Hallmark Ty Porth

Cemetery Road, Porth CF39 0BH
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9.8 90 Reviews
  • Hallmark Ty Porth, Porth
In the heart of Porth with glorious views across the valleys, Hallmark Ty Porth offers a tranquil place for individuals to enjoy the next chapter of their lives. Providing award-winning residential, dementia and nursing care, this popular care home has everything residents need to live an independent and fulfilling life within its warm and welcoming community.

Easing into life at a care home can feel like a big leap, but from the moment residents arrive, the team do all they can to make residents and their loved ones feel right at home. Ty Porth’s Relationship-Centred Care approach places residents at the heart of all they do; tailoring activities, menus, and care services to them. By taking the time to listen and really get to know each individual, residents live each day, their way. With Hallmark All-Inclusive, residents can relax in comfort and convenience, knowing that all their needs are catered for.

Recognising the importance of keeping family together, Ty Porth extends a warm welcome to partners, loved ones and wherever possible, four-legged friends.

Family and friends can pop by to join residents for an afternoon stroll in the serene gardens or partake in shared laughter during various daily activities, no matter the time of day, Ty Porth doors are always open.

Care Provided by Hallmark Ty Porth

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 83 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Stephanie Griffiths (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (83)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (83)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Hallmark Ty Porth

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,180
    • Self-Funded Residential Dementia Care from £1,280
    • Self-Funded Nursing Care from £1,340
  • (these prices are only a guideline, please contact Hallmark Ty Porth to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • There is currently no restrictions for visiting.


  • Parking
  • There is a care park located at Ty Porth Care Home.


Total of 90, showing 1-20
9.8

Hallmark Ty Porth has a Review Score of 9.8 (9.828) out of 10, based on 30 reviews in the last 2 years. Over all time Hallmark Ty Porth has 90 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Finding the right residential setting for our Mam was a priority and we viewed a few prior to Ty Porth.
As soon as we entered we were greeted warmly and invited in to view the home.
We wanted our Mam to be in a place where she would be treated as family by the team and this is certainly the case.
Everyone is wonderful with her. We wanted a clean environment, a host of activities for her and healthy and nutritious food. Ty Porth provides all of this and more.
The administration team helped us with everything in getting Mam across from hospital. And the team caring for our Mam cannot do enough. They are absolutely brilliant.
We are so pleased with how the transition for Mam has and is going. We feel that Mam is safe and well cared for and will live a happy life in their care.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you for your kind words, I will ensure to share your kind words with the wider team. Seeing a 5* review is outstanding, thank you for your kindness! I am so glad you are happy with how mam has settled and the care that she has been receiving here at Ty Porth Care Home. You know where we are when you need us, we look forward to seeing you soon. Kind regards, Ty Porth Care Home.


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Overall Experience  Overall Experience 5.0 out of 5

We are close friends with a resident, she has been a resident with you since Nov 24.
During this 3 months we can only say she has had first class care from all your staff. Trusting she will be with you and your care always.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you so much for your kind review, I will ensure to share your outstanding 5* review with the wider team! It has been a pleasure to see your friend settle into Ty Porth Care Home. You know where we are if you need us at any time and it will be great to see you again soon. Kind regards, The Ty Porth Care Home Team.


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Overall Experience  Overall Experience 5.0 out of 5

Having spent plenty of time researching and visiting numerous potential homes for my mother, I chose Ty Porth. My experiences since Mum became a resident in September 2024 have fully vindicated my decision.
The staff are exceptional and provide me with the comfort that Mum is being exceptionally well
looked after.
Whenever I visit, all staff are really welcoming and without prompting or checking notes can give me an excellent summary of how Mum's faring along with which in-house activities she's been attending.
Mum's ensuite room was completely refurbished before she arrived and the whole home is really well-appointed with top-class facilities and impressive catering. Having visited numerous other homes, I couldn't be more impressed with the quality and personal attention offered at Ty Porth.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Hi James, thank you so much for sharing such a lovely review! It is a pleasure to see that you are happy with the care that mam receives here at Ty Porth and it is great to see that mam has settled in well. You know where we are if you ever need anything and I will ensure to share your kind comments with the team! We look forward to seeing you soon, take care.


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Overall Experience  Overall Experience 5.0 out of 5

My Dad moved into Ty Porth in November. Reflecting back on the anguish we experienced making the decision for Dad to move into care and where we are now are two very different places.
The staff couldn't have done more to welcome my Dad. Everyone we met was happy and positive. Nothing was a problem.
He
has adjusted well joining in activities and eating well. He is happy and says the staff treat him with respect and dignity. He feels like he still has control over his life and can make his own decisions.
Every day I visit Dad he is happy and talks about something that has happened. Classes he has tried, entertainers and even lamas that have visited.
We need not have gone through all that worry and I can honestly say I am more than happy that my dad is living in the best place for him and he is receiving all the support he needs. Peace of mind at last.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Hello, Thank you so much for the kind review, I will ensure that I share your kind words with the wider team. I am so glad that you are pleased with the care that Dad receives and that he has settled well at Ty Porth Care Home. We look forward to seeing you soon, take care.


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Overall Experience  Overall Experience 5.0 out of 5

Ty Porth Care Home is probably the best care home I have ever come across. The staff are exceptional and they made the whole process run smoothly when I had to make the difficult decision to move my Grandmother into a home. The communication is fantastic and I am very happy that my Nan is being well
looked after and is happy.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you so much for your kind words and your outstanding review, it is appreciated and I will share your comments with the team. I am glad that you are happy with the care that nan receives whilst here with us at Ty Porth Care Home. It is a pleasure to have nan here with us! We look forward to seeing you soon, take care.


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Overall Experience  Overall Experience 5.0 out of 5

Was always worried about choosing a care home for my elderly aunt but Ty Porth was my first choice and luckily that's what we had! The staff are absolutely amazing, from walking through the front door to walking through corridors everyone is so happy, chatty, friendly and polite and goes above and beyond
for everyone, my auntie has settled very well there and gets on with all the staff. I couldn't wish for a nicer place for my auntie to spend the rest of her days, a few of the girls on floor two are just the best, one of the nurses is so friendly and can't thank them enough for all they do! Keep up the good work girls, a massive thank you from myself and my family, you all deserve 100 stars.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Hi Kelly, Thank you so much for such a lovely review! I will ensure to share your kind comments with the team. We are so pleased to see how well your aunt has settled. We look forward to seeing you in the home soon, take care!


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Overall Experience  Overall Experience 5.0 out of 5

I was recommended Ty Porth Care Home by friends who had loved ones residing there and was given glowing reports so it was easy for me to choose this care home for my aunt. Since residing at Ty Porth my aunt has received excellent care and attention to her needs, which is a comfort to me knowing she
is being well cared for.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Hi Peter, Thank you so much for your kind words, I will ensure to share your comments with the team. I am glad to see that you are happy with your aunt's care and that she is settling well. We look forward to seeing you soon, please take care.


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Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care my mother is receiving at Ty Porth care home. The staff are friendly and supportive. We are kept informed of how my mother is getting along on a regular basis. The food is excellent. Her room is spacious and comfortable.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Hello, thank you so much for sharing your kind words and positive review. I will ensure to share your kind words with the team. We look forward to seeing you soon, please do take care.


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Overall Experience  Overall Experience 5.0 out of 5

I live in Canada, which made it more difficult for me when looking for a home for my mum as I needed to know that I had made the right choice from the outset. It was essential that the home not only provided the care mum required but also excellent communication between the family and the home. Had
a bright airy room, a friendly, inviting atmosphere and of course, wonderful caring staff, from both the nursing side and the administrative side. Ty Porth certainly provides the care mum needs and also the peace of mind I need.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you so much for your kind words and for leaving a 5 star review! We are so happy to hear that you are happy with everything here at Ty Porth. I will share your kind words with the team. We look forward to seeing you on your next visit! Take care.


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Overall Experience  Overall Experience 5.0 out of 5

Since our mother has been in residence at Ty Porth she has been shown nothing but wonderful care and excellent nursing skills shown by all carers and nursing staff. Also how your domestic staff have been able to keep her room clean and tidy, and how everyone has become very friendly with her, and not
only my mother but all the rest of the family which really showed when Ty Porth's management laid on a wonderful party to celebrate her 100th birthday there with a wonderful spread of savouries, pastries and confectionaries, laid on for her guests, and decorations wonderfully arranged around the cafe area. It was also lovely to see all the staff coming to wish my mother happy birthday throughout the day, a truly marvellous gesture by all Ty Porth staff.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you for such a wonderful review! It was a pleasure to host and share mams birthday with her and your family! I will be sure to pass your kind words onto the team. We will look forward to seeing you soon. Kind regards, Leah.


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Overall Experience  Overall Experience 5.0 out of 5

Really is pleased with the care and attention my mother receives at Ty Port. The staff are friendly and professional and keep us well informed. It is a great comfort that she is so well care for.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you for sharing your 5* review! I am so pleased that you are happy with the care that your mother receives and it is our pleasure to care for mam. I will ensure to share your kind words with the team. Take care.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Hallmark Ty Porth are truly caring in all that they do. My mother was a resident from August 2022 until she sadly passed away in March 2024. They were wonderful with her, chatting and joking as well as providing excellent care and treatment. My mother always had great food, which altered
with her needs, she was clean and very content at the home.
The staff acted very quickly if her health deteriorated at any time and kept us fully informed.
I would recommend Hallmark Ty Porth.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you so much for such a kind review; I will ensure to share your feedback with the team. It was a pleasure to take care of mam and we do hope that you and the family are keeping well. Take care regards, Leah.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of Hallmark Ty Porth. From the moment my mum was to become a resident to the present day, Ty Porth has been in continued communication with me and made the whole process straightforward and painless which has been much appreciated. The staff always have a smile on their
face, everywhere is spotlessly clean and the food along with the varied choices on offer is excellent. It is a huge weight off my mind and that of the rest of the family knowing my mum is being cared for exceptionally well and is in a safe and happy environment. A huge thank you to all of the staff at Ty Porth.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Good morning Huw, thank you so much for taking the time to share a review and to share your kind comments, I will ensure to pass your comments on to the team! It is a pleasure to see that you are happy with the care that Mum receives here at Ty Porth. As always, if you need anything please do not hesitate to let us know. We look forward to seeing you soon, take care.


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Overall Experience  Overall Experience 5.0 out of 5

My wife is here at Ty Porth and has been for six years. I would like to commend all the staff as they go over and above their normal duties with the residents and their families. I also like the thought that I have access at any time so it shows that there is nothing to hide, which I appreciate.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Hi, thank you for your kind comment and your 5* review! I will ensure to pass your comments on to the team. We look forward to seeing you soon, take care.


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Overall Experience  Overall Experience 5.0 out of 5

I don't feel like a visitor! It's so homely. Staff are always friendly and ready to chat. Also, during December the extra effort that's made to organise activities throughout the month is amazing.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Hello,
Thank you for taking the time to complete a review and thank you for sharing such kind feedback! I will ensure to pass your comments on to the wider team.
We look forward to seeing you in the home soon, take care.
Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

Once again a full programme of events at Hallmark Ty Porth for the Christmas period. The enthusiastic participation of the staff and encouragement of the residents to join in whatever small way create a real atmosphere of joy at this time of year. Thanks once again everyone at Ty Porth.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Hi Adrian,
Thank you so much for taking the time to complete a review and thank you for sharing your kind words, I will ensure this is passed onto the team. Thank you for always participating in the activities and supporting the home!
We look forward to seeing you soon, take care.
Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My mum suffers from dementia and the staff at the home are really good with her. They ensure she has the opportunity to join in with things that she can do, like taking her to see the singers that visit the home. They also help her with feeding and personal care she can no longer manage herself. They
talk to her and not at her, involving her as much as possible.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Hello,
Thank you for sharing your kind feedback. It is great to see Mum involved in activities.
I will ensure to share your feedback with the team.
We look forward to seeing you soon.
Kind regards, Leah Howells.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities, friendly and professional staff who care for my mother.
The staff accommodate all my mother's needs and wishes and communicate well with us as a family. No complaints from us!

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Hello,
Thank you for your kind words and your support whilst your mother has been here living with us.
I will ensure to share your feedback with the team.
We look forward to seeing you soon, take care.
Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

My Mum came to Ty Porth in the autumn and I can’t praise enough, the care team/management and the medical team and everybody else that looks after the residents in Mountain View. In the final weeks for my mum, I came down from Scotland to be with her. The care and attention to detail I witnessed
were
amazing. This was not just for the residents, it was for myself and family. They treated us with the same care and attention. So from the bottom of my heart, I thank you for looking after my mother the way you did.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you so much for your kind words. It was our honour to get to know and care for your mother and share the later stages of her life with us. It goes without saying it was our privilege to share this journey with you and we are sending you our love at this time. We will ensure to share your kind comments with the wider team.


We truly are thankful to you and your family.


Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

Mum has only recently moved to Ty Porth Care Home and has settled in well. She has been welcomed and looked after by every member of staff and feels comfortable and content. I have been kept fully informed and up to date with any queries we have had and nothing has been too much trouble. Mum was apprehensive
about making a move to Ty Porth but these have alleyed.


I am fully assured that she is safe and happy environment and being extremely well looked after.


Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you very much for your kind comments, I will ensure to pass these kind comments on to the team. It is a pleasure to look after mam and it is lovely to see her settling in. We look forward to seeing you when you visit next.
Take care.


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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Hallmark Ty Porth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for Hallmark Ty Porth is calculated as follows: ( (311 Excellents x 5) + (32 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 354 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hallmark Ty Porth is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 03 Mar 2025

Please contact the home for current vacancies


Awards / Recognitions (21)

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Meet the Team (7)

Stephanie

Stephanie Griffiths

Job Title: General Manager

Joined: 2016

Stephanie is the General Manager of Ty Porth Care Home, Steph is an experienced qualified general nurse that has been qualified for over 10 years.
Throughout Steph's career she has predominately worked in elderly care services both in the NHS and private sector. Steph started working in Ty Porth Care Home in 2009 and has been a care team member, a nurse, the deputy manager and now the general manager. She is always promoting the residents to maintain their independence and enhance the wellbeing of residents living at Ty Porth Care Home. No two days are the same for Steph, she thoroughly enjoys working at Ty Porth Care Home.


Julie

Julie Inch

Job Title: Deputy Manager

Joined: 2020

Julie is a Registered Mental Health Nurse. Julie has worked in the care sector for over 30 years and has been a registered nurse for over three years. Julie has been a valued member of the team since joining Ty Porth in Nov 2020. In April 2022 she was promoted to Community Manager and has overseen the delivery of care in our nursing care communities. Julie has taken up the post of Deputy Manager in August 2023. She has completed her QCF Level 5 in Leadership and Management and is registered with Social Care Wales.


Julie is passionate about providing high standards of dementia care and end-of-life care.


Leah

Leah Howells

Job Title: Business Support Manager

Joined: 2022

Leah is new to Ty Porth Care Home and joined July 2022, although Leah has worked in Hallmark Care Homes since 2016. Leah has had many roles in these years and began her journey as a receptionist and developed to become to Hospitality Service manager and now in her most recent role at TyPorth as a business support manager. Leah is responsible for the hospitality at Ty Porth Care Home and is responsible for the new admissions. Leah thoroughly enjoys working at Ty Porth Care Home, the role is very diverse and no two days are the same! The role allows Leah to meet with new friends and family daily.


Louise

Louise Vaughan

Job Title: Business Administrator

Joined: 2020

Louise has worked worked at Ty Porth since August 2020, she began at Ty Porth Care Home as a receptionist and become the business administrator in March 2022. Louise has a wealth of knowledge in administration as she has worked in the role for 30 years! Louise enjoys working at Ty Porth Care Home as she enjoys building relationships with the residents and the families that live at Ty Porth Care Home.


Hannah

Hannah Christopher

Job Title: Lifestyle Coordinator

Joined: 2018

Hannah is a dedicated member of our team. Her role as lifestyle lead is to plan and implement a meaningful activity schedule each week promoting a sense of purpose and wellbeing in our residents. Hannah also organises all home events and celebrations throughout the year and regularly fundraises for our homes chosen charities.


Lisa

Lisa Benjamin

Job Title: Head Housekeeper

Joined: 2007

Lisa has worked at Ty Porth since 2007. Lisa manages our housekeeping team, ensuring the home is kept clean and the laundry services run effectively. Lisa is a team player and is willing to help all departments when needed.


Debbie

Debbie Hayward

Job Title: Residential community manager

Joined: 2009

Debbie has worked at Ty Porth since 2009. She began on the twilight shift and quickly became a full time care team member, progressing to senior care team member. She become the community manager in October 2018. Debbie manages both residential communities; the dementia residential and the general residential community. Debbie enjoys her role and the most important part of her day is knowing she has made a difference to the lives of the residents and seeing a smile on their faces.


Frequently Asked Questions about Hallmark Ty Porth

What types of Care is Hallmark Ty Porth registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hallmark Ty Porth provide?

Palliative Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hallmark Ty Porth have?

There are 83 Single Rooms.

What are the Facilities & Services at Hallmark Ty Porth?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Hallmark Ty Porth to the centre of Porth?

0.5 mile(s) as the crow flies, distance by road may be significantly further.