Belvedere House Residential Care Home

Serpentine Road, Tenby SA70 8DD
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9.9 42 Reviews
  • Belvedere House Residential Care Home, Tenby
Belvedere House has built up its reputation based on a commitment to high standards of care. A family run business that makes the most of trained, friendly and dedicated staff.

This charming residence has many homely qualities and is situated in pleasant gardens, that have won awards in the Tenby in Bloom.

An active and interesting daily lifestyle is supported by the full-time activities coordinator, staff and manager. Carers are on hand throughout the day and night should support be needed.

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Care Provided by Belvedere House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 19 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Belvedere Care Ltd
  • Person in charge
  • Tracy Skidmore (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Belvedere House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please give Derek or Tracy a call to discuss fees.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home have no restrictions on visiting hours. Family and friends welcome to join relatives for lunch or dinner at the home.


  • Parking

  • There are no parking restrictions at the home.


Belvedere House Residential Care Home Reviews (42)

Total of 42, showing 1-20
9.9

Belvedere House Residential Care Home has a Review Score of 9.9 (9.891) out of 10, based on 16 reviews in the last 2 years. Over all time Belvedere House Residential Care Home has 42 reviews.

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Date Published

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Review from N T (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team in Belvedere House Residential Care Home provided Mum with care and support that continually surpasses our expectations. Mum always says how safe she feels and how lucky she is. Belvedere is a family home; the team know and understand Mum's support needs fully and they care for her in such
a way that she feels valued maintained. We will always be thankful that Belvedere became Mum's home.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you for your very kind words about our home and our wonderful team.


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Review from I B (Brother of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident's overall experience is one of being in a caring environment with professional staff providing friendly efficient service in a homely environment. I have no worries about my relative.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you for your kind words about our staff and our home.


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Review from A S (Daughter of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm, friendly and welcoming residential care home. I know Mum is well cared for and safe. Excellent staff and so happy to assist Mum with her care needs.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you very much for your kind words, it means a great deal to our amazing team and us.


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Review from Helen C (Daughter of Resident) published on 18 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Belvedere House Residential Care Home is outstanding in its care of residents, communication is exceptional and the environment is homely, very clean and well-maintained. My parents both settled quickly and the medical care they have received has been exceptional. They made my dad so comfortable at
the time of nearing end of life and are taking care of my mum during a difficult time. The managers and staff are very knowledgeable, caring at all times and know the residents well.

Reply from Derek Skidmore, Responsible Individual at Belvedere House Residential Care Home

Thank you very much for your kind words, it means a great deal to the whole team.


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Review from N M (Daughter of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and the family continue to be very happy with the care Mum receives. The staff are consistently kind, caring and friendly towards Mum which is paramount for us. The owners are always very approachable, willing to listen and offer advice. It is lovely to see them treat the residents as if part
of their own family. The atmosphere is warm, relaxed, friendly and always welcoming and nothing is too much trouble. We couldn't have found a nicer home for Mum.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you for your incredibly warm and generous words about our amazing team and the home. It is very much appreciated by all of us.


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Review from P L (Wife of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is brilliant, in my opinion, and can't be improved.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you for your very kind words, it is appreciated by all of the team at Belvedere.


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Review from T F (Niece of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is extremely well looked after. When asked is she happy at the home, she always replies that not only is she happy but she feels protected and well cared for. The staff go out of their way to make the residents feel like it is their home. They encourage residents to mix and join in with activities,
all of which my aunt thoroughly enjoys. We, as a family, are very grateful to the management and all their staff for the care provided to my aunt. Thank you.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you very much for your kind words, it is very much appreciated by all of us at Belvedere.


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Review from David K (Stepson of Resident) published on 7 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Based on my visits and conversations with owners and staff, I am happy my mother is in good hands and appears to be happier and healthier as can be.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you for your kind words, it is appreciated by us and the wonderful team.


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Review from Carol C (Daughter of Resident) published on 7 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at the Belvedere is welcoming, understanding and kind. I am very happy with Mum's care.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you for your kind words, it is appreciated by the whole team.


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Review from Victoria D (Daughter of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care provider. Friendly, family-orientated, professional, helpful and caring owners and staff. All residents seem extremely happy, content and well cared for. My sister and I are so relieved that our mother is in this care home and she is settled and happy. We are always welcomed with a
smile and we are kept updated at all times. The gardens are well-maintained and a pleasure to look at. The residents go on trips to the beachfront for ice cream or fish and chips, weekly trips to the local coffee shop etc. My sister and I highly recommend this wonderful residential care home.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you very much for you extremely kind words, it is very much appreciated by the entire team.


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Review from J H (Daughter of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very happy at Belvedere House. Her needs and preferences are taken into account. She is treated as an individual and is well-liked by both staff and fellow residents.
When I visit I get updates on how she has been. Photos of residents enjoying planned activities are displayed, which
is lovely to see.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you for you very generous words, it is appreciated by us and the entire team.


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Review from Karen O (Daughter of Resident) published on 1 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to thank the manager and all the wonderful staff of the ‘Belvedere House'. My father was there for nearly two years and had excellent care from all the staff. Nothing was too much, and my father having dementia, was confused, sometimes asking to have his pictures put in a different position.
One member of staff always moved them for him. When he was in hospital, he said he wanted to go home. I would say where is home, the Belvedere with the manager, of course. For him to say that made me thankful it was a fantastic home, clean, accommodating and going out with the patients. I cannot recommend the Belvedere enough. I will always feel grateful for the love and care he got before passing away in April 2023. You are all amazing. Thank you.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you for your incredibly kind words about our home and the staff; it is very much appreciated by us all.


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Review from Claire W (Relative of Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well run with friendly and helpful staff. A comfortable homely environment. I can't recommend it highly enough.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you for your very kind words about the staff and our home, it is very much appreciated by us all.


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Review from C T (Daughter of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had a very warm welcome to Belvedere House Residential Care Home. As a dementia sufferer, the staff have provided constant support and care for her as well as myself as a relative. Their warmth, understanding and care have helped so much in a difficult time.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you for your very warm and generous words about our staff and our home.


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Review from A S (Daughter of Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been wonderful with Mum whilst she settles in. I feel confident she will receive the care she needs and is treated with dignity and respect.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you for your very kind review, it is appreciated by the entire team.


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Review from Robert W (Son of Resident) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Strong and pleasant team. Good team understanding of dementia. Supportive and good communication.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you for your review of our home, it is very much appreciated by us all.


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Review from Jacky R (Daughter of Resident) published on 17 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at the Belvedere until she passed away in December 2022. I would like to say thank you to the management and care team for the outstanding care given to my mum, I cannot fault them in any way. I always felt very welcome when I came to see Mum. Always kept me informed of everything
right up to her passing and even after. Keep up the amazing work you all do. The Belvedere House is an outstanding care home in every way. Thank you.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you for your very kind words. It is very much appreciated by the staff and by us. It was a pleasure to have cared for Mum, who was a fantastic lady.


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Review from Elaine K (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Belvedere for nearly six years. She would have been 100 in July. She passed away in January 2023 after a prolonged illness. The staff at Belvedere cared for her (and me) in every way possible. They made our last few moments together as pleasant as possible. They are all amazing,
dedicated people, and I thank them.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you very much for your very generous words about our team and our home; it was an absolute pleasure to have supported your mum.


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Review from Ian S (Son of Resident) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities, professional and friendly staff, lots of activities, great food and drink and superb safety and security measures. Top marks to Belvedere House!

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you for your kind comments about our home, it is very much appreciated by the entire team.


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Review from Anne I (Daughter of Resident) published on 18 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely care home with equally lovely and caring staff.
I cannot fault the care that was given to my mother all the time she lived here right up to her death in early April 2022.
The home keeps in close touch with the family.
The staff are kind and supportive at all times.
Mum was very well cared
for right up until the end.
We were all made very welcome when we visited.
I really want to say thank you very much to the manager and her team.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you for your very kind words, these mean a great deal to Tracy, myself and the team.
It was a pleasure to have supported Mum; she was an amazing lady and is missed by us all.


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Current Review Score: 9.9 (9.891)

Overview of Review Score

The Review Score of 9.9 (9.891) out of 10 for Belvedere House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.891 for Belvedere House Residential Care Home is calculated as follows: ( (172 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 192 Ratings = 4.891

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belvedere House Residential Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about Belvedere House Residential Care Home

What types of Care is Belvedere House Residential Care Home registered for?

Older Person Care, Dementia, Eating Disorders, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Belvedere House Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Belvedere House Residential Care Home have?

There are 19 Single Rooms.

What are the Facilities & Services at Belvedere House Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Belvedere House Residential Care Home to the centre of Tenby?

0.4 mile(s) as the crow flies, distance by road may be significantly further.