The Daffodils Care Home

14 Dynevor Street, Georgetown, Merthyr Tydfil CF48 1AY
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9.8 43 Reviews
  • The Daffodils Care Home, Merthyr Tydfil
The Daffodils care home, which is located in the popular area of Georgetown is owned by leading care provider HC-One, with a mission to be the first choice for families, colleagues and commissioners, serving at the heart of Merthyr Tydfil. The professional and dedicated team provide personalised residential and residential dementia care to older people.

With a range of beautiful communal areas including a conservatory, summer house, hair salon and garden, there's something for everyone at the friendly and purpose-built home. There is also a minibus to take residents on trips out for the day, supporting links with the Georgetown community.

The Daffodils boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the peaceful garden is the ideal spot for some alfresco dining.

Each member of the team at The Daffodils is there to help you or your loved one settle into life at the home, making sure it is a place where residents genuinely enjoy living. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at The Daffodils to deliver the kindest possible care to residents, supporting them to lead their best possible life.

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Care Provided by The Daffodils Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sara Webb (Home Manager)
  • Admission Criteria
    • Only EMI Residential
    • Ages 55+
  • Room Information
    • Single Rooms (30)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Daffodils Care Home Reviews (43)

Total of 43, showing 1-20
9.8

The Daffodils Care Home has a Review Score of 9.8 (9.813) out of 10, based on 14 reviews in the last 2 years. Over all time The Daffodils Care Home has 43 reviews.

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Review from Pauline E (Daughter of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy, lovely caregivers, very respectful and kind.

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Review from B L (Daughter of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Daffodils Care Home in early February 2024. It was a very difficult start because Mum is a very formidable lady but it had to be done for her safety. The staff from the beginning were excellent and looked after us all not just Mum. My mother settled in a short time and often said,
"I like it here!" They even managed to get an assessment for her which the hospital had denied her. So glad I chose Daffodils for Mum. Well done.

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Review from Brian R (Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find lots of things to do in the daytime, painting is the best.

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Review from M T (Nephew of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

1st time visit to my uncle who had recently moved to the home. Very clean and tidy, plenty of helpful staff. My uncle is smart and clean. Wholesome smell of food being prepared. His room was near and clean. Staff were very friendly with us, my uncle was happy there.

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Review from A B (Resident) assisted by family/friend published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the staff they are good to me.

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Review from J M (Nephew of Resident) published on 15 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff and always welcoming

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Review from A B (Daughter of Resident) published on 15 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at The Daffodils is top notch my mum loves the girls and is very happy here.

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Review from L W (Granddaughter of Resident) published on 15 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and friendly they do an amazing job looking after my grandmother. I couldn't be happier.

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Review from A E (Daughter of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the way in which all staff interact with my mother. She has several problems, including vascular dementia, severe hearing loss and poor eyesight. She can no longer watch TV, enjoy reading or doing puzzles but the staff go out of their way to try to involve her in whatever
is going on. They are aware of her preferences foodwise and ensure she eats and drinks well. She is treated by all with great care, dignity and respect. Her room is always clean and tidy and her personal hygiene is well looked after. Our family is always warmly welcomed whenever visiting.

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Review from Amanda R (Daughter of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m so happy with the care that my mother has received in The Daffodils over the last few years. The staff are so caring, and I can see that they have a genuine bond with my mother. Whenever I visit my mother, she always looks happy and appears to be looking younger rather than older, she has a wonderful
rapport with all of the staff, and I wouldn’t want her to be anywhere else.

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Review from Kenneth H (Son of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home continues excellent care in all aspects. We would highly recommend this home to any future potential residents.

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Review from H S (Daughter of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother went into Daffodils at the end of January 2023 she has been treated with care and friendliness and not just as another old person but a friend. All the staff are kind, helpful and Mam has settled in well despite her reservations about moving here. Our family members are always greeted
with a smile and we know that she is being well cared for which gives us peace of mind.

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Review from M L (Brother of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in the home for approximately five years and the service she has had has been wonderful. I had nothing to complain about her care as it's been wonderful and the staff exemplary. they have put a few years of life into my sister, her nursing is wonderful.

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Review from M J (Niece of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic home which has a very friendly atmosphere when visiting. The staff are exceptional and my aunt is so well cared for, she is so happy since living at Daffodils and her health has improved immensely. It gives you peace of mind knowing my aunt is safe and well cared for.

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Review from Ruth M (Daughter-in-law of Resident) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is excellent in all aspects. The nurses are wonderful. They are so kind and ae empathetic and very caring. They all have a real sense of humour, which I feel is so important within the care setting. Everyone is so welcoming. The standard of cleanliness and food is second to none. My mother-in-law
is very happy and contented, which in turn reassures us as a family.

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Review from Patricia D (Daughter of Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Daffodils Care Home and staff have been brilliant throughout the pandemic, keeping us informed of Mams wellbeing. Letting us speak to her on the phone, as well as setting the portal so that we can see and speak to her. They have taken good care of her, she is looking really well. This has been a
terrible time for the family, not being able to visit her, but made bearable by the fact that she is safe and well. Many thanks from all the family.

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Review from Doreen D (Daughter of Resident) published on 2 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found The Daffodils Care Home to be both friendly and very efficient. All the staff are very easy to communicate with, and nothing is ever too much trouble for them. They show kindness to the residents and treat them with care and dignity. I would recommend The Daffodils to anyone facing the
difficult position of placing a loved one in a care home.

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Review from Valerie A (Daughter of Resident) published on 23 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother's situation both physically and mentally has worsened during the pandemic and we were placed in the situation of having to choose a care home for her. We chose The Daffodils as when she visited a friend previously she commented on how good it was. The care my mother has received at
The Daffodils has been excellent. The staff have really gone that 'extra mile' to help her settle. The staff have been exceptional, especially during these difficult times. They are very professional and keep us updated with any concerns or issues, and we feel well informed. Whilst we are currently unable to visit the staff without exception keep us informed and talk with genuine care and compassion. Whenever we ring they always have time to talk and when necessary reassure. I have every confidence in their ability to care for my mother as her dementia worsens. We are confident that we made the right decision.

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Review from Frances (Granddaughter of Resident) published on 14 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff in Daffodils highly enough, the quality of care my Gran gets is second to none, the staff genuinely care about all the residents and have a happy and positive attitude with everyone, they are very thoughtful and you are made to feel very welcome when you turn up to visit, or
as it is in these Covid times, ring or video call.
The staff are very professional and update you with any issues or concerns, they talk to you openly so you know where you are, and they are easy to talk to should you feel you want to discuss anything of a delicate matter.
My Gran has thrived in Daffodils, and knowing the staff care and look after her so well is a massive weight off my mind, I would, and I do, highly recommend Daffodils to anyone who finds themselves needing a caring home that will do its best by its residents. Myself and my family are so happy we chose Daffodils for Nana.

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Review from John B (Son of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mother receives at The Daffodils has been excellent throughout the entire period of her stay. The staff have been exceptional in every aspect, each and every one of them. I observe them to be highly professional and display exceptional genuineness, friendliness and warmth and compassion
to all residents and family alike.
The continuity of care is excellent, staff go out of their way to make it a very homely atmosphere. The support and care that has been given to my mother has exceeded our family's expectations.

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Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for The Daffodils Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.813 for The Daffodils Care Home is calculated as follows: ( (141 Excellents x 5) + (19 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 166 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Daffodils Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (1)

Sara

Sara Webb

Job Title: Home Manager

Introducing Sara Webb
Home Manager at The Daffodils, Merthyr Tydfil


What does kindness mean to you?


“Making sure people are treated with respect and compassion, and having empathy for others.”


As a dedicated healthcare professional, Sara has gained many years of experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Sara shares that HC-One’s vision is aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked why she chose to work in the care sector, Sara remarked:


“It’s what I do best. I always wanted to assist people to have the best life they can, and I enjoy supporting people to achieve their outcomes and wishes.”


Outside of work, Sara enjoys spending time with her family and caravanning. Her HC-One name badge states ‘Caravan lover’, as she tries to get away for some downtime every weekend to her caravan, she really enjoys campsite life.


If you would like to find out more about The Daffodils, Sara would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


Frequently Asked Questions about The Daffodils Care Home

What types of Care is The Daffodils Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Daffodils Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does The Daffodils Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at The Daffodils Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Daffodils Care Home to the centre of Merthyr Tydfil?

0.3 mile(s) as the crow flies, distance by road may be significantly further.