Ty Newydd

38 Pen-y-Lan Road, Roath, Cardiff CF24 3PF
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  • Ty Newydd, Cardiff
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Care Provided by Ty Newydd

  • Primary Care Categories
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 5 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Drug Dependence (past or present)
  • Head/Brain Injury
  • Schizophrenia

Good to Know

  • Person in charge
  • Leika Jamal (Registered Manager)
  • Admission Criteria
    • Local authority or health board
    • Female only
    • Ages 18+
  • Room Information
    • Single Rooms (5)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Ty Newydd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Parking

  • Home is based on a busy residential road, parking is limited in the local area


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Ty Newydd Reviews (1)

Over all time Ty Newydd has 1 review.

Overall Experience

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Review from D M (Resident) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Ty Newydd is the worst community setting I have ever been placed in.
It often smells offensive and is dirty, and is poorly maintained with frequent requests for maintenance repairs which are neglected for months at a time.
Safeguarding procedures are not adhered to and all the current service users
are deteriorating (the service is currently under investigation).
A few staff are friendly and empathetic, but on the whole, they are lacking in either the training, the experience, or the inclination to support clients to rehabilitate, which is a real shame because the house has so much potential: spacious rooms with en-suites in a lovely location near to many local amenities.
If you would like to be treated with dignity/respect/compassion and to not be constantly judged, labelled, or denied the support you need to overcome your mental health problems, I urge you not to reside here at any cost.

Reply from Leanne Provoost, HR and Operations Coordinator at Ty Newydd

Thank you for taking the time to bring your experience to our attention, our aim is to provide the best possible care to those we support and it is something we take very seriously. We are sorry that you feel the experience did not meet your expectations.
We do not have any record of any formal complaint being made, a senior member of the management team is available to discuss this further and will be in contact in due course.
We would however like to clarify that the service is not currently under any form of investigation and maintenance plans are in place with reactive maintenance issues dealt with on an ongoing basis as they arise.


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Overview of Review Score

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Ty Newydd

What types of Care is Ty Newydd registered for?

Older Person Care, Mental Health Condition, Detention Under Mental Health Act, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ty Newydd have?

There are 5 Single Rooms.

What are the Facilities & Services at Ty Newydd?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ty Newydd to the centre of Cardiff?

1.3 mile(s) as the crow flies, distance by road may be significantly further.