Bryn Eithin Hall Residential Care Home

30 Llanrwst Road, Colwyn Bay LL29 7YU
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9.7 76 Reviews
  • Bryn Eithin Hall Residential Care Home, Colwyn Bay
Welcome to Bryn Eithin Hall, a warm and welcoming residential care facility within a 19th century country house set on 3.5 acres of landscaped grounds, dedicated to providing compassionate, personalised care in a comfortable and supportive environment. Situated in a peaceful area, Bryn Eithin offers a safe and homely setting for elderly residents, including those with dementia and other specialised care needs.

At Bryn Eithin, the team prioritise the dignity, well-being, and independence of each individual. The experienced and caring staff are available 24/7 to offer support with daily living activities, medical care, and emotional needs. Residents enjoy private, well-furnished rooms, nutritious meals tailored to dietary requirements by an award-winning chef, and a wide range of activities designed to promote engagement and social interaction.

The home features beautiful outdoor spaces for relaxation, picturesque sea views, a vibrant community atmosphere, and a focus on creating a family-like environment. Bryn Eithin is dedicated to fostering a sense of belonging, ensuring that residents and their families feel confident in the high standard of care provided.

As a result of high standards Bryn Eithin has been presented with: "The Investors in Peoples Award", for Training and Education.

The home has been presented, by the Department of Environmental Health, with: 'Highest Five Stars award' for good quality food and hygiene (May 2024).

For inquiries as to rooms available any one time, whether for Residency or Respite Care, ring the Manager.

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Care Provided by Bryn Eithin Hall Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Visual / Hearing Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Parkinson's Disease
  • Stroke

Good to Know

  • Owner
  • Bryn Eithin Residential Care LTD
  • Person in charge
  • Bernadette Johnston (Manager)
  • Admission Criteria
    • Both Private and NHS/Social services referrals
    • Ages 55+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020

Funding & Fees Guide for Bryn Eithin Hall Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Bryn Eithin Hall Residential Care Home Reviews (76)

Total of 76, showing 41-60
9.7

Bryn Eithin Hall Residential Care Home has a Review Score of 9.7 (9.743) out of 10, based on 9 reviews in the last 2 years. Over all time Bryn Eithin Hall Residential Care Home has 76 reviews.

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Review from Ruth (Daughter of Resident) published on 12 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents, aged 98 and 94, share a spacious double room with ensuite bathroom. All the staff, carers and other staff, at Bryn Eithin are always patient, kind and cheerful and have been flexible over mealtimes, diet and other requests made by my parents. There is a welcoming atmosphere when I visit
and the home is warm and nicely decorated. My parents' bedroom is always tidy, clothes and personal possessions put away in generous wardrobe and drawer space. Food is cooked on the premises by a good chef and my parents enjoy their meals. My only reservation would be that leisure activities appear to be limited, but apart from that, I would recommend Bryn Eithin to elderly people no longer able to live in their own home.

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Review from Gavin (Son of Resident) published on 31 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly caring staff, personal attention, daily visit from chef to ascertain needs, handyman reacts quickly to requests, good range of activities on offer.

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Review from Rev Dee (Stepdaughter of Resident) published on 31 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the home to be very welcoming to visitors such as myself and helpful in giving information about my stepmother when requested. The staff are patient with her and understand her dementia and adapt their care and approach to her accordingly to allow for this. I am free to come and go when
I wish and drop in unannounced which is helpful as I live away from the home. When my father died in the home about fifteen months ago during the night, one of the staff stayed with him until he passed on which was a great comfort to me and my husband. I have been grateful for the overall care and duty that all the staff show to their residents at this late stage in their lives. I would recommend Bryn Eithin Hall.

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Review from Brenda M (Friend of Resident) published on 30 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My cousin has been in Bryn Eithin for 18 months now. During that time her care has been excellent. She looks better than she has in years! She settled in quickly and seems quite contented.


The staff are very good and treat the residents with respect. The overall atmosphere is very good and the management

are constantly improving the rooms and the building.

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Review from V L (Granddaughter of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff. Very caring. Residents are always well looked after.

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Review from Sian J (Daughter of Resident) published on 6 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother states she is settled now (as settled as she is going to be). She is resigned to the fact that she now needs to be cared for. She is comfortable and says very well fed and all the staff are kind to her.

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Review from Molly R (Resident) assisted by family/friend published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent food. Very good service in all departments.

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Review from Christine B (Daughter of Resident) published on 14 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in this home. They provide excellent help and assistance to him, he is well cared for. Excellent cleanliness in his own bedroom, making him feel at home.
Staff are very caring and helpful.

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Review from Gill N (Niece of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bryn Eithin is a superb care home. The staff are friendly and willing, the manager is very helpful.
The food is good, the care is good, I find it exceptional.
My aunt is very happy, she does share a room but doesn't seem to mind.
The meal times are flexible, when I take her out they will keep her
tea for her. They are not rigid in any way. I am extremely lucky to have found such a great home for my aunty who is very happy.

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Review from B J (Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good entertainment enjoyed.

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Review from W M (Niece of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has a lovely room and the staff are very caring. My Aunt enjoyed the Easter bonnet competition recently held at the home.

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Review from Clifford P (Resident) assisted by family/friend published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Happy in the home and enjoying the food and like the staff.

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Review from M H (Daughter of Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy - the room is always tidy and Mum is well cared for and happy. Food is good and caters for her specific needs (diabetic).
Staff are friendly and genuinely care for my mum.

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Review from D W (Son of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very good place for my mother considering her condition and needs.
The best aspect is all the carers on the frontline are long term loyal employees whose top priority is the resident.

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Review from Henrietta K (Resident) assisted by family/friend published on 5 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have only been in this home since October but straight away was made to feel most welcome by all the staff. I feel safe in my environment and happy. All the staff are excellent and very professional in their approach. The food that is supplied is excellent and a wide variety. I feel I can recommend
this establishment to others because of the wonderful attitude and dedication of all the staff. Thank you.

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Review from Winifred H (Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Enjoy my own privacy. Staff are friendly and not interfering.

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Review from Wendy P (Daughter-in-law of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home. Clean, excellent food.
Staff are very caring and helpful.

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Review from G M (Resident) assisted by family/friend published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy.

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Review from Anne S (Daughter of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I searched through the lists of care homes in this area for my mum. We visited them all and decided on Bryn Eithin. We had a good feeling abut it and liked the stately design of the building.
We were made to feel very welcome by all the staff who are exceptional in their care for my
mum.
The food is excellent as are the kitchen staff. We have only had the winter months here so hope that during the summer my mum will be able to benefit from the surrounding area and gardens. Very pleased.

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Review from Gwen W (Resident) published on 22 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been here a number of years, enjoy the family atmosphere. Staff are very helpful.

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Current Review Score: 9.7 (9.743)

Overview of Review Score

The Review Score of 9.7 (9.743) out of 10 for Bryn Eithin Hall Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for Bryn Eithin Hall Residential Care Home is calculated as follows: ( (91 Excellents x 5) + (17 Goods x 4) ) ÷ 108 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Bryn Eithin Hall Residential Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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