Belvedere House Residential Care Home

Serpentine Road, Tenby SA70 8DD
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9.9 42 Reviews
  • Belvedere House Residential Care Home, Tenby
Belvedere House has built up its reputation based on a commitment to high standards of care. A family run business that makes the most of trained, friendly and dedicated staff.

This charming residence has many homely qualities and is situated in pleasant gardens, that have won awards in the Tenby in Bloom.

An active and interesting daily lifestyle is supported by the full-time activities coordinator, staff and manager. Carers are on hand throughout the day and night should support be needed.

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Care Provided by Belvedere House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 19 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Belvedere Care Ltd
  • Person in charge
  • Tracy Skidmore (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Belvedere House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please give Derek or Tracy a call to discuss fees.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home have no restrictions on visiting hours. Family and friends welcome to join relatives for lunch or dinner at the home.


  • Parking

  • There are no parking restrictions at the home.


Belvedere House Residential Care Home Reviews (42)

Total of 42, showing 41-42
9.9

Belvedere House Residential Care Home has a Review Score of 9.9 (9.891) out of 10, based on 16 reviews in the last 2 years. Over all time Belvedere House Residential Care Home has 42 reviews.

Overall Experience

  • 35
  • 7
  • 0
  • 0
  • 0

Date Published

42
4
5
16
26

Review from Sylvia O (Daughter of Resident) published on 22 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother recently passed away after 9 months in this absolutely brilliant residential home aged 106 years. Being a very independent lady she had refused to go into a home and lived in her bungalow with carers and myself. She had been in the hospital and then into another home nearby which was not ideal
under any circumstances. After taking advice, I removed her and thankfully there was a vacancy in Belvedere. I cannot fault anything about this home and would just say that if all residential homes came up to the standards of this one the world would be a much better place for the elderly. The entire staff were always friendly and efficient and always pleased to see visitors. There were always smiles and a welcoming tea/coffee and biscuits. Thank you all.

Reply from Derek Skidmore, Responsible Individual at Belvedere House Residential Care Home

Thank you very much for your kind words regarding the staff and the home.


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Value for Money

Review from Huw B (Son of Resident) published on 9 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at the home now for the last eighteen months, we visit her generally on a daily basis and are always made to feel very welcome at the home. As we are such frequent visitors we have a good feeling of how the home is run and we have been very impressed with the level of care
that my mother receives. She is encouraged to take part in the activities and particularly likes the singing at the home, and also when she is spoken to in Welsh. They conduct regular day trips out which I know she needed some pushing to take up, but now really likes these. When the family were looking for a placement for my mother, we visited a number of care homes and we are very happy with the choice that we made.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Current Review Score: 9.9 (9.891)

Overview of Review Score

The Review Score of 9.9 (9.891) out of 10 for Belvedere House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.891 for Belvedere House Residential Care Home is calculated as follows: ( (172 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 192 Ratings = 4.891

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belvedere House Residential Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (1)

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