There is currently no restrictions for visiting.
There is a care park located at Ty Porth Care Home.
Hallmark Ty Porth has a Review Score of 9.8 (9.828) out of 10, based on 30 reviews in the last 2 years. Over all time Hallmark Ty Porth has 90 reviews.
Review from Hayley H (Daughter-in-law of Resident) published on 19 March 2025
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Thank you for your kind words, I will ensure to share your kind words with the wider team. Seeing a 5* review is outstanding, thank you for your kindness! I am so glad you are happy with how mam has settled and the care that she has been receiving here at Ty Porth Care Home. You know where we are when you need us, we look forward to seeing you soon. Kind regards, Ty Porth Care Home.
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Review from Shirley M (Friend of Resident) published on 19 March 2025
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Thank you so much for your kind review, I will ensure to share your outstanding 5* review with the wider team! It has been a pleasure to see your friend settle into Ty Porth Care Home. You know where we are if you need us at any time and it will be great to see you again soon. Kind regards, The Ty Porth Care Home Team.
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Review from James C (Son of Resident) published on 3 January 2025
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Hi James, thank you so much for sharing such a lovely review! It is a pleasure to see that you are happy with the care that mam receives here at Ty Porth and it is great to see that mam has settled in well. You know where we are if you ever need anything and I will ensure to share your kind comments with the team! We look forward to seeing you soon, take care.
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Review from Ellen P (Daughter of Resident) published on 19 December 2024
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Hello, Thank you so much for the kind review, I will ensure that I share your kind words with the wider team. I am so glad that you are pleased with the care that Dad receives and that he has settled well at Ty Porth Care Home. We look forward to seeing you soon, take care.
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Review from R S (Granddaughter of Resident) published on 9 December 2024
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Thank you so much for your kind words and your outstanding review, it is appreciated and I will share your comments with the team. I am glad that you are happy with the care that nan receives whilst here with us at Ty Porth Care Home. It is a pleasure to have nan here with us! We look forward to seeing you soon, take care.
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Review from Kelly R (Niece of Resident) published on 4 December 2024
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Hi Kelly, Thank you so much for such a lovely review! I will ensure to share your kind comments with the team. We are so pleased to see how well your aunt has settled. We look forward to seeing you in the home soon, take care!
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Review from P C (Nephew of Resident) published on 4 December 2024
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Hi Peter, Thank you so much for your kind words, I will ensure to share your comments with the team. I am glad to see that you are happy with your aunt's care and that she is settling well. We look forward to seeing you soon, please take care.
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Review from S W (Daughter of Resident) published on 4 December 2024
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Hello, thank you so much for sharing your kind words and positive review. I will ensure to share your kind words with the team. We look forward to seeing you soon, please do take care.
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Review from Lynnette H (Daughter of Resident) published on 16 August 2024
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Thank you so much for your kind words and for leaving a 5 star review! We are so happy to hear that you are happy with everything here at Ty Porth. I will share your kind words with the team. We look forward to seeing you on your next visit! Take care.
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Review from Jeff N (Son of Resident) published on 1 August 2024
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Thank you for such a wonderful review! It was a pleasure to host and share mams birthday with her and your family! I will be sure to pass your kind words onto the team. We will look forward to seeing you soon. Kind regards, Leah.
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Review from K J (Daughter of Resident) published on 22 May 2024
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Thank you for sharing your 5* review! I am so pleased that you are happy with the care that your mother receives and it is our pleasure to care for mam. I will ensure to share your kind words with the team. Take care.
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Review from Angela J (Daughter of Resident) published on 25 April 2024
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Thank you so much for such a kind review; I will ensure to share your feedback with the team. It was a pleasure to take care of mam and we do hope that you and the family are keeping well. Take care regards, Leah.
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Review from Huw S (Son of Resident) published on 3 April 2024
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Good morning Huw, thank you so much for taking the time to share a review and to share your kind comments, I will ensure to pass your comments on to the team! It is a pleasure to see that you are happy with the care that Mum receives here at Ty Porth. As always, if you need anything please do not hesitate to let us know. We look forward to seeing you soon, take care.
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Review from Michael O (Husband of Resident) published on 22 March 2024
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Hi, thank you for your kind comment and your 5* review! I will ensure to pass your comments on to the team. We look forward to seeing you soon, take care.
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Review from A C (Daughter-in-law of Resident) published on 30 January 2024
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Hello,
Thank you for taking the time to complete a review and thank you for sharing such kind feedback! I will ensure to pass your comments on to the wider team.
We look forward to seeing you in the home soon, take care.
Kind regards.
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Review from Adrian C (Son of Resident) published on 30 January 2024
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Hi Adrian,
Thank you so much for taking the time to complete a review and thank you for sharing your kind words, I will ensure this is passed onto the team. Thank you for always participating in the activities and supporting the home!
We look forward to seeing you soon, take care.
Kind regards.
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Review from L L (Daughter of Resident) published on 11 January 2024
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Hello,
Thank you for sharing your kind feedback. It is great to see Mum involved in activities.
I will ensure to share your feedback with the team.
We look forward to seeing you soon.
Kind regards, Leah Howells.
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Review from Paul H (Son of Resident) published on 2 January 2024
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Hello,
Thank you for your kind words and your support whilst your mother has been here living with us.
I will ensure to share your feedback with the team.
We look forward to seeing you soon, take care.
Kind regards
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Review from D W (Son of Resident) published on 4 December 2023
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Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Thank you so much for your kind words. It was our honour to get to know and care for your mother and share the later stages of her life with us. It goes without saying it was our privilege to share this journey with you and we are sending you our love at this time. We will ensure to share your kind comments with the wider team.
We truly are thankful to you and your family.
Kind regards
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Review from K M (Son of Resident) published on 8 September 2023
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I am fully assured that she is safe and happy environment and being extremely well looked after.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth
Thank you very much for your kind comments, I will ensure to pass these kind comments on to the team. It is a pleasure to look after mam and it is lovely to see her settling in. We look forward to seeing you when you visit next.
Take care.
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The Review Score of 9.8 (9.828) out of 10 for Hallmark Ty Porth is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.828 for Hallmark Ty Porth is calculated as follows: ( (311 Excellents x 5) + (32 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 354 Ratings = 4.828
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hallmark Ty Porth is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
View Latest Reportposted 03 Mar 2025
Please contact the home for current vacancies
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Job Title: General Manager
Joined: 2016
Stephanie is the General Manager of Ty Porth Care Home, Steph is an experienced qualified general nurse that has been qualified for over 10 years.
Throughout Steph's career she has predominately worked in elderly care services both in the NHS and private sector. Steph started working in Ty Porth Care Home in 2009 and has been a care team member, a nurse, the deputy manager and now the general manager. She is always promoting the residents to maintain their independence and enhance the wellbeing of residents living at Ty Porth Care Home. No two days are the same for Steph, she thoroughly enjoys working at Ty Porth Care Home.
Job Title: Deputy Manager
Joined: 2020
Julie is a Registered Mental Health Nurse. Julie has worked in the care sector for over 30 years and has been a registered nurse for over three years. Julie has been a valued member of the team since joining Ty Porth in Nov 2020. In April 2022 she was promoted to Community Manager and has overseen the delivery of care in our nursing care communities. Julie has taken up the post of Deputy Manager in August 2023. She has completed her QCF Level 5 in Leadership and Management and is registered with Social Care Wales.
Julie is passionate about providing high standards of dementia care and end-of-life care.
Job Title: Business Support Manager
Joined: 2022
Leah is new to Ty Porth Care Home and joined July 2022, although Leah has worked in Hallmark Care Homes since 2016. Leah has had many roles in these years and began her journey as a receptionist and developed to become to Hospitality Service manager and now in her most recent role at TyPorth as a business support manager. Leah is responsible for the hospitality at Ty Porth Care Home and is responsible for the new admissions. Leah thoroughly enjoys working at Ty Porth Care Home, the role is very diverse and no two days are the same! The role allows Leah to meet with new friends and family daily.
Job Title: Business Administrator
Joined: 2020
Louise has worked worked at Ty Porth since August 2020, she began at Ty Porth Care Home as a receptionist and become the business administrator in March 2022. Louise has a wealth of knowledge in administration as she has worked in the role for 30 years! Louise enjoys working at Ty Porth Care Home as she enjoys building relationships with the residents and the families that live at Ty Porth Care Home.
Job Title: Lifestyle Coordinator
Joined: 2018
Hannah is a dedicated member of our team. Her role as lifestyle lead is to plan and implement a meaningful activity schedule each week promoting a sense of purpose and wellbeing in our residents. Hannah also organises all home events and celebrations throughout the year and regularly fundraises for our homes chosen charities.
Job Title: Head Housekeeper
Joined: 2007
Lisa has worked at Ty Porth since 2007. Lisa manages our housekeeping team, ensuring the home is kept clean and the laundry services run effectively. Lisa is a team player and is willing to help all departments when needed.
Job Title: Residential community manager
Joined: 2009
Debbie has worked at Ty Porth since 2009. She began on the twilight shift and quickly became a full time care team member, progressing to senior care team member. She become the community manager in October 2018. Debbie manages both residential communities; the dementia residential and the general residential community. Debbie enjoys her role and the most important part of her day is knowing she has made a difference to the lives of the residents and seeing a smile on their faces.