Parkside House Residential Home

1-2 Park Road, Penarth CF64 3BD
Submit a Review
Top 20 carehome certificate
10 65 Reviews
  • Parkside House Residential Home, Penarth
At Parkside House Care Home, staff aim to provide residents with a high standard of care that enhances their quality of life in a friendly and relaxing environment.

It respects everyone's right to choose and supports the privacy, dignity and independence of each resident.

There is a separate area for residents with a diagnosis of dementia, with its own sitting and dining area allowing the care team to focus on specific individual needs. Respite and day care services are also practised.

Parkside is a converted Victorian house, with gardens in front of the home and sitting areas on the patio in the rear, where there is also a sensory garden where residents can enjoy being outside in a safe and enclosed area.

They have a small separate building in the grounds of Parkside House with its own kitchen where residents who benefit from the support and services provided by carers, laundry and kitchen staff can also enjoy a level of independence while benefiting from living in in a secure environment.

Parkside House is a very short distance from the Penarth seafront and pier and in easy walking distance from the town centre with its many cafes, restaurants and shops.

Show Parkside House Residential Home on the Map

Care Provided by Parkside House Residential Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 38 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Llangoedmor Properties Ltd
  • Person in charge
  • Alison Aplin (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Under normal circumstances residents are welcome to receive their family and friends for visits at any time. However COVID-19 has meant that the visiting policy is constantly under review. There is now a purpose built Visitors cabin available for visitors to come and visit their loved ones in a safe and secure environment. Visits need to be made by appointment.


Parkside House Residential Home Reviews (65)

Total of 65, showing 41-60
10

Parkside House Residential Home has a Review Score of 10 (9.994) out of 10, based on 13 reviews in the last 2 years. Over all time Parkside House Residential Home has 65 reviews.

Overall Experience

  • 52
  • 13
  • 0
  • 0
  • 0

Date Published

65
11
11
13
52

Review from Dene R (Son of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb care given by all staff members to my Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet B (Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident of Parkside. I would like to say that I am very happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rebecca B (Granddaughter of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Felt welcomed at any time as a visitor. Questioned staff when required, always willing to help and support. Was hard for family to put nan into home as she had lived with my mum for last 7 years but it was getting way too much. Staff were as supportive of family as they were on a daily basis with nan.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael D (Husband of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found all staff very friendly and informative. Facilities are good, food is very good.
I am happy that my wife is being well cared for and we couldn't have picked a better home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ronald M (Son of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think in today's society, people are quick to criticise but not praise. My mum has been at Parkside for 17 months, and during that time, she has been cared for and loved more than I could have ever expected. They all are wonderful staff. The food is good and the management are brilliant!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kristin L (Daughter of Resident) published on 17 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Parkside since October 2014. Throughout her stay, she has been shown compassion, consideration and patience. Members of staff are always cheerful, kind and make every effort to accommodate her particular needs and preserve her dignity. I cannot imagine a more friendly,
homely place for her to be and I have no hesitation in commending Parkside to anyone seeking care for a loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David B (Son-in-law of Resident) published on 13 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From day 1 (12 months ago) my wife and I have been impressed with the care and consideration demonstrated by all members of staff towards residents and visitors alike. We have been contacted immediately when health issues have arisen and updated with progress to resolution. We and the rest of the family
are able to carry on with our lives knowing that a very high standard of care is being given and that we do not have to worry about health and welfare issues.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Debra B (Daughter of Resident) published on 8 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very well looked after by the staff. They gave me regular feedback on mums health and contacted me with any incident or health problem that occurred.
The staff were very friendly, like family. They offer a great service for people in need. I highly recommend the facility.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Daughter of Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 87 year old mum went into Parkside House in June 2016, following a stay in hospital. She was starting to find it very difficult living at her home, even though she was having help from myself daily.
Since moving into her new home, she seems really happy and contented. The staff and management are
lovely to her and we know, when we cannot be with her, she is being looked after really well and we do not have to worry luke we did before.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nigel W (Son of Resident) published on 27 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Parkside House is set in a lovely location close to the beach and pier and is a large Victorian House which is kept spotlessly clean and warm. Staff are friendly and always on hand to give advice and help. Residents are secure and have access to the usual facilities such as hairdressers and chiropodists.
I
am kept well informed on my mother's progress and any if problems arise I am informed.
I am glad my mother is in such a caring environment and would recommend Parkside House to anybody looking for a Residential Home

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah H (Daughter-in-law of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the management and staff highly enough for the love and care that has been shown to mum-in-law during her stay at the home. Every effort has been made to accommodate her needs which have become more difficult over recent months. Unfortunately, mum-in-law now has to move on to a nursing
home and I am devasted. Mum-in-law has been happier here than I have ever seen her. This is a very sad time for me and for her. This is a wonderful resident home and mum-in-law and will miss it greatly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pam T (Daughter of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is quite confused but we have seen nothing but respectful treatment. The atmosphere in the home is of friendly efficiency. Mum has only been in the home six weeks but we are hoping she will settle and become more secure.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dave (Son of Resident) published on 9 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a family member who is a resident of this care home and I am very satisfied with the care they receive. The staff are very friendly and welcoming to both the residents and their family members.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sally B (Relative of Resident) published on 9 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Parkside House is an extremely efficient and friendly care home. The whole house is tastefully decorated and comfortable. The staff are kind, well organised and efficient. I would certainly recommend the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Edward H (Brother-in-law of Resident) published on 6 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit our sister in law on a fairly frequent basis. Our experience has been a very professional, very caring and compassionate care home, that treats its residents with the utmost of respect and dignity. The staff are always pleasant and courteous and appear to enjoy the job they do and really care
about the residents. Nothing seems to be too much trouble. As visitors, we are always made very welcome and always offered a cup of tea and biscuits. The ambience of Parkside House Care Home is brilliant and serene.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan H (Daughter of Resident) published on 5 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After suffering a stroke we tried caring for Mum at home, but the severe anxiety she suffered as a result of the stroke made this impossible and extremely stressful for both Mum and my family, and therefore after an agonising discussion with Mum the difficult decision was made to put Mum into a home.


I

need not have worried - the staff at Parkside Care Home have been wonderful, Mum grows better and more independent all the time - from little things like patience and caring, to coming up with ideas like a whiteboard in her room for me to note down when I'm coming back (and therefore stop her getting anxious about me) the staff and managers have helped not only Mum but also myself - in once again being able to spend quality time with each other.


I have no hesitation in recommending Parkside Care Home (and have already done so). Parkside and all the staff have helped Mum get back to enjoying life again - and therefore making me happy that the decision we made was the right one


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C S (Niece of Resident) published on 5 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My auntie seems to be very well cared for at Parkside. Her personal appearance is important to the staff. They help her do her hair especially when she's planning on going out for the afternoon. As a visitor, staff seem very welcoming and nothing is too much trouble. My aunt is able to offer us a drink
as if we were visiting her at home. She usually enjoys the food provided and seems happy and cheerful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Owen W (Son of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find all of the staff at Parkside House Care Home to be very professional and helpful. They've made the transition of my father living with me to now being at the home a seamless one. Dad is now calm with no agitation. The home is always clean and tidy and most important for me is that it feels like
home and not an institution.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen H (Son of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since we have managed to secure my mother a position at Parkside House Care Home we have witnessed a massive improvement in her appearance and demeanour she is happier, cleaner and her health seems to have got better, the dementia symptoms have greatly improved and she is less confused. Her overall
appearance and manner are much better a credit to the care and involvement of the team at Parkside.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Simon R (Son of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A rambling Victorian building set in lovely grounds. What makes this place tick is the genuine love, care and consideration from all of the staff. I could make some minor criticisms but they are very minor when placed in context against the above comment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.994)

Overview of Review Score

The Review Score of 10 (9.994) out of 10 for Parkside House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.994 for Parkside House Residential Home is calculated as follows: ( (155 Excellents x 5) + (1 Goods x 4) ) ÷ 156 Ratings = 4.994

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Parkside House Residential Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet