What types of Care is Hawthorn Court registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hawthorn Court provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at Hawthorn Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hawthorn Court to the centre of Swansea?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Hawthorn Court care home, 12 Bayswater Road, Sketty, Swansea SA2 9HA

Review from James C (Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience

I thoroughly enjoy being at hawthorn court, The staff are lovely. My goal when coming to Hawthorn Court was to gain confidence in my mobility, which the staff have been amazing. I feel much more confidence. The food is nice. Had a lovely pork meal on Sunday.

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Review from H H (Daughter of Resident) published on 23 February 2024
Submitted via Website • Report

Overall Experience

My mother has been a resident here for 18 months and the team are fantastic. After a few initial concerns that were rectified quickly, we are very happy with the level of care that my mother is receiving.
The manager particularly goes above and beyond in all areas and is one of the most caring and

empathetic people I've ever met. We have total peace of mind that my mother is being cared for and, just as importantly, respected, by all of the team at Hawthorn Court.
The home is flexible on visiting, and during inevitable outbreaks of Covid the safeguarding that's in place installs confidence that the welfare of the residents is of the utmost importance.
Whether it's on the phone or when visiting, there is always someone on hand to speak to or ask questions.

Reply from Bethan Evans, CEO at Hawthorn Court

Thank you so much for taking the time to review Hawthorn Court. As your review indicates, things don't always go as we would hope, but we will always try to make any improvements quickly and safely. We always strive to do our very best for our residents and your kind words will be very much appreciated by the manager and her team.

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Review from Rachel J (Daughter of Resident) published on 23 February 2024
Submitted via Website • Report

Overall Experience

We are very happy with the care my Dad receives at Hawthorn Court, he’s been residing there for 12 months now due to Alzheimer’s.
It’s a small care home so it feels homely and intimate. My dad is very well looked after by all the staff there. They are vigilant when my dad is poorly and keep us informed

if there are any concerns. We feel confident he is safe and we are welcome at any time there to see my dad.

Reply from Bethan Evans, CEO at Hawthorn Court

Thank you so much for taking the time to write this review - and for your kind words. It is our pleasure to support Dad and I am pleased to see that you are welcomed when you visit the Home. I will share your review with the Manager and her team as they will be delighted to hear this.

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Review from A B (Son-in-law of Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience

Wanted to thank you for looking after my wife’s mother.
She passed away on the 4th of September this year and could not have received better care during her stay there.
The staff could not have been more helpful and caring to both my mother-in-law and our family.
All the staff were great but one

member of staff, in particular, guided us through this most difficult time and we shall be forever grateful.

Reply from Bethan Evans, Managing Director at Hawthorn Court

Thank you so much for your lovely review and your kind words; which is much appreciated. It was our pleasure to be able to support this lady and yourselves as family members, at this very difficult time. We will share this feedback with our staff, as we thank them on your behalf.

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Review from A P (Daughter of Resident) published on 21 February 2022
Submitted via Website • Report

Overall Experience

From the first meeting with the Manager, she listened and understood our father’s needs and empathised. The family felt they could ask anything and she gave us so much of her time. There was flexibility on the selection of a room. We received advice on setting up the room and excellent service from

the maintenance man. He was so willing and helpful. The staff welcomed our father and all his children. He was well cared for and the staff were sensitive to his privacy and independence. He enjoyed all the meals and was allowed to choose his seat both in the Dining Room and the Lounge. Excellent communication was maintained with the family, especially with the challenges of Covid. The family were pleased with how quickly our father settled. There was flexibility on visits and we were made to feel comfortable with him. When our father’s health deteriorated, the staff gave their all, managing his care; taking advice from doctors and paramedics; constantly keeping the family informed.

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Review from C W (Daughter of Resident) published on 22 October 2020
Submitted via Postal Card • Report

Overall Experience

My Mum has been resident at Hawthorn Court since December 2019. She has settled in really well and has been looked after by the staff. They are all very caring and friendly and great with the residents and their families. Mum loves the home-cooked food and the home is spotlessly clean. Would definitely

recommend.

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Review from B S (Wife of Resident) published on 20 October 2020
Submitted via Postal Card • Report

Overall Experience

I have nothing but praise for the management and staff and feel they have looked after my husband extremely well.

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Review from S D (Daughter of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience

I am pleased with the care given to my mum. She has gained weight since being here and looks well. There are activities and outings which my mother enjoys in the moment. I would definitely recommend the home to other people in the same circumstances and I have.

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Review from G I (Son of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience

My mother is very pleased with the level of care she received. I find the staff very approachable and friendly. They are very professional and dedicated. My Mother wanders around at night and she is checked regularly through the night to check on her safety.

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Review from E D (Daughter of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience

Very caring staff. They took great interest in Mum and were very kind and considerate. The manager stayed with Mum for several hours after she should have finished work to make Mum feel settled. I cannot praise the staff at Hawthorn Court enough. Excellent food, home cooked and healthy and freshly baked

cakes available regularly.

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Review from J O (Daughter of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience

After a time to settle in, I feel my mother is doing well. The staff are lovely and I am always satisfied with her care when I leave.

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Review from R D (Grandson of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience

You can't fault the place, especially the staff. It's incredibly friendly and welcoming and every resident is well looked after. I wouldn't want anything but the best care for my nan and that's what she receives here. All of the carers are very engaging and it always seems like a happy place.

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Review from Philip S (Son of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience

Very welcoming. My father was made to feel at ease and is settling in well. Food and cleanliness are excellent. I would recommend Hawthorn Court to anyone.

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Review from A D (Daughter of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience

Friendly, helpful and always willing to engage with us and mam.
Residents are always clean, happy and engaging.
Very homely and are always looking to make our and mam's transition as easy as possible.

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Review from Antony O (Son of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience

Staff are very helpful to my mother's daily needs and try to make her feel very welcome. I find they try to keep the relative informed and within the loop to make my mother's stay as comfortable as possible.

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Review from M D (Son of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience

All the staff here are very nice and very helpful.

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Review from Rob D (Son of Resident) published on 7 May 2019
Submitted via Postal Card • Report

Overall Experience

It was a traumatic time for my brother and I. The manager and staff couldn't have been kinder to my mother for which we are both very grateful.
My mother has settled in and now calls Hawthorn Court home which brings us to a very happy situation to be in. The manager and staff are very kind people.

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Review from Mike D (Son of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience

Considering that my mother has only been at Hawthorn Court for just over 2 weeks she has made friends, loves the bedroom, gets on well with staff, enjoys the food.
I would have no hesitation in recommending Hawthorn Court to friends and family.

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Review from Diane A (Daughter of Resident) published on 1 April 2019
Submitted via Website • Report

Overall Experience

This is a lovely home, where the staff are all so very caring. My mother settled here very quickly and loves the staff. We are always made to feel welcome when we visit and always leave feeling content that Mum is happy, safe and receiving the best possible care.

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Review from A C (Nephew of Resident) published on 10 December 2018
Submitted via Postal Card • Report

Overall Experience

I have no concerns about my aunt as she is very well cared for and safe at Hawthorn Court. All the staff understand her needs and are marvellous with her. When I visit I am always offered refreshments for me and my aunt.

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Hawthorn Court

Care Provided by Hawthorn Court

Good to Know

Funding & Fees Guide for Hawthorn Court

Facilities

Hawthorn Court Reviews (39)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Bed Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Hawthorn Court

What types of Care is Hawthorn Court registered for?

What additional types of Care does Hawthorn Court provide?

How many Rooms does Hawthorn Court have?

What are the Facilities & Services at Hawthorn Court?

How far is Hawthorn Court to the centre of Swansea?

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