Coed Mor Residential Care Home

Groes Lwyd, Abergele LL22 7TA
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6.6 5 Reviews
  • Coed Mor Residential Care Home, Abergele
Coed Mor is a 19-bedded residential home in the charming market town of Abergele. The home is close to all local amenities such as the library, supermarket, park, Pensarn beach and an array of cafes and tea houses. The home consists of 18 large bedrooms 6 of which are en-suite.

The home can provide care for male and female residents over the age of 50 years with physical and psychological care needs. The management team has a strong background in care and medicine and actively encourage and support those in their care to exercise as much choice and make as many decisions for themselves as possible regarding their lives, thereby contributing to their autonomy and fulfilment in life.

They are proud of their Welsh tradition and aim to provide the medium of the Welsh language. They have a few members of staff who are fluent in Welsh and are able to converse with residents in their chosen language.

Residents have access to a number of different external healthcare professionals such as GPs, District nurses, dentists, opticians, chiropodists, physiotherapists, occupational health therapists etc. to ensure the client is kept in the best possible health.

Menus will be varied, favourite dishes and special diets will be catered for. Residents are encouraged to eat in the dining room but may eat in their own rooms or lounges if this is their choice. Staff regularly review with the clients at 6 monthly resident meetings any changes they wish to make to the menu. The home has a 5-star food hygiene rating.

The home policy on ‘therapeutic activities’ takes into account the clients' interests, skills, experiences, personalities, medical conditions and dependency requirements. The home offers a range of activities designed to encourage the client to keep mobile and most importantly take an interest in life. They are always looking for different ways they can keep clients entertained.

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Care Provided by Coed Mor Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 19 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • SI Medicare Ltd
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Coed Mor Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £846 – £950
  • (these prices are only a guideline, please contact Coed Mor Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Coed Mor Residential Care Home Reviews (5)

6.6

Coed Mor Residential Care Home has a Review Score of 6.6 (6.555) out of 10, based on 2 reviews in the last 2 years. Over all time Coed Mor Residential Care Home has 5 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 1

Date Published

5
2
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Review from Suzie O (Daughter of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to thank the staff for all the kindness, care and love they give my mum. I enjoy joining in with the activities, there's always something going on, and we're always welcome too! I see my mum every day, I can come whenever and be with mum, the staff make me feel so welcome it has a family feel.
I feel lucky my mum is in Coed Mor. The home is always improving, thank you!

Reply from Shamas Ilyas, Manager at Coed Mor Residential Care Home

Thank you for your lovely review, it means a lot and we love looking after your mum!


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Review from Paul M (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My dad has been treated like a prisoner since he was put in there for 4 weeks on the 7/5/24 while the housing association completed some work on my brothers and dad's bungalow, even though the work was completed by the 7/6/24 they still refused to let him return to his bungalow. The woman from social
services will not answer the phone or return calls when my brother calls to see why our dad is still being kept like a prisoner.
When I went to the home on the 27/12/24 to arrange to collect Dad on the 28/12/24 to take him to my home for a meal as it is my birthday I was told to call the home manager when she returned to the home at 2pm but every time I have called I only get the answering machine. Every time my brother and myself went to see him they would be listening outside the door, especially the home manager and we are still not allowed to see him in private.

Reply from Manager, Manager at Coed Mor Residential Care Home

Dear Paul, I am sorry to hear you felt like this and hope this was adequately resolved for you. The staff really enjoy looking after your dad and providing him with the care he deserves. He thoroughly enjoys taking part in activities in the home and socialising with others. I am sorry to hear that you could not get hold of the social services team from the council and hope they could provide you with further support.


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Review from Joyce C (Daughter of Resident) published on 26 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for nearly three years. Could not ask for better care for her. All the staff are wonderful, treat Mum with great care and dignity, always very friendly towards both Mum and myself, nothing is too much trouble. I am always kept updated about her health and any care she needs.
Mum herself says she is very well fed, very well cared for and she is very happy. Thank you to all the staff, especially during a very difficult eighteen months, for keeping her so well looked after and safe.

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Review from Robert O (Resident) published on 28 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in Coed Mor for just over ten years and have happy and interesting memories with carers and residents over the years and can communicate in both English and Welsh.

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Review from Rosalie F (Resident) published on 22 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy here with both staff and residents.

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Current Review Score: 6.6 (6.555)

Overview of Review Score

The Review Score of 6.6 (6.555) out of 10 for Coed Mor Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.3 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.292 for Coed Mor Residential Care Home is calculated as follows: ( (12 Excellents x 5) + (3 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 24 Ratings = 3.292

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.263 Points relating to the number of positive Reviews for Coed Mor Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8. 1 Positive Reviews ÷ 3.8 = 0.263

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

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Samantha Baker

Job Title: Manager

Joined: 2021

Samantha is a dedicated and experienced Manager at Coed Mor. She ensures the delivery of high-quality care to residents in a safe, comfortable, and supportive environment, with a compassionate approach to leadership, Samantha works closely with a team of caregivers to meet the unique needs of each individual, while promoting their dignity, independence, and well-being.


Frequently Asked Questions about Coed Mor Residential Care Home

What types of Care is Coed Mor Residential Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Coed Mor Residential Care Home provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Coed Mor Residential Care Home have?

There are 17 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Coed Mor Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Coed Mor Residential Care Home to the centre of Abergele?

0.3 mile(s) as the crow flies, distance by road may be significantly further.