Morel Court

Raisdale Road, Penarth CF64 5BN
Submit a Review
9.9 76 Reviews
  • Morel Court, Penarth
Morel Court is a thirty-six capacity Penarth facility, employing qualified carers to deliver a friendly and professional service and maintaining a living environment that is pleasing and flexible towards personal choice.

Modern and en-suite bedrooms support the privacy of residents, though a varied activities programme is itself a part of the service, with carers keen to encourage personal interests and the practice of key life skills.

Show Morel Court on the Map

Care Provided by Morel Court

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 36 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Suzanne Taplin (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Morel Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,120 – £1,294
  • (these prices are only a guideline, please contact Morel Court to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Morel Court Reviews (76)

Total of 76, showing 1-20
9.9

Morel Court has a Review Score of 9.9 (9.902) out of 10, based on 22 reviews in the last 2 years. Over all time Morel Court has 76 reviews.

Overall Experience

  • 65
  • 10
  • 1
  • 0
  • 0

Date Published

76
8
21
22
54

Review from Alison S (Niece of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very caring. They always contact me if they have any concerns about my uncle and they keep me updated with any health issues. There are always plenty of activities for all the residents to enjoy. The home is always spotless, as is my uncle's room. The garden is well-managed and easily
accessible for all of the residents.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for completing a review. I am delighted that you find our team caring and that they keep you updated. It is also lovely to read that you see we have plenty of activities for all the residents to enjoy and, that the home is spotless and the garden well-managed. I will share your review with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L S (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Morel Court is a well-run home, all areas are nice and comfortable for residents and visitors. Staff are very kind and attentive to all care and needs of the residents and we get prompt notification of any healthcare concerns.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for completing a review. I am delighted that you find our home well-run and all areas nice and comfortable. Also that you find our staff are very kind and attentive. This will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David R (Son of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the care and commitment of all the staff at Morel Court! My father is being so well looked after and cared for. It's been a huge relief to me and the family to have found such a caring environment for him knowing that all his needs are met.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your positive review. We are delighted that you find us caring and look after your father well. Your kind words will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P S (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Morel Court staff provided exceptional care when my mother had a stroke.
They called us promptly, had a welcome ready for us at the door as we arrived, and cared for us as a family in the most thoughtful and compassionate way.
My mother was made comfortable in a professional way, with all the equipment
necessary, and many staff popped in to see her, which was very comforting, both for her and for us.
Cups of tea were readily provided, but privacy as well when we needed it.
Mum survived, and we owe it to the gentle care and encouragement of the staff that she is now walking again and largely back to her old self.
Many thanks to all.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your lovely review. We are delighted that we were able to give you comfort at a difficult time. I will share this with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G W (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Morel Court for just over one year. During that time she has become involved in many of the activities, received an excellent standard of care and has been treated with the utmost respect and affection. As a family, we have been delighted with the team at Morel Court,
their communication to us concerning all matters and their ability to respond quickly to any ill-health concerns getting medical input rapidly. My mother experienced iII-health recently which saw a decline in her cognition and mobility, the team has shown patience and encouragement that has seen my mother recover better than we could have imagined. Thank you everyone.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your kind words. It is always pleasing to read that the team are doing such a great job. I will share this with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is so happy and feels so safe at Morel Court, all staff members treat her with dignity and respect and promote and support her independence as far as possible. They always have time to attend to all her needs and are very quick to respond to any questions and queries I may have. Communication
with relatives is excellent and they provide lots of activities and outings and care for my mom holistically, respecting her religious and cultural needs. I would definitely recommend Morel Court to anyone who is considering a care home for their loved one. Thank you for all the care and attention you give.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your positive review. It is lovely to read that you find we treat our residents with dignity and respect, and that you would be very happy to recommend us. I will share your kind words with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V B (Daughter-in-law of Resident) published on 22 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Morel Court provides an outstanding level of care and compassion to its residents. They also provide support to the families of residents. They keep in regular contact with families liaise with outside agencies and feedback to families.
Both the food and the range of activities they provide are outstanding.
With heartfelt thanks to the whole team at MHA Morel Court.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your very positive review of us. We are very grateful that you feel we give outstanding care and compassion and, support to the families of our residents. Communication is key to giving good care so we are delighted you feel we keep in regular contact. We are also pleased you find the food and the range of activities outstanding. Thank you so much.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N L (Daughter of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum lived at Morel Court for 2 years until she died at the beginning of August. My sister and I were extremely happy with the kindness, care provided by all the staff, including kitchen, cleaners, laundry, gardeners but especially the care staff and managers, who showed great compassion and responded
extremely well to mum's personal care needs. Mum's health and dementia deteriorated over her last couple of weeks and staff were exceptionally compassionate to her and our needs. We can't thank them enough for being with her when she died.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your review, especially at this difficult time. I am pleased you were happy with our staff and found them kind and caring. I am also glad that we were able to be with you when you most needed us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M T (Son of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Morel Court is very well run. Everyone is taken care of for the residents including hairdressers and podiatrists brought to them. There is a varied choice of food always and as my mother is a vegetarian (the only one) they make a special menu for her. They have two church services a week in the home
which my mother enjoys and a wide range of activities and entertainment to suit all people. It has recently been upgraded to a high standard throughout. The staff are all exceptionally good and helpful. Nothing is too much trouble. Also the location is a real bonus with run and pier within walking distance!

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your positive review. I am delighted that you find everyone is taken care of and that the choice of food is always varied. I am also glad that your mother enjoys our services. I will share your review with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Friend of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit Morel Court regularly and the staff are always helpful and incredibly pleasant. The home itself is beautifully clean, and there is a great relaxed atmosphere, both for the residents and visitors. The staff work very hard to make the residents at home, and there seems to be plenty of activities
and entertainment to hand.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your kind words about our home. It is always good to know that visitors find our team helpful and pleasant, and that you appreciate the hard work our team do.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H K (Relative of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Morel Court are always extremely helpful. They treat everyone in the home with the utmost care and nothing is too much trouble for them. It is a lovely, caring home and they always ensure activities are going on on a daily basis. The place is extremely clean and has recently been upgraded
to a high standard. It is a superb home and very welcoming.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your review. It is lovely to see that you find our team extremely helpful and that they treat everyone with the utmost care and that nothing is too much trouble. I will share your review with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A P (Son of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and friendly service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Friend of Resident) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Morel Court is a very friendly home with helpful, pleasant staff. We're always made welcome. Our friend, who is a resident here, is incredibly happy.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your kind comments. I am glad you always feel welcome and that your friend is very happy. I will share your feedback with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandy C (Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been at Morel Court for a while now and I am really happy here. The carers are lovely, very kind and caring. The activities are really good, we are always doing something. Never a dull moment. I enjoy the food here especially my porridge every morning. My daughters have meals with me here sometimes
and they always enjoy it too.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your kind words; it is lovely to read that you are happy with everything. We will certainly share it with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah T (Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it's excellent. Everything is good. The care is exceptional.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your positive review. We do appreciate it and will share it with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ruth K (Niece of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a friendly and relaxed environment in Morel Court. This can only be achieved by efficient staff and well-manged routines. Someone is always on hand to deal with any queries I have. A special mention must go to the entertainment organiser. My aunt really looks forward to her afternoon events.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Norman W (Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy and content.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place, really happy here. Wouldn't want to be anywhere else. Moved here to be with my husband, unfortunately he passed away shortly after coming here. The staff are really good and kind and look after me well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from William D (Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall standards are excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Derek G (Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in Morel Court for two years. It is a most wonderful happy place to live. Wonderful staff and carers who are always ready to help when required.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.902)

Overview of Review Score

The Review Score of 9.9 (9.902) out of 10 for Morel Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.902 for Morel Court is calculated as follows: ( (245 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 264 Ratings = 4.902

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Morel Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Morel Court

What types of Care is Morel Court registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Morel Court provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Morel Court have?

There are 36 Single Rooms.

What are the Facilities & Services at Morel Court?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Morel Court to the centre of Penarth?

0.8 mile(s) as the crow flies, distance by road may be significantly further.