Erwhir Care Home

29/30 Longacre Road, Carmarthen SA31 1HL
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9.0 32 Reviews
  • Erwhir Care Home, Carmarthen
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Care Provided by Erwhir Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 15 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Towy Haven Care Homes Ltd
  • Person in charge
  • Amanda Rees (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Erwhir Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £975
  • (these prices are only a guideline, please contact Erwhir Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at reasonable times of the day, avoid lunch times please if possible.


  • Parking

  • There is on road parking to the front of the building and on Springfield Road to the left of the home.


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Erwhir Care Home Reviews (32)

Total of 32, showing 21-32
9.0

Erwhir Care Home has a Review Score of 9.0 (9.017) out of 10, based on 5 reviews in the last 2 years. Over all time Erwhir Care Home has 32 reviews.

Overall Experience

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Date Published

32
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27

Review from Philip R (Son of Resident) published on 23 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident at Erwhir Care Home for 9 months. The care team are friendly, patient and approachable. The Manager and Senior Carer have been flexible and responsive to my mother's care needs, including implementing additional awareness training for staff associated with my mother's health
condition and by liaising with healthcare professionals in a proactive manner. Erwhir has a homely feel to it and my mother enjoys her meals. The variety of entertainment and activities are also appreciated.

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Review from R j (Daughter of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. A small number of residents so very homely and staff know all the residents.
Very caring and patient staff. Very welcoming to visitors.
Clean and fresh atmosphere.

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Review from Andrew G (Son of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home makes an effort to entertain the residents.
It is a home environment where the staff are friendly and helpful. The home always smells clean. The residents seem happy, contented and well cared for. Communication is always food and guests are always welcome. The functions and activities are
well organised and help to pass the time.

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Review from Haydn H (Son-in-law of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at Erwhir for around 18 months. During this time she had been cared for extremely well. Staff are polite and professional and have formed an excellent rapport with her. When I visit there is often something organised for the residents. Last week a group from the
chapel were visiting to sing carols. My mother-in-law had no hesitation in joining in with this activity. She always tells me about the lovely meals and snacks that are served daily. Many thanks!

Reply from Aled Rees, Manager at Erwhir Care Home

Thank you for your lovely comments. It is much appreciated that even the small things that we do are noticed.


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Review from S E (Daughter of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring staff.
My mother has been in three care homes (two of them council run) and by far this is the best.

Reply from Aled Rees, Manager at Erwhir Care Home

It's always lovely to have good feedback. Thank you for your support.


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Review from A M (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Erwhir have made my mothers stay very comfortable, she is looked after remarkably well. The staff are excellent, they are friendly and very caring, nothing is too much trouble for them. I would most definitely recommend Erwhir to anyone who needed their care.

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Review from John L (Brother of Resident) published on 16 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff extremely helpful at all times. Throughout the premises there are no smells and the up keep is outstanding. Food is of a very good quality. My sisters wellbeing is always cared for.

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Review from Jane L (Daughter of Resident) published on 25 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The joy of Erwhir is that it is a small, friendly home where everyone knows everyone else. All the staff who were there when my mum arrived three years ago and many of those who have arrived since are kind, caring and dedicated. The home also has a very good maintenance man who can turn his hand to
anything and is great at fixing things that go wrong!

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Review from Barrie D (Son of Resident) published on 25 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well run and organised establishment. Mother has been a resident since May 2012. Very happy and content in this very homely atmosphere. Staff are always welcoming and cheerful. A pleasure to visit weekly, sometimes more often. She is well cared for and I don't have to worry about her care etc.

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Review from Allan D (Son of Resident) published on 16 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been a resident for over 12 months. She has been very content and well looked after with proper concern by the staff for all her welfare needs. She has a nice room which has been redecorated by the management within the last 3 months and she was involved in the colour scheme etc.
The
food is of a good standard with no complaints. There is a good ambience in the home with all staff very approachable.
Would strongly recommend this home which is very well run by the registered manager.

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Review from E E (Niece of Resident) published on 5 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been a resident at Erehir for several years and we, as a family, are happy with the care she receives on a daily basis. All members of staff are kind and endeavour to treat my aunt, who suffers from dementia, in a dignified and respectful manner. We are always made welcome and are able to
discuss any matters with them. My aunt feels safe and at home in Erwhir.

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Review from E D (Brother of Resident) published on 5 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister is very happy as a resident at Erwhir care home.

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Current Review Score: 9.0 (9.017)

Overview of Review Score

The Review Score of 9.0 (9.017) out of 10 for Erwhir Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.517 for Erwhir Care Home is calculated as follows: ( (35 Excellents x 5) + (18 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 58 Ratings = 4.517

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Erwhir Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (2)

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