The Hollies

Caecerrig Road, Pontarddulais, Swansea SA4 8PB
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8.2 1 Review
  • The Hollies, Swansea
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Care Provided by The Hollies

  • Type of Service
  • Residential Home
  • Local Authority Owned
  • For a maximum of 22 Service Users
  • Primary Care Categories
  • Older Person Care

Good to Know

  • Person in charge
  • Helen Davies (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (22)

Facilities

8.2

The Hollies has a Review Score of 8.2 (8.227) out of 10, based on 1 reviews in the last 2 years. Over all time The Hollies has 1 review.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home.
Everything we wanted for our Mum.
Caring, thoughtful staff, great food, clean and tidy facilities. The bedrooms are very well-appointed and spacious. The common room is lovely, and the other residents are welcoming and inclusive.
Thank you so much 'Hollies'.

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Value for Money

Current Review Score: 8.2 (8.227)

Overview of Review Score

The Review Score of 8.2 (8.227) out of 10 for The Hollies is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for The Hollies is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.227 Points relating to the number of positive Reviews for The Hollies is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4. 1 Positive Reviews ÷ 4.4 = 0.227

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about The Hollies

What types of Care is The Hollies registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does The Hollies have?

There are 22 Single Rooms.

How far is The Hollies to the centre of Swansea?

7.9 mile(s) as the crow flies, distance by road may be significantly further.