Bryn Eithin Hall Residential Care Home

30 Llanrwst Road, Colwyn Bay LL29 7YU
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9.7 76 Reviews
  • Bryn Eithin Hall Residential Care Home, Colwyn Bay
Welcome to Bryn Eithin Hall, a warm and welcoming residential care facility within a 19th century country house set on 3.5 acres of landscaped grounds, dedicated to providing compassionate, personalised care in a comfortable and supportive environment. Situated in a peaceful area, Bryn Eithin offers a safe and homely setting for elderly residents, including those with dementia and other specialised care needs.

At Bryn Eithin, the team prioritise the dignity, well-being, and independence of each individual. The experienced and caring staff are available 24/7 to offer support with daily living activities, medical care, and emotional needs. Residents enjoy private, well-furnished rooms, nutritious meals tailored to dietary requirements by an award-winning chef, and a wide range of activities designed to promote engagement and social interaction.

The home features beautiful outdoor spaces for relaxation, picturesque sea views, a vibrant community atmosphere, and a focus on creating a family-like environment. Bryn Eithin is dedicated to fostering a sense of belonging, ensuring that residents and their families feel confident in the high standard of care provided.

As a result of high standards Bryn Eithin has been presented with: "The Investors in Peoples Award", for Training and Education.

The home has been presented, by the Department of Environmental Health, with: 'Highest Five Stars award' for good quality food and hygiene (May 2024).

For inquiries as to rooms available any one time, whether for Residency or Respite Care, ring the Manager.

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Care Provided by Bryn Eithin Hall Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Bryn Eithin Residential Care LTD
  • Person in charge
  • Bernadette Johnston (Manager)
  • Admission Criteria
    • Both Private and NHS/Social services referrals
    • Ages 55+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020

Funding & Fees Guide for Bryn Eithin Hall Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Bryn Eithin Hall Residential Care Home Reviews (76)

Total of 76, showing 21-40
9.7

Bryn Eithin Hall Residential Care Home has a Review Score of 9.7 (9.743) out of 10, based on 9 reviews in the last 2 years. Over all time Bryn Eithin Hall Residential Care Home has 76 reviews.

Overall Experience

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Review from M T (Respite Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival, the welcome was very warm and friendly. I had bought my dog who was made equally welcome and who quickly settled in. The food was as good as anticipated and personal requests were granted. The staff care is exceptional, I call them the "Dream Team". A couple provided entertainment of Country
and Western singing led by guitars, one resident danced to the music, others clapped most enjoyable.

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Review from Lisa H (Ex Family Member) published on 17 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful well maintained home, food is fantastic all allergens catered for.
Lovely caring, friendly staff, highly recommend.

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Review from Jane M (Daughter of Resident) published on 29 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's second year and she is as happy as ever. Needed emergency treatment whilst I was on holiday and staff accompanied her to hospital, stayed with her until my brother arrived, then got two buses and a train home. Over and above expectations. Marvellous staff/management/care.

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Review from B G (Daughter of Resident) published on 29 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went to Bryn Eithin in August of this year. His main concerns were finding a home that was clean and with good food. Full marks for both of them! Dad settled in well and told me recently they are kind. Welsh is spoken by a number of staff and the atmosphere is homely.

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Review from E E (Resident) assisted by family/friend published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy here and are very glad that we found this home with lovely staff, food etc.

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Review from M R (Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Review from P L (Niece of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Bryn Eithin are very hardworking and do their best to accommodate any requests my Aunt makes. My Aunt doesn't join in any of the activities but I know there is a variety of events to keep the residents entertained. The food is excellent and served to the residents' requirements.

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Review from J K (Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy..

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Review from G W (Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very good.

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Review from E R (Friend of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have known Bryn Eithin for about two years now since my friend became a resident. She seems very well looked after, well dressed, clean, well-fed and looked after in every way. When there is a health problem, the doctor or dentist has been called. She says she is very happy and that all the carers
and staff are very friendly and helpful.

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Review from M C (Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything just lovely.

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Review from Peter T (Relative of Resident) published on 22 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bryn Eithin Hall has cared for my Aunt for the past 3 years. I and my family are very happy with the care offered.
Accommodation is clean and lovely and warm.
Food is wholesome.
Staff are particularly friendly and personable.
We are most grateful.

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Review from Arfon W (Son of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are first class, very caring and attentive with good communication skills with residents and families.
The home is light, spacious and kept very clean. The menus are good.

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Review from J P (Daughter of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Bryn Eithin for my dad following a three month hospital stay when he felt he could no longer live independently.
From the first visit we were made to feel very welcome and he has been supported, encouraged and cared for sensitively by all the staff in their various roles for six months now.
We are reassured knowing that Dad is safe and secure and he is very happy in his new home with staff who feel to all of us like an extension of our family.

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Review from Julie T (Daughter of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as I entered the premises, I knew that it was the right place for my mother! Lovely caring staff who go out of their way to make my mother feel cared for and loved - a great comfort to me and my family.

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Review from Martin P (Son of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

1, Excellent, well trained staff
2, Cleanliness and facilities excellent
3, Top quality food and good menu variation
4, Very friendly atmosphere
5, Highly professional in the event of medical emergencies
6, Foster a family atmosphere
7, Could not be better

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Review from V C (Daughter of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made to feel very welcome when we visit. Always very clean. My mum is looked after very well.

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Review from J D (Friend of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has been in Bryn Eithin for around 3 months now and has settled well. The staff are always polite, attentive and the residents get involved in many activities. I would certainly describe Bryn Eithin Hall as a happy place for anyone requiring care.

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Review from Ruth M (Daughter of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Bryn Eithin Hall Residential Care Home for 7 weeks now. Her care has been excellent. The staff are amazing always treating her with dignity and respect. They also include me in her care and are always willing to listen to my queries. The house is beautiful and the food is excellent.
My mum moved from another care home where she was very unhappy, depressed and anxious. She is now a different woman; happy and relaxed. An increase in the number of activities available would be the icing on the cake!

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Review from G W (Wife of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has just moved to Bryn Eithin. Staff are very professional.

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Current Review Score: 9.7 (9.743)

Overview of Review Score

The Review Score of 9.7 (9.743) out of 10 for Bryn Eithin Hall Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for Bryn Eithin Hall Residential Care Home is calculated as follows: ( (91 Excellents x 5) + (17 Goods x 4) ) ÷ 108 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Bryn Eithin Hall Residential Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (2)

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