Pen-y-Garth EMI Residential & Residential Home

Pleasant Lane, Brymbo, Wrexham LL11 5DH
Submit a Review
9.5 45 Reviews
  • Pen-y-Garth EMI Residential & Residential Home, Wrexham
Pen-Y-Garth is situated in well-tended grounds of two acres and enjoys panoramic views of the Welsh Countryside and Cheshire Plains. The home is located just 4 miles from Wrexham in the village of Brymbo, and is within walking distance of shops and post office. A regular bus service stops every 15 minutes.

The property was originally constructed in the 19th century as a substantial family residence and was converted to its present usage in 1985, with purpose-built extensions being added in 1990 and 2017/18.

Pen-Y-Garth provides residents with an excellent standard of accommodation combined with a friendly atmosphere and homely environment. Long Term Care, Convalescent Care, Respite Care and Day Care are all offered.

A full activities programme is available as well as external trips.

Please visit the website for further details.

Show Pen-y-Garth EMI Residential & Residential Home on the Map

Care Provided by Pen-y-Garth EMI Residential & Residential Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 42 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Pen-y-Garth Care Homes Ltd
  • Person in charge
  • Michele Roberts (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Pen-y-Garth EMI Residential & Residential Home

  • Weekly Charges per Person
    • Self-Funded Residential Care £743 – £1,095

  • Fee range is indicative only.
  • (these prices are only a guideline, please contact Pen-y-Garth EMI Residential & Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Pen-y-Garth EMI Residential & Residential Home Reviews (45)

Total of 45, showing 21-40
9.5

Pen-y-Garth EMI Residential & Residential Home has a Review Score of 9.5 (9.462) out of 10, based on 7 reviews in the last 2 years. Over all time Pen-y-Garth EMI Residential & Residential Home has 45 reviews.

Overall Experience

  • 41
  • 2
  • 2
  • 0
  • 0

Date Published

45
2
2
7
38

Review from Joan M (Wife of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although the care is excellent, more staff are needed each day. Two on duty must stretch the care workers, especially as my husband is refusing to leave his room and forever on the call button, means they are forever running up and down the stairs. My husband can have a sensible conversation and would
benefit from a care worker talking to him and keeping him company but they cannot spare the time. He uses a wheelchair and the lift is very small and very awkward to get him in and out. It is also a shame that the residents do not go out into the grounds - staff shortage again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David J (Son of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and caring, mum seems very content. The new extension and furniture have made a massive improvement to the look of the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philip C (Son of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems very happy at Pen-y-Garth. She eats extremely well and seems to have settled in very well. The staff are all very pleasant with her and mum is well looked after by them with all her basic needs taken care of. The routine at Pen-y-Garth seems relaxed and easy going with visiting times very
flexible. I know that Mum is well taken care of and that makes me feel reassured.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret F (Partner of Resident) published on 16 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner was admitted to Pen-y-Garth last November. It was a difficult time for us all but the staff and management were fully supportive and made the transition easier. My partner has been treated with love and care, they treat him with dignity and love. He has settled and the home's open door visiting
enables me to visit whenever I can. I cannot praise the staff enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachael J (Granddaughter of Resident) published on 16 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Pen-y-Garth enough. Since my grandmother moved in the staff have been excellent. They have gone above and beyond. They keep us informed at all times. The premises are spotless. My grandma is settling in well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathryn G (Great-granddaughter of Resident) published on 16 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting the home I have found that all staff are pleasant and welcoming. The facilities are to an excellent standard, there is a very welcoming atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Irene B (Daughter of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in here since May this year. She has been well cared for and has settled in well. The rooms are all light and airy. All the staff are very helpful and very caring. Nothing is too much trouble for them. We are very happy with the care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hazel B (Daughter of Resident) published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very well cared for. The home is always spotlessly clean. All of the staff are friendly and supportive.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James B (Resident) published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent. The manageress is wonderful and the food is restaurant quality.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter H (Resident) published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home. Excellent manager and caring staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacqueline B (Daughter of Resident) published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has been refurbished, it's clean, friendly and a lovely location. Staff always helpful and kind. No worries for mum.
Staff were also very kind to my dad who died here 2 years ago.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gerry H (Friend of Resident) published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My friend was brought here from hospital for convalescence.
He is unwilling to participate in any activities and appears to spend most of his time in his room - I have tried to encourage him to join in and socialise with everyone else. I work in a care home myself and understand how difficult this
can be. - When visiting the staff/manager always seem friendly and polite - I can only comment on my findings for the few months he has been here amid all the alterations.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa P (Granddaughter of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been made to feel welcome and have been cared for lovely by all the staff.
My family have also praised how welcome they feel when they visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter J (Son of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find my mother is very well looked after and seems very happy in herself. We are very pleased with how things are going.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan B (Daughter of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Even though my mother has only been at Pen-y-Garth since February of this year, we cannot speak highly enough of this home. It is a very clean and friendly environment. Staff are exceptional and can't do enough for the residents. Everyone seems happy and settled there. I would recommend this care home
to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Thelma H (Sister of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my sister here today and to see how happy and well-dressed she is, it has now taken all my worries away and I can go home at peace.
I will never worry about my sister again because she is in the best place there is.
She is happy and that makes me happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Audrey S (Wife of Resident) published on 17 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent home, I cannot fault it.
The staff are marvellous. I watch and observe and they are very kind. I've been coming here to visit my husband over 12 months. The manager is excellent and she always makes time to chat with me. The home is spotless the food is all home made and I have
my meals with my husband. I am offered a cup of tea as soon as I arrive.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gwendoline W (Friend of Resident) published on 3 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My review is excellent service to my friend over the last two years.
Also the manager and staff have been excellent toward him.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret C (Daughter of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is well looked after, food and laundry are excellent.
Staff are always welcoming and friendly.
It's a very warm and friendly atmosphere.
We can go home after visiting dad knowing that he is safe and well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret W (Wife of Resident) published on 16 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff here are very good and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.462)

Overview of Review Score

The Review Score of 9.5 (9.462) out of 10 for Pen-y-Garth EMI Residential & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Pen-y-Garth EMI Residential & Residential Home is calculated as follows: ( (79 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.533 Points relating to the number of positive Reviews for Pen-y-Garth EMI Residential & Residential Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 7 Positive Reviews ÷ 8.4 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet