Brompton Lodge Ltd

54 Rhos Road, Rhos-on-Sea, Colwyn Bay LL28 4RY
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9.9 22 Reviews
  • Brompton Lodge Ltd, Colwyn Bay
Brompton Lodge is a long-standing established family-owned residential home. Situated in the seaside town of Rhos On Sea, on the beautiful North Wales coast. The home is within walking distance of the local amenities and promenade. Brompton Lodge is also within easy reach of the popular seaside towns of Llandudno, Colwyn Bay and the historic walled town of Conwy situated on the outskirts of Snowdonia National Park.

At Brompton Lodge; Choice, Independence, Dignity, Privacy and Residents rights along with wishes are always upheld. The home prides itself on being a warm friendly place where residents can enjoy as independent a life as they can in the best environment possible. All residents are assessed on individual needs before admission ensuring appropriate levels of care are met.

Brompton Lodge has a committed team. Many of the staff have worked at the home for many years, creating a family atmosphere. Between them, the staff have a vast amount of experience and are all trained to a high standard with training courses taking place throughout the year. Most also hold a National Vocational Qualification in Care.

Please visit their website for further information, alternatively contact the home direct.

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Care Provided by Brompton Lodge Ltd

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 34 Service Users
  • Primary Care Categories
  • Older Person Care
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Brompton Lodge Residential Home Ltd
  • Person in charge
  • Jenny Roberts (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Brompton Lodge Ltd

  • Please contact the home direct for information on care costs.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome anytime, the home just ask you to avoid meal times which are 11.45am to 1pm and 4.30pm to 5.30pm


  • Parking

  • No issues, private car park also.


Brompton Lodge Ltd Reviews (22)

Total of 22, showing 1-20
9.9

Brompton Lodge Ltd has a Review Score of 9.9 (9.879) out of 10, based on 12 reviews in the last 2 years. Over all time Brompton Lodge Ltd has 22 reviews.

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Review from Robin G (Son of Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brompton Lodge is a wonderful care home. You cannot fault the kindness and dedication of all the staff. The care staff do a tremendous job keeping the residents occupied during the daytime including afternoon films, activities and craft. The support staff also play a big role, the standard of food and
cleanliness is first class. As a family, we are delighted to have found Brompton Lodge for our mother's care/residence and always look forward to our visits.

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Review from Alan F (Son of Resident) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has dementia and could no longer stay in her home. We found Brompton Lodge on a recommendation of a friend. She moved in in September and was very unsettled. The staff were amazing with her, helping to calm and settle her in. It will never be home to her but she is now comfortable and well looked
after by lovely staff.

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Review from Helen W (Daughter of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad went into Brompton Lodge in December 2021. They were fortunate to have a double room. Sadly, Dad passed away nine days later.
We thought Mum wouldn't cope without him but she thrived. She refused, point blank, to mix with any of the other residents, she'd always preferred the company of
younger people, so she stayed in her room, which she loved. She called it her "pink bubble." The girls looked after her like a member of the family, she had her hair and nails done, she always looked clean and smart. She had her brandy and cream liqueur next to her and started every day with a brandy coffee. She loved hearing about the girls' lives and listened to their problems. There was always a happy feeling when we visited, the home is spotlessly clean and welcoming.
Sadly, just before Christmas, she started to fade away but the care she received, before she passed away in her sleep, was wonderful. I'll never be able to thank the management and their team of wonderful carers for looking after her.

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Review from Ian G (Son of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Brompton Lodge made, what my mum found, or so she told me, a difficult time in her life as pleasant as it could be. She felt safe, she made friends, and she knew she'd made the right decision to come to you (didn't stop her having a moan though, but that was mum).
My mum had limited mobility
and increasing challenges with dementia and she was looked after with love and attention. Coming to stay with you in the summer of 2023 gave her the opportunity to flourish and recover some of her spark. I saw the team do wonderful work, not just with my mum but all the residents, and it was humbling to see.
As a family, our increasing stress worrying about Mum left us when she was in your care. In her final month, I cannot praise enough the level of support for us as a family and the love, care and dignity you allowed my mum.

Reply from Jenny Neville, Owner at Brompton Lodge Ltd

Thank you for your kind words, your mum was a character. It was a pleasure to care for her.


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Review from Karen C (Daughter of Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Brompton Lodge in December 2021 and lived there until she sadly passed away a few weeks ago. She was extremely happy there, had a beautiful room and loved all the staff. Everyone from the manager and carers down to the catering staff and cleaners were all lovely and Mum was looked
after very well. I would recommend Brompton Lodge to anyone looking for a home that cares.

Reply from Jenny Neville, Manager at Brompton Lodge Ltd

Thanks for your kind words, it was a pleasure to look after Mum. We will continue the window decorating at Christmas in memory of her.


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Review from Liala W (Daughter of Resident) published on 26 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care at Brompton Lodge is outstanding. It is a brilliant home which welcomes its residents like members of their own family. The staff are wonderful - they are very patient, extremely kind and considerate and have supported my family as well as my mum.
My mum spent the final years of
her life at Brompton Lodge and she felt very happy, safe and cherished. She knew that the lodge was 'her home', she loved the food - especially the tea and fresh cakes and biscuits every afternoon which I also enjoyed! Her room was lovely, very clean and full of photographs of her family which made it feel just like home. My mum was born in Italy and the owner even brought in homemade spaghetti sauce which was so kind and hugely appreciated by our family.
I looked at many different care homes before I chose Brompton Lodge and I sincerely believe that I could not have found a better place for our mum. Thank you for treating her with such kindness and compassion during her final weeks.

Reply from Jenny Neville, Owner at Brompton Lodge Ltd

Thank you for these very kind words, your mum was a very gentle soul and will be missed by us all.


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Review from Diane P (Daughter of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 97-year-old mother lives alone and needed respite care after a fall.
The home was unbelievably helpful and within a day had visited Mum, assessed her and enabled her to move in. Her care was superb: all the staff were kind, considerate and respectful to a proud, private lady who had not been happy
to leave her home. Personal care, e.g. bathing, was done sensitively and other services, like hairdresser and chiropody, provided. They catered for Mum’s every need, from meals in her room to allowing her to have a main meal in the evening instead of lunchtime, nothing was too much trouble. Content was personalised to the individual and she called it “good home cooking”. Whoever we spoke to knew of Mum and could tell us what her day had been like. The home was clean, never smelly and visitors were welcomed. Most/all the staff had been there long term and they worked as an effective team.
Mum is back at home but the home was understanding and would welcome her back if need be.

Reply from Jenny Neville, Owner at Brompton Lodge Ltd

Many thanks for your kind words, Mum is welcome should she ever need our assistance again.


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Review from Jane C (Daughter of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brompton Lodge is a beautiful home, the manager is always warm and inviting, the staff are amazing and extremely kind and caring. My mum is very happy to be here, the food is all home cooked and with fresh ingredients which is very important to me. There are lots of activities ti keep the residents
occupied, the cleaners do an exceptional job in keeping all areas clean to the highest of standards. My mum's room is beautiful and so are the grounds which are kept to a very high standard.

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Review from Cathy G (Daughter of Resident) published on 14 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved in a few weeks ago and I have found the manager and team really helpful not only in settling my mum but in supporting me through the process. I feel that my mum is safe and settling well and that the team really care about her.

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Review from P S (Brother of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My physically handicapped older brother lived alone for over forty years and I was worried he would not settle into Brompton Lodge particularly as he was suffering from dementia but I need not have concerned myself. His physical health improved rapidly and I will be forever grateful for the care, understanding,
consideration and kindness he received during his remaining four years.

Reply from Jenny Neville, Owner at Brompton Lodge Ltd

Thank you so much for your kind words, your brother was a lovely man with an interesting career, considering his disability. Very skilled. He always smiled when he saw you and thoroughly enjoyed his whisky with you!
Take care.


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Review from Elaine M (Daughter of Resident) published on 20 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only there for 4 months before she sadly passed away in the home but the care she received in that short time from everyone was amazing and it was so comforting to us as a family to know she was in a safe environment and looked after so well by everyone.
The staff are all friendly and welcoming
and the manager was always supportive and available to answer any questions we as a family had.
Mums room was bright and nicely decorated and there was always a homemade cake and cup of tea for us to share with mum when we visited. We would like to thank everyone for their hard work, care and dedication shown to our lovely mum.

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Review from Julie R (Daughter of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives excellent care from the team at Brompton. After a lengthy stay in hospital this year, my mother deteriorated quite badly, within two weeks of returning to Brompton, her health and responsive ability improved considerably. My mother is always clean and tidy as is her room and all the
facilities in the home. The staff are caring and attentive.

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Review from J F (Daughter of Resident) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for nine years. She was well cared for during those years. At the end of her life, she was surrounded by people who cared for her and looked after her with consideration and affection. She died with dignity thanks to the staff and management, and I am very grateful.

Reply from Jenny Neville, Owner at Brompton Lodge Ltd

Thank you, we all loved Mum. How could we not after so long, what an amazing lady she was!
So many memories of a formidable, gregarious character.


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Review from J E (Daughter of Resident) published on 1 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Brompton Lodge for three years now. We have no complaints, the staff and management have worked exceptionally hard through the pandemic to keep our families and loved ones safe and well. I would recommend Brompton Lodge to family and friends.

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Review from T J (Brother of Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As can be seen from the review, I have omitted filling in the activities section prior to today's circumstances. My sister was admitted to Brompton Lodge in 2016 and from then to the lockdown, activities were good. Since then we have been unable to visit as we see her in an outside pod in the garden.

Reply from Jenny Neville, Owner at Brompton Lodge Ltd

Thanks for your kind review, just to put your minds at rest our activities coordinator has continued to work three days a week during the pandemic. As before time is also allocated every afternoon for staff to interact by either a group or individual activity.
Visiting now takes place inside Brompton Lodge when needed and I believe you have seen inside recently. Our purpose-built visiting room is a permanent fixture. Many people prefer it as they feel it's a private lounge where they can sit and talk with their loved ones rather than a bedroom.


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Review from Jane D (Daughter of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident at Brompton Lodge since December 2019. The staff and management do a fantastic job at providing a high level of care. They are kind, considerate and very supportive. I like the fact that most of the staff have been working at Brompton Lodge for a long time which is indicative
of a happy social environment and the staff are all very familiar to Mum. The home cooking at the home is very good and Mum enjoys her meals and likes the chef and cook who spend time with her. Mum also really enjoys the garden which is well maintained and lovely to sit out in during the summer. COVID has made things difficult for all homes as previously I used to enjoy visiting Mum inside the home. However, provision has been made with a prior appointment to visit in the outside pod and we are also now allowed to bring Mum out to our home. I would recommend Brompton Lodge to anybody seeking a home for a friend or relative.

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Review from Joy D (Daughter-in-law of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brompton Lodge has been a lifesaver for my mother-in-law, with this crazy world we are living in at the moment she was becoming very withdrawn and so lonely as she could not go out or have visitors throughout covid lockdown and restrictions. At Brompton she has become her old self , singing, chatting
and laughing. She has put weight on as the food is really good and plentiful, the staff are second to none, she thinks of them as her extended family they are so kind and caring. The home is beautifully clean and so well run, nothing is too much trouble for all members of the team. I would highly recommend this care home.

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Review from Diane G (Daughter of Resident) published on 26 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in the home and it was very sad that we had to source a permanent place for her, but Brompton Lodge have been fantastic. She’s well cared for, always has her hair done and is very happy. We are able to visit her regularly obviously with covid rules.

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Review from A R (Daughter of Resident) published on 26 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the home very good it was like home from home. My father was well looked after and given good care and staff very good.

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Review from Christopher C (Son of Resident) published on 16 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My very elderly mother has been a resident in Brompton Lodge since August 2019 when it was no longer safe to be in her own home although we had a good care package set up. She has had two lovely rooms and has nothing but praise for the staff: "you know, they always look after me so well, I cannot fault
them". She especially likes the cooks and never complains about the food. Her couple of special requirements are accommodated. Her medication is complex but is administered with efficiency and genuine care. Whenever she has needed the Doctor or District Nurse this has been arranged promptly. The hairdresser and chiropodist also attend to her regularly. The manager plus senior staff are compassionate and dedicated. Of course, sometimes they are short-staffed and under pressure but that only means the door is not answered so promptly. My mother is checked every hour at night and assisted from her chair to the toilet when needed. I can also add that Brompton Lodge is good value for money.

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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Brompton Lodge Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.879 for Brompton Lodge Ltd is calculated as follows: ( (126 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 140 Ratings = 4.879

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brompton Lodge Ltd is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Frequently Asked Questions about Brompton Lodge Ltd

What types of Care is Brompton Lodge Ltd registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

What additional types of Care does Brompton Lodge Ltd provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Brompton Lodge Ltd have?

There are 32 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Brompton Lodge Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brompton Lodge Ltd to the centre of Colwyn Bay?

1.3 mile(s) as the crow flies, distance by road may be significantly further.