Kinmel Lodge

2 Betws Avenue, Kinmel Bay, Rhyl LL18 5BN
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9.5 58 Reviews
  • Kinmel Lodge, Rhyl
Kimmel Lodge has accommodation for 28 service users. The home aims to provide a service for people aged 55 years and over who need assisting to maintain their personal hygiene and general well-being.

They also provide a service for people who have been diagnosed with mental incapacities such as dementia and cognitive impairment and generally mild/moderate mental health. Everyone is treated as an individual.

They have freedom and choice within every area. They offer privacy and dignity and they have their cultural, religious and sectional sexual needs respected.

They are also able to accommodate up to eight people a day for day care. This covers seven days a week and they can also provide transport at an extra cost to and from the home (see manager for quotation).

They provide a permanent respite bed for day care service users. Please check for availability with the management team.

They are on the lovely North Wales coast, five minutes' walk from the beach, a two-minute walk to restaurants, coffee houses and public houses and a 10-minute walk to the local supermarket Asda.

A bus stop is located right outside the home. Five minutes by car or ten minutes on the bus takes you into Towyn seaside town where they have a funfair, promenade and lots of live entertainment.

The seaside town of Rhyl is five minutes by car, just over the blue bridge. They have a new Premier Inn hotel with a lovely restaurant called The Cook House. Rhyl also boasts the Pavilion Theatre where lots of live entertainment and shows take place.

There is also a restaurant called 1891, which overlooks the sea.

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Care Provided by Kinmel Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Samantha Leuty (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (24)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Kinmel Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,100
    • Self-Funded Residential Dementia Care £1,000 – £1,400
    • RESPITE Self-Funded Residential Care £1,000 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,400

  • Fees will be assessed around needs and rooms.
    this can be negotiated
  • (these prices are only a guideline, please contact Kinmel Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Accept visitors at all reasonable times of the day. Visitors will not be permitted into the building after 9pm.


  • Parking

  • A car park is available for visitors and the home ask that this is used. Parking right outside the door causes problems for ambulances.


Kinmel Lodge Reviews (58)

Total of 58, showing 21-40
9.5

Kinmel Lodge has a Review Score of 9.5 (9.519) out of 10, based on 8 reviews in the last 2 years. Over all time Kinmel Lodge has 58 reviews.

Overall Experience

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  • 15
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  • 3

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Review from Sue S (Daughter-in-law of Resident) published on 28 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law is extremely well looked after. Her illness makes her have good days and bad days but we know she is safe and very well cared for. She would not have been able to cope in her own place, despite help from carers and ourselves. We were very impressed that we were asked about her favourite
colours and her room was decorated accordingly. We get good feedback from the staff.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you so much for your lovely review, we do try our best to ensure everyone staying with us feels at home. This lovely lady has settled really well.


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Review from Patricia N (Daughter of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with how they care for our mum.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you for your positive feedback. Mum is so lovely, she very settled here with us.


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Review from Colette L (Daughter of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with our mother's care.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thanks for a positive review, glad you're happy with our happy home. Mum is so settled here..... we love her.


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Review from Andrew B (Son of Resident) published on 15 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was cared for by the home through to her passing on the fourth of June. During my visits and regular communications, I can state that the staff were exceptional in their attitude, presence and care of my mother. I don't think anywhere else would have been more caring.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you for a very positive and heartfelt review. Your mum was a lovely lady, all staff were very fond of her, may she rest in peace. Thinking of you all.


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Review from Les P (Son of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here over a year now and I’m very happy with her care. Mum kept saying she wanted to come home but she wouldn’t be safe at home. It was hard to leave her at first but over time I saw how much fun she was having with days out, entertainment every afternoon plus games and events in the
home and shows put on by the staff and she had a lovely birthday with cake. The staff always let me know if Mum has seen the doctor and keep me informed about her care.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Glad you are happy with the care and homely environment at Kinmel Lodge. Your Mum is so settled and happy.


Thanks for your positive feedback.


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Review from Cheryl S (Daughter of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent place! Mum loves it here with plenty to do.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you for your positive feedback Cheryl. Your mum loves it here! She is so sociable, she has lots of friends and she loves our busy activities planner.
Samantha


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Review from P G (Daughter of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are so kind and helpful and treat my mother as a member of their own family. They pay attention to her needs and keep me informed.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you for your feedback. Mum is so lovely, I am glad you are happy with the care and support here at Kinmel Lodge.
Samantha


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Review from Kathy C (Daughter of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always helpful and friendly my dad is really happy here. Thank you. I haven't been able to see inside my dad's room or the facilities yet.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you Kathy for your positive feedback. Yes, I agree with you rating us three stars in the room's section (as you have not seen the room and have only seen them on video). Hopefully not long now until you'll be able to come into the building.
Thanks
Samantha


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Review from Beth L (Daughter of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for two weeks and I'm more than happy with how she is being cared for.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you for your positive feedback. Your mum is so settled and making lots of friends, she is a lovely lady.
Thanks
Samantha


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Review from Nicholas B (Son of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All very nice. Well happy with how happy my mum is.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you for your feedback. Mum is so settled, lots of friends and is having fun.


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Review from Catrin J (Daughter of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is extremely well cared for at Kinmel Lodge. Communication is excellent and I know that my mum is safe and happy.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you so much for your excellent feedback.
We will continue to provide a happy home to your loved one.


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Review from Jeff W (Son-in-law of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was in Kinmel Lodge from September 2020 until her sad death on the 15th February 2021. Her care by all of the staff has been exemplary, and we cannot speak highly enough of the attention that she was given, in what was the end of her life due to dementia. My mother-in-law was very happy
in the home and she never had any complaints at all. We wish to thank the manager, and indeed all of the staff, for their excellent communications with us, and the efforts that they all put in to make life as enjoyable as possible for my mother-in-law. We very much appreciate everything that has been done for us.

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Review from Niall B (Son of Resident) published on 15 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hand on heart, I think this care home and all of the staff who here have transformed our lives, we were so sad and so scared to 'put our mum in a home', she needed care and a home was the only option - yet we still felt so guilty, almost immediately we knew we made the right decision. My mum loves it,
she has a life again, she smiles again, she dances, sings, draws, laughs, has fun with other residents. The staff are, oh my gosh, amazing. They upload pictures to a Facebook group and have set up a WhatsApp and FaceTime area to help us all keep connected. They seriously go above and beyond. Many many thank you's. Please never underestimate the mega important role you play in my mum's life. Thank you.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

So lovely to hear... thanks so much for your feedback.
Your mum is so settled, happy and has made lots of friends.


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Review from Kiesha S (Granddaughter of Resident) published on 15 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They have gone above and beyond. An excellent care home, lovely staff and always happy to talk when you call. They have been great with my nanna, especially through these times during lockdown when we've not been able to visit in nearly a year! Thank you so much for everything.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thank you so much for your feedback. Your nana is loved by us all.


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Review from L B (Granddaughter of Resident) published on 15 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather is very happy here and has settled very well. He can not praise all the staff enough.

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Review from Kevin C (Son of Resident) published on 5 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Unable to complete a full review as I have only visited Dad in the garden, due to Covid-19. However, the bits I have seen and witnessed, I am delighted to see how the people at Kinmel Lodge are taking care of my father. Everyone is dancing with rules and procedures, but even so, the people are doing
their utmost to provide a caring and professional level of care. All you can do is trust people you love with people paid to care. So far the care level is tremendous.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

As you know Dad has settled so well, a total gent! We will continue to provide a caring support package. Thanks for your review.


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Review from C B (Daughter of Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff extremely polite and friendly.

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Review from Elizabeth (Friend of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We would like to thank all the staff at Kinmel Lodge care home, Kinmel Bay, for the way they have and are looking after our friend. Every time we visited her before the lockdown, she was always very pleased to see us and always praised the way she was being looked after. Since the lockdown, we have
still been able to stay in touch with video calls which she looks forward to on a regular basis. A big thank you must go to all the staff for taking the time out to do this, it really makes her day, and ours.

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Review from Brian M (Son of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home was proactive and responded very quickly to the potential consequences of the adverse effect the coronavirus could potentially have for residents and locked the facility down very early. During this period, my mother has had a few issues, but the staff dealt with them quickly and kept
me well informed.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

We are so pleased that you are happy and satisfied with the care and support at Kinmel Lodge. Your mum is very settled and loves all the other ladies.
Thank you


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Review from John W (Nephew of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is doing really well and is extremely well looked after. She says she is very happy and this has reassured my mum during our visits. Her dementia is slowly progressing, but she remains content and well looked after - only when she sees us, does she feel upset.
Thanks to everyone for the care
taken of my auntie.

Reply from Kinmel Lodge, Administrator at Kinmel Lodge

Thanks very much for your positive feedback.
It's a pleasure to support your auntie.


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Current Review Score: 9.5 (9.519)

Overview of Review Score

The Review Score of 9.5 (9.519) out of 10 for Kinmel Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.719 for Kinmel Lodge is calculated as follows: ( (76 Excellents x 5) + (14 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 96 Ratings = 4.719

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Kinmel Lodge is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

Sam

Sam Leuty

Job Title: Manager

Joined: 2018

Home Manager


Becki

Becki Davies

Job Title: Deputy Manager

Joined: 2021

Deputy Manager