Gwynfa Care Home

103 Station Road, Llanishen, Cardiff CF14 5UW
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10 Reviews
Gwynfa is a specialist accommodation setting that provides care for 17 people in the quiet Llanishen area of Cardiff. There are excellent links to local transport and amenities.

24-hour care and support are offered at this high-quality residency for people who have experienced poor mental health.

The home is based within a large three-storey house with sizable communal areas, such as residents' lounge and gardens.

Gwynfa is close to all amenities, within short walking distance to banks, post offices, hair salons and supermarkets. The location has very good connections to Cardiff town centre by Cardiff bus and the national train link. Gwynfa enjoys a good relationship with the local community including most of the shops and banks in the village.

There are a wide variety of activities from outings to themed nights in and colleagues / team members encourage all residents to get involved in the day to day activities and so enriching their lives while here at Gwynfa.

Gwynfa and Hafod believe in a homely atmosphere and all colleagues / team members strive to give a person-centred approach to the care they provide to each individual who lives here.

There are plenty of activities for the people who access Gwynfa's services to participate in and the home's chef prepares a nutritional and delicious daily menu of food for residents to enjoy.
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Care Provided by Gwynfa Care Home

  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 17 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Helen Buhagiar (Manager)
  • Admission Criteria
    • Mobility
    • Ages 18+
  • Room Information
    • Single Rooms (17)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2001
    • Number of floors: 3

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room

Gwynfa Care Home Reviews (10)

Over all time Gwynfa Care Home has 10 reviews.

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  • 7
  • 2
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Review from C T (Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The food is nice. I like living here. I like doing art and craft activities.

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Review from J J (Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like my room. The staff are nice and the food is good.

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Review from J M (Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I came here I have been happy for the first time in my life and I feel relaxed like I've never felt before. I want to thank all of the staff for being so amazing and for caring, and the residents too.

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Review from A R (Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care. Good activities and day trips to shopping, garden centres and pubs. Good food and staff are helpful.

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Review from J H (Resident) published on 26 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed it here.

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Review from Michael N (Resident) published on 26 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came to Gwynfa in October 2020 after a spell in hospital resulting in some problems I experienced following an eye operation. I initially spent two weeks in isolation at Gwynfa. After that, I was at first reluctant to socialise with other residents, being a bit self-conscious. In the end, I did socialise,
sitting in the lounge to watch TV and eat communal meals and made several good friends. The staff have been excellent and I am satisfied with my room. I can shower by myself. I joined a trip to Barry Island and I have participated in arts and crafts sessions. I have a CD player and enjoy writing and drawing.

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Review from Douglas G (Resident) published on 26 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love it here. The food is excellent and so is my room. I get on with the other residents and the staff.

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Review from Stephen D (Resident) published on 26 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Like the food. Like the art paintings. Like the room.

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Review from Rita R (Aunt of Resident) published on 15 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff are friendly, helpful and always ready to help with any problems that I or the service user has in regards to his care and life skills. They have been very good during the Covid pandemic as my nephew found it very difficult, especially as the restrictions were hard for him to come to terms with.
My
nephew has problems but on the whole, is quite happy living in Gwynfa, hope this will carry on in the future.

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Review from Susan M (Friend of Resident) published on 15 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gwynfa is an excellent care home which offers a safe and secure environment for people suffering from mental health problems. It is very caring, homely and the staff are all friendly and helpful. It allows the residents to feel safe and secure whilst retaining the freedom to come and go as they please.
The shops and cafes at Llanishen are only a short walk away. Varied outings and day trips are organised. There are also lots of events held at the home for the residents and their families to enjoy together. There is a friendly resident dog at the home and a dog walking rota so the residents can enjoy looking after and walking the dog which I believe is very beneficial. I would highly recommend Gwynfa to anyone who is looking for this type of care home.

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Overview of Review Score

Performance

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Meet the Team (7)

Helen

Helen Buhagiar

Job Title: Home Manager

Joined: 2002

I have worked at Gwynfa for twenty years. I started as a support worker and worked my way up. I enjoy my role, although I have found it very challenging, particularly over the last two years with the pandemic. I enjoy the way that every day is a new day and different from the last. I enjoy being with our residents and helping them live as independently as possible and improving their quality of life. I feel supported in my role from the RI and from other Managers. Hafod is a good company to work for as it embraces the aspirations of its colleagues / team members.

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Abbie

Abbie Sargent

Job Title: Care Assistant and Relief Senior

Joined: 2018

My name is Abbie and I have worked at Hafod for almost 4 years. I started off as a domestic cleaner and then moved onto care. I am now working as a part time senior alongside being a carer. I heard about this job through a friend and that’s how I got the job.

I work in Gwynfa which is a mental health residential home and I absolutely love working here. Being a part of the Hafod team is the best choice I’ve made as there are many perks and lots of support offered, also many opportunities to move forward in my career.

Everyone I work with at Gwynfa are lovely and I’ve made some amazing work friends. My manager Helen always goes above and beyond to help and support team members / colleagues as much as she can. Overall, this is the best job that I have had and I plan on staying here for as long as they will have me!

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Colin

Colin Davies

Job Title: Senior Care Assistant

Joined: 1993

I used to work on scaffolding and l always felt achy after a full day, so asked a friend who worked in Hafod. I applied and got an interview date; the rest is history. I have worked for Hafod now for approximately 29 years and have never looked back. I began as a support worker and then to my present job as a senior in a residential home.

I have many colleagues and all of them are such a godsend, My Manager is Helen, and she is a rock, also a very nice person to work under. My deputy manager is a great person, if I need anything, such as training or support I need only ask.

I work supporting and offer care to many different residents and there is not one day that's the same, I think that's why I enjoy the work, each day has its own set of tasks and this is what I find so satisfying.

There is a lot of diversity within my work, and it is gratifying. it is this what makes this job so important to me.
I would recommend anybody who is looking for a change in their work to apply, you will never look back

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Steve

Steve Griffin

Job Title: Chef

Joined: 2008

In 2008, Gwynfa were upgrading their catering operation. I arrived as an agency chef to cover a cook they had recently employed who had left. After proving myself, I was offered the job. The rest is history.

I am a Chef as my qualifications, experience and skill set dictates. I organise and plan menus, order and take delivery of stock within a set budget. I prepare, cook, and serve nutritious meals, taking into account residents’ personal preferences. I clean and maintain and follow all HACCAP regulations, working to a very high standard.

I find my role rewarding and satisfying, my work is regularly appreciated by both our residents and management. Sometimes challenging and relentless, I mostly work alone and occasionally there are not enough hours in the day.

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Eileen

Eileen Adams

Job Title: Senior Care Assistant

Joined: 2009

I had been previously worked as a general office administrator for a small company. When this company went under, I was left unemployed. Whilst searching for employment, I came across an advert in the local newspaper, for a care assistant at St Isan’s. I thought that I would give it a go and apply. (I was a bit fed up with office work and fancied something different).
At my interview, I was asked if I would mind, if I was offered a position in a care home for residents with mental health problems. Initially, I was a bit apprehensive, not knowing what to expect. I accepted the position regardless, thinking that I would give it a go.

I have been with the company now for twelve and a half years. I love my job and have worked my way up to senior care. I have completed my levels two, three and five QCF. I have decided to stay in my position as senior care assistant, even though there have been opportunities for me to progress further, because I love the job that I am doing.

Hafod are a good company to work for. They respect their workforce and the work that they do.

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Keith

Keith Squire

Job Title: Maintenance Person

Joined: 2022

Hello everyone! My name is Keith, and I am a maintenance operative at Gwynfa Care Home. I have been a part of this incredible team for about a year now, and I am proud to say that my experience here has been nothing short of amazing.

As a maintenance operative, I am responsible for ensuring that the care home is always in tip-top shape. From fixing leaky pipes to maintaining the garden, my job is to make sure that our residents have a comfortable and safe living environment. It's a job that requires a keen eye for detail and a passion for helping others, and I am happy to say that I have both.

Working at Gwynfa Care Home has given me the opportunity to work alongside some truly wonderful people. The staff here are dedicated, compassionate, and always willing to lend a hand. I am grateful for the sense of camaraderie that we share, and I feel proud to be a part of such a supportive team.

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Samantha

Samantha Jones

Job Title: Team leader

Joined: 2017

Hi im Sam i started at gwynfa in 2017 as a carer on nights then became senior carer on nights and now team leader on days.
Since being at Gwynfa I have completed my levels 3 and 5 in health and social care

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Frequently Asked Questions about Gwynfa Care Home

What types of Care is Gwynfa Care Home registered for?

Respite Care, Learning Disability, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Gwynfa Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Gwynfa Care Home have?

There are 17 Single Rooms.

What are the Facilities & Services at Gwynfa Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gwynfa Care Home to the centre of Cardiff?

3.7 mile(s) as the crow flies, distance by road may be significantly further.