughter of Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely beautiful, warm and friendly. Mum has only recently joined Pen-y-Garth. Stunning views. Beautiful room. Everyone is so friendly and welcoming.

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Review from P E (Son of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout the time my mum has been here, the staff have given her the best possible care I could've asked for. She has been well looked after, and whenever there had been any medical issues, they were always prompt at letting me know and keeping me informed. When she came to the end, they treated my
mum with such care and dignity and looked after myself and my wife whilst we visited her. I would like to give a special mention and thank you to two members of staff in particular who were exceptional and couldn't have been kinder or more supportive.

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Review from Robert T (Son of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was there for 2.5 years. He was always clean and well-dressed. The staff on my visits were always attentive to all the residents, the place was clean and tidy as was his room. I was always contacted if he ever had a fall or anything. The staff were always very caring and supportive during his
last days.

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Review from Carol D (Niece of Resident) published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle had been a resident here for the past eight years. During his time here, he has had outstanding care and understanding, especially when my uncle was on end of life pathway. The staff were so kind and compassionate. He was treated with outstanding care and dignity. I could not thank them enough
for their kindness and support.

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Review from Sally O (Daughter of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the care my dad receives. All the staff are really friendly and helpful - nothing is too much trouble for them, and they have helped my dad settle in really well and adjust to all the changes. The activities they do with the residents are great fun, and they all seem to enjoy themselves
whenever I visit. Couldn't have found a better place to help with all my dad's care needs, where I know he is safe and looked after.

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Review from Alison O (Daughter of Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for both Pen-y-Garth and the management and staff who run it. My mum is treated with such dignity and respect. She is always nicely dressed and her hair is always neat and tidy.
Since Mum has been a resident here, she has put on weight and eats and drinks really well.
I would
highly recommend Pen-y-Garth as a care facility to everyone.

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Review from David P (Son of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is happy and content, even during these difficult times of the virus.

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Review from Caroline S (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care that mum receives. The home is always clean, tidy and warm. All the staff are friendly and extremely willing to answer any questions and help you in any way. We are all really happy with our choice of care home for mum and mum tells us frequently how happy she is in Pen-y-Garth.

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Review from Claire L (Daughter of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Pen-y-Garth for over a year. All the staff are so warm, kind and friendly and couldn't be more helpful. My mum is always immaculately dressed and clean. It is obvious that she is very well cared for. She has also said that she is happy to be here.

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Review from Robert L (Husband of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I do not have any criticism of Pen-y-Garth other than positive. Management and staff have always been friendly and accommodating to any queries or questions I may have. The manager is very efficient at her job and understanding of my situation.

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Review from Jonathan H (Son of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum resided in Pen y Garth from July 2015 diagnosed with vascular dementia until November 2020 when she passed peacefully earlier this week. I would like to extend my thanks to the manager and all the staff at the care home for their love and support for my mother. My Mum was well looked after and
the level of support she received during this time was always of the highest standard. In her final week, the emotion and care shown towards my mother will always stay with me forever. The support for both of us during her final days was genuine and I do not have enough good words to say about the staff.
Thank you, to the manager and the team for all you have done for Mum. You truly are a special team and Mum was lucky to have you all.

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Review from Pauline W (Daughter of Resident) published on 11 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was a resident at Pen-y-Garth for almost 2 years, until she passed away in May 2020 in Pen-y-Garth. We have nothing but praise for the care and support that mum and her family received there. Despite our reservations at the start, regarding mum going to live in residential care, mum thrived
there and it became her home. It is a lovely environment, friendly, clean and welcoming, usually with lots of activities taking place. We would like to express our love and thanks again to all the carers and staff there, including the Manager and the Activities Coordinator. You all provided the very best care for our mum, through a very difficult time, and that is priceless to her memory. Bless you all.

Reply from Jonathan Symms, Director at Pen-y-Garth EMI Residential & Residential Home

Thank you for this wonderful review, which is very much appreciated.


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Review from M S (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum only stayed for four months before passing, but the care of her physically and mentally was excellent. Mum has many challenges with illness and mobility, and all were met and exceeded our expectations. We are truly grateful to the team who looked after Mum so well and supported us unwaveringly
and with huge compassion.

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Review from G V (Son of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With the experience for my mum (with dementia) moving into Pen-y-Garth being very apprehensive, all new and different. She soon became settled, safe and happy. We put this down to the staff and lovely surroundings. All the staff are very attentive to Mum's needs, they are caring and kind. Very professional.
Everywhere is clean and safe. The food is especially good. We as a family are very grateful to Pen-y-Garth for making Mum's life the best possible with her illness.

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Review from C J (Son of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My, our father seems to be very settled here so that gives us peace of mind. The staff are excellent and the cleanliness is 1st class.

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Review from Kathleen O (Friend of Resident) published on 10 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care, friendly staff, very clean.

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Review from A P (Son of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attentive staff, friendly and approachable. Caring and give your loved ones the care deserved.

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Review from S J (Son of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceeds expectations. Always a great atmosphere and clean and tidy. My dad's health has improved greatly since coming to Pen-y-Garth.

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Review from Anne H (Daughter of Resident) published on 20 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are considering continuing care for yourself or a family member I can highly recommend Pen-y-Garth to deliver an outstanding, consistent, high-quality standard of care. All residents are treated with the utmost dignity and compassion. The homely atmosphere lends further evidence to support this
review.

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Current Review Score: 9.5 (9.462)

Overview of Review Score

The Review Score of 9.5 (9.462) out of 10 for Pen-y-Garth EMI Residential & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Pen-y-Garth EMI Residential & Residential Home is calculated as follows: ( (79 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.533 Points relating to the number of positive Reviews for Pen-y-Garth EMI Residential & Residential Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 7 Positive Reviews ÷ 8.4 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Frequently Asked Questions about Pen-y-Garth EMI Residential & Residential Home

What types of Care is Pen-y-Garth EMI Residential & Residential Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Pen-y-Garth EMI Residential & Residential Home provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Pen-y-Garth EMI Residential & Residential Home have?

There are 36 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Pen-y-Garth EMI Residential & Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Pen-y-Garth EMI Residential & Residential Home to the centre of Wrexham?

3.5 mile(s) as the crow flies, distance by road may be significantly further.