Penrhos Care Home

Old Station Yard, Llantwit Fardre, Pontypridd CF38 2LZ
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8.1 26 Reviews
  • Penrhos Care Home, Pontypridd
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Care Provided by Penrhos Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 18 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Penrhos Residential Home Ltd
  • Person in charge
  • Nicola Egan (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Television point in own room
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Penrhos Care Home Reviews (26)

Total of 26, showing 21-26
8.1

Penrhos Care Home has a Review Score of 8.1 (8.111) out of 10, based on 1 reviews in the last 2 years. Over all time Penrhos Care Home has 26 reviews.

Overall Experience

  • 18
  • 8
  • 0
  • 0
  • 0

Date Published

26
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25

Review from S F (Friend of Resident) published on 23 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My visits to see a friend are frequent. The building is modern and on one floor. The home always smells clean and the rooms are light and airy. Management and staff are always welcoming and approachable and residents are treated with dignity. Activities such as quizzes, bingo, excursions and walks are
among those that I noted. The management runs the home in an orderly and structured way, with clear protocols in place.

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Review from J C (Resident) published on 21 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would certainly use this home for further respite. Staff very good. Also management very helpful. The staff couldn't do enough for all the people in their care and the food was good. Plates always went back empty. No complaints at all. I think it says it all.

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Review from Wayne S (Son of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy in the care home. Staff are very nice and can't do enough for her. Gets on well with other residents and enjoys taking part in group activities. Likes the food.

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Review from J B (Daughter of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was quite a traumatic time when mum needed to go into care and involved the family in a great deal of soul searching. We were indeed very fortunate to have found mum a place at Penrhos. The home has continually provided a quality caring environment for mum and has the added bonus of being small enough
to offer a truly homely atmosphere. staff are competent sensitive and compassionate and know mum and her individual needs extremely well. They are prompt to provide support and assistance when required. All the staff are willing to go the extra mile and any issues relating to mum's care have been listened to and accommodated. The many varied activities within a really pleasant social atmosphere provided stimulation as well as pampering! it's completely reassuring to know that mum is happy and so well cared for.

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Review from Mair P (Daughter of Resident) published on 14 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother took up residence in September 2015 at the age of 94. The home under the personnel management of the owners has far exceeded our most optimistic hopes. My mother has been treated with kindness and dignity and nothing has been too much trouble for management and staff. It is a care home in
the true sense fo the word and I cannot speak highly enough of it.

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Review from J M (Friend of Resident) published on 13 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Residents appear to be sat in one position for long periods of time. There are some trips out to the seaside etc. I have witnessed some stimulation i.e. simple quizzes and games i.e. hangman's noose, throwing a bat into a big net, making easter bonnets, but this only takes them from chair to table and
back again. Some of the patients are able to walk short distances, some with walking aids and some without. They need more stimulation. However, in general, the carers appear to be kind and caring. Some outside additions may be beneficial to the patients to make them feel part of the outside world again.

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Current Review Score: 8.1 (8.111)

Overview of Review Score

The Review Score of 8.1 (8.111) out of 10 for Penrhos Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Penrhos Care Home is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.278 Points relating to the number of positive Reviews for Penrhos Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6. 1 Positive Reviews ÷ 3.6 = 0.278

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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