Parkside House Residential Home

1-2 Park Road, Penarth CF64 3BD
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10 65 Reviews
  • Parkside House Residential Home, Penarth
At Parkside House Care Home, staff aim to provide residents with a high standard of care that enhances their quality of life in a friendly and relaxing environment.

It respects everyone's right to choose and supports the privacy, dignity and independence of each resident.

There is a separate area for residents with a diagnosis of dementia, with its own sitting and dining area allowing the care team to focus on specific individual needs. Respite and day care services are also practised.

Parkside is a converted Victorian house, with gardens in front of the home and sitting areas on the patio in the rear, where there is also a sensory garden where residents can enjoy being outside in a safe and enclosed area.

They have a small separate building in the grounds of Parkside House with its own kitchen where residents who benefit from the support and services provided by carers, laundry and kitchen staff can also enjoy a level of independence while benefiting from living in in a secure environment.

Parkside House is a very short distance from the Penarth seafront and pier and in easy walking distance from the town centre with its many cafes, restaurants and shops.

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Care Provided by Parkside House Residential Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 38 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Llangoedmor Properties Ltd
  • Person in charge
  • Alison Aplin (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Under normal circumstances residents are welcome to receive their family and friends for visits at any time. However COVID-19 has meant that the visiting policy is constantly under review. There is now a purpose built Visitors cabin available for visitors to come and visit their loved ones in a safe and secure environment. Visits need to be made by appointment.


Parkside House Residential Home Reviews (65)

Total of 65, showing 1-20
10

Parkside House Residential Home has a Review Score of 10 (9.994) out of 10, based on 13 reviews in the last 2 years. Over all time Parkside House Residential Home has 65 reviews.

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Review from N P (Son of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Parkside is a cosy residence, warm and comfortable. The staff are very friendly and caring. There are many activities arranged for the residents which Mum enjoys. Overall the residence is very good and I would recommend it to others.

Reply from Alison Aplin, Manager at Parkside House Residential Home

We have a great team at Parkside. We welcome all our visitors with a smile. Thank you for your kind review.


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Review from M R (Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident of this place and can recommend it to like-minded people.
The food is very good and plenty of it. The staff are very kind to all residents.
Outstanding management, helpful with our every need.

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Review from Alison B (Daughter of Resident) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at Parkside since April 2021. We are so pleased that she was able to get a place there as she is so happy and settled. The staff and care provided are excellent. The atmosphere is always welcoming and relaxed. It is always immaculately clean and fresh smelling. We would highly recommend
Parkside.

Reply from Alison Aplin, Manager at Parkside House Residential Home

Thank you so much for your review and kind words. We really appreciate you taking the time to do this review.


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Review from Veronica T (Resident) assisted by family/friend published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm a resident and have been for the past 5 years. I've been accommodated when a different room has become available, I've has first choice. I like joining in with activities, particularly the quizzes and outings (weather permitting). It's the small touches the staff do for me that makes my time here
agreeable.

Reply from Alison Aplin, Manager at Parkside House Residential Home

Thank you so much, for your kind words. Lovely to hear from someone who lives here!


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Review from A A (Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident at Parkside. It was the best decision I made and I am very here. I enjoy the activities, especially exercises and singing. The staff are all very helpful and kind. We have entertainment every week, which is very enjoyable. When the weather is nice, we can spend time doing things in the
garden including planting.

Reply from Alison Aplin, Manager at Parkside House Residential Home

Thank you for your kind review. We really appreciate you making the effort to review the home.


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Review from Eleanor R (Granddaughter of Resident) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Parkside House is a wonderful care home. The staff are kind and caring and have provided incredibly high standards of care for my granddad. The environment is warm, welcoming, homely and there are fantastic opportunities for activities or quiet time as it suits the person. Communication is excellent.
The care my granddad has received has helped him really thrive and enjoy a great quality of life, with the support he needs.

Reply from Alison Aplin, Manager at Parkside House Residential Home

Thanks so much for such a lovely review. It gives all of us such a boost! Nice to have such a positive review.


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Review from M J (Wife of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although it's only been a short time since my husband became a resident at Parkside, I believe it's a lovely place for him to live. It has a homely feel and atmosphere. The staff and management are kind and caring. The activities programme is really good and the lady who runs it is excellent at what
she does.

Reply from Alison Aplin, Manager at Parkside House Residential Home

Thank you for your kind review. The team really appreciate it.


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Review from C W (Daughter of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been living at Parkside House for over 6 1/2 years. The care, support, and love she has received there has been outstanding. All the staff are very pleasant and kind. My Mum is always happy and she tells me 'It's like a hotel here' when I visit her.
All the staff are amazing (too many
to name). A big thank you from all of my family. This residential home I would highly recommend to anyone considering having loved ones looked after and taken care of. My thanks to the manager.

Reply from Alison Aplin, Manager at Parkside House Residential Home

Thank you so much for such a lovely review. We strive to do our best and make sure all residents are well cared for. We have a duty of care to ensure this happens. Thank you.


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Review from B W (Husband of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The basics of my decision to place my wife at Parkside House were largely based on the ambience of the home but also the welcoming and caring attitude of the staff I met. My wife was looked after excellently on a day-to-day basis. She was always clean, neatly dressed, and well-fed. We were kept fully
informed of any issues that arose and I always felt we as a family and Parkside were formerly in dealing with and resolving problems with my wife's well-being taking preference over any other matters.
As a family we are always made to feel very welcome and the staff could never do enough for us to let our minds at ease. I have no reservations whatsoever in recommending Parkside as a very well-managed caring and homely environment for prospective residents.

Reply from Alison Aplin, Manager at Parkside House Residential Home

Thank you for your review. Your kind words are much appreciated. People can read these reviews from families and am sure it is reassuring to others when considering care homes.


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Review from A D (Daughter of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a first-class home. The staff and management are excellent, and understanding, and treat residents with dignity, privacy, and respect. The staff listens and acts on what you have to say. The home always smells fresh and clean, the food is always tasty, presented well with plenty of choice. The
activities are great and provided 6 days a week. As a family, we are delighted with the services Mum has received. The communication is always clear and concise. A friendly and welcoming home.

Reply from Alison Aplin, Manager at Parkside House Residential Home

Thank you so much for your lovely review. We really appreciate your kind words. Thank you from all the staff at Parkside.


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Review from C C (Son of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father has been in the home for over 12 months and has just passed away. In that time he was treated with great care and compassion.
In a short period of time, he settled in well. Always had a smile and interacted with staff and all residents.
All the staff in the home are really dedicated to the
care of the residents.

Reply from Alison Aplin, Manager at Parkside House Residential Home

Thank you so much for taking the time to review us at Parkside. We really appreciate it. Manager and Staff.


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Review from Carol-Anne H (Daughter of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing experience, wonderful care and support. The staff are first class, and Mum is treated with respect and dignity. The cleanliness is perfect. Mum's clothes are kept well laundered. Food and drink with plenty of choice and lots of activities. Very safe and secure. Thank you.

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Review from Corrin B (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum is receiving such wonderful care at Parkside House.
The staff are compassionate and professional and generally do an amazing job.
Mum is immaculate both in herself and in her clothing. The premises are always clean and tidy, and Mum's room is lovely.
Good selection of food at meal times.
Great activities for the residents. A well-run care home.

Reply from Alison Aplin, Manager at Parkside House Residential Home

Thank you for your kind words; your feedback is much appreciated.


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Review from Shan E (Daughter of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is well cared for and, even though she has significant issues, she feels at home. She is treated well by all the staff, enjoys her food and has built positive relationships. Parkside has recognised and accommodated Mum's needs. They have adapted and built strategies that enhance her stay. I feel
that I am very welcomed by all staff. I feel they care for Mum and she is safely looked after. Also, the home is very clean.

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Review from D W (Resident) published on 2 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home. Glad I came here. All the staff are amazing.

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Review from S H (Resident) published on 18 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Parkside House for security and company. I chose this home as it had good reviews. My family are able to visit regularly. The staff are kind and supportive and go out of their way to go the extra mile.

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Review from J J (Friend of Resident) published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home with amazing staff. I have always been made to feel welcome. My friend loves the home and says the staff are lovely and always go the extra mile.
Due to Covid visits are in the garden. A beautiful garden with sensory gardens and mature grounds. Well done to the management and staff
at this difficult time.

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Review from Barbara G (Daughter of Resident) published on 12 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been residing at Parkside House for a couple of years and is suffering with Alzheimer's. She is now almost 99 years of age and is well looked after by the friendly and caring staff. She is content and enjoys the activities as far as she is able. I am grateful for the support Parkside House
has provided through a very difficult period.

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Review from Sally C (Daughter of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has only recently been admitted to Parkside House care home but he seems very happy and settled. The staff have all been lovely and management have been very helpful. The food and overall facility appear very good.

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Review from W R (Daughter of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum really enjoyed her stay at Parkside House. There was always plenty for her to do with activities like Bingo, carpet bowls, sing-a-longs, etc. It was lovely to see her making friends and chatting to the staff and other residents. The staff are very caring and nothing was too much trouble.

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Current Review Score: 10.0 (9.994)

Overview of Review Score

The Review Score of 10 (9.994) out of 10 for Parkside House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.994 for Parkside House Residential Home is calculated as follows: ( (155 Excellents x 5) + (1 Goods x 4) ) ÷ 156 Ratings = 4.994

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Parkside House Residential Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Frequently Asked Questions about Parkside House Residential Home

What types of Care is Parkside House Residential Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Parkside House Residential Home provide?

Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Parkside House Residential Home have?

There are 32 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Parkside House Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Parkside House Residential Home to the centre of Penarth?

0.4 mile(s) as the crow flies, distance by road may be significantly further.