Cartrefle Residential Home (Conwy)

Betws Road, Llanrwst LL26 0HG
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8.9 22 Reviews
  • Cartrefle Residential Home (Conwy), Llanrwst
Cartrefle Residential Home is one of several residential care facilities in North Wales that is part of the Akari Care portfolio, having become respected in the area for its high standard of service.

As well as being skilled in residential dementia care, Cartrefle's team can also provide care packages for palliative care where required, all of which is carried out in consideration of relatives' wishes and concerns.

The home has made a success of its services by taking the needs of its residents very seriously and endeavouring to keep on top of industry developments and modern regulations.

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Care Provided by Cartrefle Residential Home (Conwy)

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 24 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Caroline Jones (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Cartrefle Residential Home (Conwy) Reviews (22)

Total of 22, showing 21-22
8.9

Cartrefle Residential Home (Conwy) has a Review Score of 8.9 (8.937) out of 10, based on 4 reviews in the last 2 years. Over all time Cartrefle Residential Home (Conwy) has 22 reviews.

Overall Experience

  • 14
  • 8
  • 0
  • 0
  • 0

Date Published

22
4
4
4
18

Review from Dawn S (Friend of Resident) published on 27 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend and was invited to join the activity that was happening. We decorated biscuits and enjoyed the eating of them. The staff spent time with my friend assisting her as she is limited to what she can do.

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Review from Joyce T (Resident) published on 24 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have lived her for six months and even though I want to go home, I have been made very welcome. The food is good and I can drink lots of tea which is my favourite drink. I have arthritis in my knees so I do not walk by myself. The carers take me out for walks to the local town so I can shop and have
a cream tea. I enjoy chatting to the others who live here too.

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Current Review Score: 8.9 (8.937)

Overview of Review Score

The Review Score of 8.9 (8.937) out of 10 for Cartrefle Residential Home (Conwy) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.729 for Cartrefle Residential Home (Conwy) is calculated as follows: ( (35 Excellents x 5) + (13 Goods x 4) ) ÷ 48 Ratings = 4.729

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.208 Points relating to the number of positive Reviews for Cartrefle Residential Home (Conwy) is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 4 Positive Reviews ÷ 4.8 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (3)

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