Alastair House

15 Foryd Road, Kinmel Bay, Rhyl LL18 5BA
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9.4 53 Reviews
  • Alastair House, Rhyl
Alastair House has many years of experience in providing quality care for older people diagnosed with mental incapacities such as dementia, cognitive impairment, and delirium and generally mild/moderate mental health.

Alastair House prides itself on creating a homely environment with emphasis on social interaction and regular activities to stimulate the mind and body. Meal times take place in the dinning room and are considered by many to be a lively social gathering.

The daily programme is organised as a response to a person's individual and combined needs. Regular activities and outings are also organised for the service users, who enjoy participating.

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Care Provided by Alastair House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 15 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Muscular Dystrophy
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Alastair House Ltd
  • Person in charge
  • Amanda Whittey (Home Manager)
  • Admission Criteria
    • Private & Social Care referrals
    • Ages 55+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Funding & Fees Guide for Alastair House

  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £950 – £995
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,100
  • (these prices are only a guideline, please contact Alastair House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Alastair House Reviews (53)

Total of 53, showing 41-53
9.4

Alastair House has a Review Score of 9.4 (9.375) out of 10, based on 7 reviews in the last 2 years. Over all time Alastair House has 53 reviews.

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Review from David & Joyce B (Son of Resident) published on 31 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alastair House is like a home away from home, like a big family, with carers to see to the needs of the residents. The staff are caring and make time to support the residents emotionally like friends would. People are treated with dignity and respect. The lounge is not spacious but this means the residents
are able to converse and communicate in a more natural way as you would with visitors at home.

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Review from Christopher I (Friend of Resident) published on 31 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Alastair House to everyone who needs their services. My friend has been there for a couple of years now. I know her daughter struggled at first with having to place her in residential care. But she now has no worries and is completely confident that she made the right decision choosing
Alastair House. I know my friend and her daughter have benefited from the care and support they have both received and are both extremely happy with everything provided. The staff all give 110% effort ensuring that all service users are happy, safe and content. The homeowner is excellent and interacts with residents and shows a genuine concern for their welfare.

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Review from Patricia R (Daughter of Resident) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident but she passed away but I still visit the home with biscuits and do Christmas presents for all the residents. When you walk in the home you can feel the love and carers are all angels. The owner does everything for the residents. They have a beauty parlour. You cannot fault
the home, home cooked meals. I would recommend Alastair House to anyone.

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Review from Don B (Son of Resident) published on 5 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has stayed in other care homes. The Tina Turner song "Simply The Best" and it is simply the best, I give it 10 out of 10 ever time.
My mother has been here since 2012 never had a problem . My mother's needs are met to the highest standards.

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Review from S Y (Daughter of Resident) published on 5 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum has been here, she has settled well. Mum has been here eleven months, and I am happy that she is here, which has given me peace of mind. Care is good, activities are brilliant too!

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Review from Gavin L (Nephew of Resident) published on 17 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good standard of care for my uncle and seems to be very happy at the home. He has found new friends and very content always clean and tidy and good feedback from staff.
We have always been kept informed by the staff/manager on my uncle's needs and requirement.

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Review from Andy W (Husband of Resident) published on 17 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The caring starts as you enter, where nothing is too much trouble. A helping hand is always there when you need it most. An honest and hardworking team make all this possible. The staff go the extra mile to make it feel as much like home as possible.

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Review from Richard H (Son of Resident) published on 4 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has been very unsettled in other nursing homes. We're extremely happy that she has settled in to Alistair House. The staff are attentive and focused on the residents. We are particularly happy about the sense of community that exists in the home. Every time we visit I observe that mother is happily
talking to one of the other residents. Mother can be difficult but she is always treated with kindness. There is always something going on and mother particularly enjoys the sing songs. Mother always asks me to thank the carers.

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Review from Eric W (Husband of Resident) published on 17 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been looked after with great care no doubt about that, wonderful, Alastair House have a good team, and care is there. I have seen it for myself, is it any wonder they were in the awards again this year and came in the top class. Well done.

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Review from Jill (Wife of Resident) published on 30 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent only three months at Alastair House Residential. He has Parkinson's disease and dementia. Unfortunately he has deteriorated to a degree where he needs more care than a residential home can provide, and has had to move on. I consider Alastair House to have given my husband excellent
care, encouraging and supporting him. The owner, management and all the care team have been extremely helpful and considerate.

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Review from Ann B (Daughter of Resident) published on 30 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited mum today, she was very agitated when I arrived. The staff calmed her and were fantastic. Nothing was too much trouble for her. She was offered at least ten choices for her evening meal. I cannot praise the staff here enough for their help for mum and the support for us to understand how to
cope with her enormous mood swings.

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Review from Don B (Son of Resident) published on 22 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's been here for a couple of years now. She always looks well, clean, smart and hair always looks tidy. We can see she is happy by the way she smiles and talks to other residents. The staff are brilliant! really good with everybody. We can call anytime and we are always made welcome A1*.

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Review from Fiona P (Niece of Resident) published on 27 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident for approx 1 year and the care and support given is excellent in every aspect. All staff work really hard and treat all residents as individuals with care and dignity. They keep you informed every way and nothing is too much trouble. I recommend anyone thinking of placing
a relative in residential to go and view as you will not be disappointed. Thank you to all staff.

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Current Review Score: 9.4 (9.375)

Overview of Review Score

The Review Score of 9.4 (9.375) out of 10 for Alastair House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.675 for Alastair House is calculated as follows: ( (59 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 83 Ratings = 4.675

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Alastair House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (9)

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