Redcroft Care Home

1-3 Alexandra Road, Colwyn Bay LL29 7YB
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10 54 Reviews
  • Redcroft Care Home, Colwyn Bay
Redcroft Care Home is situated within the residential area of Colwyn Bay and is close to local amenities and has good transport links.

The cook ensures there is a wide fresh variety of food choices to cater to residents' needs and wants and residents can request anything to cater to their tastes.

There is an activity coordinator at the home who plans lots of activities for the residents and entertainers come to the home on a regular basis to entertain the residents.

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Care Provided by Redcroft Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 14 Service Users
  • Privately Owned
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • ARG Business Associates Ltd
  • Person in charge
  • Ashok Ramchandran (Responsible Individual)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (12)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome to Redcroft without any restrictions. However, 12:00 to 13:00 hours are protected time for the residents to enjoy the lunch.


  • Parking

  • Enough parking is available outside of Home.


Redcroft Care Home Reviews (54)

Total of 54, showing 1-20
10

Redcroft Care Home has a Review Score of 10 (10.000) out of 10, based on 14 reviews in the last 2 years. Over all time Redcroft Care Home has 54 reviews.

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Review from P M (Son of Resident) assisted by family/friend published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault anything or anyone. Excellent care for my Mother.

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Review from J M (Daughter-in-law of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Redcroft staff are all really good, attentive and there is nothing too much trouble. They make us as visitors feel very welcome. All fantastic.

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Review from Leanne W (Granddaughter of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love coming to Redcroft. The staff are super with both my nana and us. Communication is excellent and all staff members go above and beyond all the time.

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Review from P J (Son of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad arrived here one week ago and he has already settled in well. His care is excellent and his mobility is clearly improving.

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Review from Annie R (Granddaughter of Resident) published on 24 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran has been here for respite for the last couple of weeks and is actually thinking of staying. They have made her feel so at home and are always so friendly and welcoming. It isn't the most modern of places but as soon as you walk in it feels like home. I couldn't ask for better care for her and
I am very grateful.

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Review from K O (Daughter of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Redcroft is good value for money. The care my mother receives is good. The staff are all professional and caring.

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Review from Robert A (Son of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The owner and his staff are a pleasure to see, they are always cheerful and this seems to help residents feel happy too. Home is always clean and fragrant. My mum's food is nicely presented and tasty, I can vouch for this as I have had food made for me when visiting. I have no hesitation in recommending
Redcroft, I am very happy with the care my mum receives.

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Review from A P (Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy and the staff are very kind and helpful. Only came here from hospital for a short stay and here I am two years later so that says it all.

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Review from T G (Nephew of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie lives at Redcroft Care Home and she is very happy and settled here. The staff re great and go above and beyond to help. When we visit it's very warm and welcoming.

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Review from Dee H (Cousin of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Redcroft are the most caring and friendly people. They all treat my cousin with the most respect you could possibly want or need. I would recommend Redcroft most highly to anyone. I know she is being well cared for there.

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Review from D H (Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been at this care home for two months and I have been very impressed with the service given. The staff are very helpful and they go out of their way to help. They treat us very well and nothing is too much trouble. The food is always very good indeed and there is plenty of it!
I would strongly
recommend Redcroft Care Home to anyone who is in need of care and in terms of care quality, it is excellent.
Many thanks.

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Review from Andy H (Son of Resident) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Redcroft Care Home are friendly and extremely helpful. They ensure residents are comfortable and well looked after. Dad has settled in well. There is a good choice of food, and the small nature of the home ensures the staff know the residents and what they like.

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Review from S W (Granddaughter of Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A truly remarkable home where the dedication of the staff is absolutely impeccable. My grandparent has been a resident for nearly 18 months and throughout this time, the care, attention to detail, relaxed yet professional approach and sheer affection and understanding for the individual as a person
is totally unrivalled.
When a relative goes into care, the decision and process is extremely difficult to contemplate, but the owner and staff here made the transition so much more bearable, showing incredible care and compassion which my grandparent thoroughly appreciates - as do we as a family too!

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Review from G J (Daughter of Resident) published on 28 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a wonderful day on Mum's 100th Birthday. The manager and the staff had a lovely buffet and drinks organised. The local mayor came to congratulate Mum. It was a very memorable day. We even had a singer to entertain us. Such a great occasion; we will always remember it. Mum was thrilled!

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Review from N M (Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home, I love it. Stayed here long time.

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Review from P W (Son-in-law of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Redcroft Care Home is just the best in the area, we looked around a few homes for my mother-in-law and Redcroft was chosen.
Excellent care from the cleaners carers and the owner all show great respect for all the residents, one big family and that's how they are treated in a home-from-home. It's lovely
to see everyone so happy there. The food is excellent, the rooms are lovely and the facilities they provide are 1st class.

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Review from J W (Daughter of Resident) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's not difficult giving a review about Redcroft, from the staff to the owner there is nothing not to be satisfied with. Every resident, not just my mother, are treated with the utmost respect and dignity by everyone. Not forced in any way to do something they're not happy about. The variety of food
is great and they are always given choices for each meal and helped if necessary, a very important fact is that they are all constantly reminded to drink fluids, so important and often missed with elderly care. They have entertainers coming in regularly for sing songs etc which is great. All medical needs are taken care of and if a problem arises the doctor is called out straight away, which is peace of mind for relatives who can't always be there. 100% score from me, keep up the fantastic care, it's much appreciated.

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Review from Ciara C (Daughter of Resident) published on 23 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Redcroft since October 2021. It was the toughest decision my family and I have had to make moving him into care, but the transition has been so much easier than we could have imagined. My dad is very settled, and his health actually seems to have improved since being at
Redcroft. He's made good friends and enjoys the entertainment and interaction with the carers, who are always so friendly and helpful. It is a huge weight lifted off my shoulders, knowing he's in such safe hands.

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Review from Will W (Stepson of Resident) published on 30 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother has been living at Redcroft for the past five months and we couldn't have made a better decision for her. The staff have been excellent from the beginning. It's good to know that my stepmother is in such good hands. My stepmother is not one to make friends easily but she has spoken fondly
of a number of the other residents, and I've been kept up to date on birthdays and parties. Strict COVID precautions are still in place (which I'm pleased to see considering the vulnerability of many of the residents) but I have been inside recently to help my relative move some of her possessions and I'm always pleased by how Redcroft is always clean and tidy, and I've never heard any complaints about the food. The staff really are amazing, and while I won't delve into personal details, they really have been so incredibly helpful and professional, and have gone well above and beyond in their duties. If I could rate them higher, I would.

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Review from L J (Great Great-Niece of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my auntie after Christmas after booking a visit. Lateral flow test taken before going in. Staff were expecting my visit and everything was in place for my visit. The staff were friendly and helpful. My auntie was full of praise for the place.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Redcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Redcroft Care Home is calculated as follows: ( (164 Excellents x 5) ) ÷ 164 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Redcroft Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (6)

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Frequently Asked Questions about Redcroft Care Home

What types of Care is Redcroft Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Redcroft Care Home provide?

Palliative Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Redcroft Care Home have?

There are 12 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Redcroft Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Redcroft Care Home to the centre of Colwyn Bay?

0.5 mile(s) as the crow flies, distance by road may be significantly further.