The Daffodils Care Home

14 Dynevor Street, Georgetown, Merthyr Tydfil CF48 1AY
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9.8 43 Reviews
  • The Daffodils Care Home, Merthyr Tydfil
The Daffodils care home, which is located in the popular area of Georgetown is owned by leading care provider HC-One, with a mission to be the first choice for families, colleagues and commissioners, serving at the heart of Merthyr Tydfil. The professional and dedicated team provide personalised residential and residential dementia care to older people.

With a range of beautiful communal areas including a conservatory, summer house, hair salon and garden, there's something for everyone at the friendly and purpose-built home. There is also a minibus to take residents on trips out for the day, supporting links with the Georgetown community.

The Daffodils boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the peaceful garden is the ideal spot for some alfresco dining.

Each member of the team at The Daffodils is there to help you or your loved one settle into life at the home, making sure it is a place where residents genuinely enjoy living. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at The Daffodils to deliver the kindest possible care to residents, supporting them to lead their best possible life.

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Care Provided by The Daffodils Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sara Webb (Home Manager)
  • Admission Criteria
    • Only EMI Residential
    • Ages 55+
  • Room Information
    • Single Rooms (30)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Daffodils Care Home Reviews (43)

Total of 43, showing 41-43
9.8

The Daffodils Care Home has a Review Score of 9.8 (9.813) out of 10, based on 14 reviews in the last 2 years. Over all time The Daffodils Care Home has 43 reviews.

Overall Experience

  • 38
  • 5
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Date Published

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Review from Larry C (Son of Resident) published on 17 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the Daffodil staff very competent and caring towards those they look after. There has been no problems to access visiting my mother and the environment in which they live in is very relaxed and homely.
The food is very good and the accommodation is very comfortable. Each occupant has their
own room and there is a communal lounge and restaurant are where the personnel are able to gather each day for friendship and enjoy their meals together.

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Review from Muriel M (Sister of Resident) published on 14 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring and every effort to please is made, overall a reasonable place to stay.

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Review from Julie D (Daughter of Resident) published on 26 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Daffodils in May 2012 and settled in almost immediately. The staff are marvellous and the home is always clean and tidy. Interaction between staff and residents is meaningful and caring, there is a choice of menu at meal times where nutritious home cooked food is provided. My mother
had a heart attack recently resulting in a rapid decline in health which now requires the need for an EMI nursing home placement which unfortunately cannot be provided at Daffodils. My mother had a happy time whilst at Daffodils and I would recommend this home to anyone looking for a caring environment for their loved one.

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Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for The Daffodils Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.813 for The Daffodils Care Home is calculated as follows: ( (141 Excellents x 5) + (19 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 166 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Daffodils Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (1)

Sara

Sara Webb

Job Title: Home Manager

Introducing Sara Webb
Home Manager at The Daffodils, Merthyr Tydfil


What does kindness mean to you?


“Making sure people are treated with respect and compassion, and having empathy for others.”


As a dedicated healthcare professional, Sara has gained many years of experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Sara shares that HC-One’s vision is aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked why she chose to work in the care sector, Sara remarked:


“It’s what I do best. I always wanted to assist people to have the best life they can, and I enjoy supporting people to achieve their outcomes and wishes.”


Outside of work, Sara enjoys spending time with her family and caravanning. Her HC-One name badge states ‘Caravan lover’, as she tries to get away for some downtime every weekend to her caravan, she really enjoys campsite life.


If you would like to find out more about The Daffodils, Sara would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.