Parkside House Residential Home

1-2 Park Road, Penarth CF64 3BD
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Top 20 carehome certificate
10 65 Reviews
  • Parkside House Residential Home, Penarth
At Parkside House Care Home, staff aim to provide residents with a high standard of care that enhances their quality of life in a friendly and relaxing environment.

It respects everyone's right to choose and supports the privacy, dignity and independence of each resident.

There is a separate area for residents with a diagnosis of dementia, with its own sitting and dining area allowing the care team to focus on specific individual needs. Respite and day care services are also practised.

Parkside is a converted Victorian house, with gardens in front of the home and sitting areas on the patio in the rear, where there is also a sensory garden where residents can enjoy being outside in a safe and enclosed area.

They have a small separate building in the grounds of Parkside House with its own kitchen where residents who benefit from the support and services provided by carers, laundry and kitchen staff can also enjoy a level of independence while benefiting from living in in a secure environment.

Parkside House is a very short distance from the Penarth seafront and pier and in easy walking distance from the town centre with its many cafes, restaurants and shops.

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Care Provided by Parkside House Residential Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 38 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Llangoedmor Properties Ltd
  • Person in charge
  • Alison Aplin (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Under normal circumstances residents are welcome to receive their family and friends for visits at any time. However COVID-19 has meant that the visiting policy is constantly under review. There is now a purpose built Visitors cabin available for visitors to come and visit their loved ones in a safe and secure environment. Visits need to be made by appointment.


Parkside House Residential Home Reviews (65)

Total of 65, showing 61-65
10

Parkside House Residential Home has a Review Score of 10 (9.994) out of 10, based on 13 reviews in the last 2 years. Over all time Parkside House Residential Home has 65 reviews.

Overall Experience

  • 52
  • 13
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52

Review from Brenda P (Niece of Resident) published on 30 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was at this residential home for approximately six years until falling ill and needing nursing. We were disappointed that she had to move she was very happy and well cared for. The staff add the personal touch to what is a very successful residential home. The icing on the cake was even though
she had left Parkside, when she died (recently) two of the senior staff attended the funeral, we appreciated that.

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Review from Myra R (Friend of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was quite impressed with the care and attention my friend had when she resided in Parkside the carers were always helpful. I have visited several nursing homes and I really liked Parkside the best.

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Review from John A (Son of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always polite attentive and caring staff, friendly and sympathetic manner at all times.

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Review from Jen (Daughter of Resident) published on 10 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care that my mother has had for several years at Parkside House. The staff do a wonderful job coping with residents, many of whom are very challenging. They are patient and kind at all times, they are a great example of outstanding care.

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Review from Roger K (Brother of Resident) published on 26 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my visits to my sister, I found the staff to be friendly and caring. The residents including my sister appear happy and well looked after, and there are plenty of activities. They are given the menu (verbally) for the following day and a hairdresser comes in once a week to do the ladies hair. I quite
enjoy my visit as there is a welcoming atmosphere.

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Current Review Score: 10.0 (9.994)

Overview of Review Score

The Review Score of 10 (9.994) out of 10 for Parkside House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.994 for Parkside House Residential Home is calculated as follows: ( (155 Excellents x 5) + (1 Goods x 4) ) ÷ 156 Ratings = 4.994

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Parkside House Residential Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (2)

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