The Newton Grange Residential Care Home

26 Southward Lane, Newton, Swansea SA3 4QD
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9.9 52 Reviews
  • The Newton Grange Residential Care Home, Swansea
The Newton Grange Residential Care Home is set in the delightful village of Newton and offers residents a peaceful and tranquil setting to experience the highest quality of life.

The residential home is a small and charming setting with friendly, professional and highly trained carers who are led by a dedicated management team.

Each bedroom features modern en-suite facilities and residents are encouraged to bring their own personal possessions to create a 'home-from-home' atmosphere.

The home offers several sitting areas for those who wish to relax and take in the views over Mumbles Castle and the city of Swansea.

Newton Grange has strong community links and offers residents mini-bus transport to Mumbles, Swansea city and the Gower peninsula.

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Care Provided by The Newton Grange Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 23 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Shannon Jones (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for The Newton Grange Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £848 – £1,500
    • Self-Funded Residential Dementia Care £848 – £1,500
    • RESPITE Self-Funded Residential Care £848 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,393 – £2,093
  • (these prices are only a guideline, please contact The Newton Grange Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Newton Grange Residential Care Home Reviews (52)

Total of 52, showing 21-40
9.9

The Newton Grange Residential Care Home has a Review Score of 9.9 (9.933) out of 10, based on 21 reviews in the last 2 years. Over all time The Newton Grange Residential Care Home has 52 reviews.

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Review from L L (Daughter of Resident) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had been experiencing increasing difficulties with my elderly father in his own home. He had progressive dementia, which meant we were doing everything for him. I became ill myself and was in hospital twice, so it was necessary to find a home which could look after my father (locally). He is ninety-two.
Newton Grange staff have been wonderful. All the girls are incredibly patient and kind. They go above and beyond to make my father feel settled. So grateful.

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Review from Karen D (Daughter of Resident) published on 9 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Newton Grange Care Home since February 2019. I was a little apprehensive at first as I did not want my mum to go into a home, however, I knew it was the best for her as she needed special care. Since mum has been in the home she has settled very well more so this year 2020. The only
thing I would like to see for residents are a few more activities as I feel this is lacking within the home. (Exercises mild), singing, music etc.

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Review from J C (Daughter of Resident) published on 7 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Where do I begin? The professionalism, compassion, care and love shown to my mum knew no bounds. Mum, who had been driving prior to Christmas 2019, tragically went blind. She went from a fiercely independent person, who used email and Facebook, to being hopeless, helpless with no purpose in life. Words
cannot express mine or my family's gratitude.

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Review from P J (Resident) published on 7 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

These carers and management care. You are not on your own and you can talk to a member of staff when you are in trouble and they are very quick to help. I have a beautiful bedroom and the staff allow me to paint portraits in my own space and time and painting helps me a lot, they also order me paints
online when the shops are closed. I am so glad to be here.

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Review from Helen H (Daughter of Resident) published on 6 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has lived at The Newton Grange for just over a year and has been very happy. She is well cared for and the staff are lovely.
As she is physically active, it would be nice if they could do a few more trips out and a few more activities inside, but other than that, we cannot fault the home and
care she receives.

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Review from Frances D (Sister of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely friendly, and nothing is too much trouble, and I feel great care is taken to look after my Brother. The only disappointment is that not more has been done to make the garden more colourful and accessible for the residents to access, as I was told it was on the list of things
to be done.

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Review from Steven (Son of Resident) published on 29 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum seems genuinely happy at the care home, although unfortunately due to her condition doesn't remember a great deal from day to day. Since the lockdown, I have been disappointed with a few aspects. Visiting was permitted in August, this was under a very flimsy gazebo, which was very wet and cold
in poor weather and no signs on cleaning the furniture before or after the visit. The gazebo has since been taken down and not replaced by anything permanent even though this was promised. There has been a lack of stimulation for the residents, which is very evident when visiting my mum, she is very unsteady on her feet when being brought out to see us, a sign that she is spending a lot on time sat down. There also has been a lack of communication, often different information provided to different family members.

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Review from Sue J (Daughter of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sisters and I were struck by the lovely atmosphere when we visited The Newton Grange Residential Care Home, while we were trying to find a suitable home for dad. Dad has Altzheimers and Dementia. It is wonderful to see how calm and settled dad is. My feeling is that this is all down to the care and
compassion of the staff, who treat all the residents with warmth and care. I cannot praise them highly enough.

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Review from Deborah B (Daughter of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has a very homely atmosphere and is very comfortable. Staff are always welcoming and friendly. There has recently been great entertainment. Very good home.

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Review from Valerie A (Daughter of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jolly afternoon with the lady with the guitar. People enjoyed singing.

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Review from Sharon M (Daughter of Resident) published on 8 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed two years in Newton Grange which the staff were fantastic and now she moved down to Brynfield Manor, both of which all the staff show all the love and care that anyone could ever wish for their parent.
I recommend both homes to all. All the love and care couldn't ask for better. Even
the DIY man is super and always willing to help.

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Review from M S (Resident) assisted by family/friend published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived at Newton Grange for 2 years and find the care excellent. The food is excellent. The staff here are first class.

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Review from Sarnia W (Daughter of Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Newton Grange for over a year and has received excellent care throughout. All the carers are wonderful with him and myself and my family are very happy with the care he is receiving. My father is very happy living at Newton Grange and I cannot recommend it enough.

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Review from Mary W (Sister-in-law of Resident) published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visitors always made to feel welcome, comfortable and cups of tea/coffee. If our relative needs help or support this is always, readily given. Meals are well balanced and personal needs catered for. Residents are treated with dignity and with humour. Topical events are celebrated i.e., rugby in March,
the Royal Wedding and other such occasions. Also regular sing alongs, church services, entertainers etc.

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Review from M G (Daughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are all very pleased with the care that dad receives at The Newton Grange Residential Care Home. The staff are all attentive and caring. Dad is very well looked after. He is always well turned out. The food is exceptional and plentiful. We are confident that dad is looked after extremely well and
treated with dignity.
It's a very homely environment. We are all very grateful that we were able to get him a place in The Newton Grange Residential Care Home.

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Review from Rosemary O (Friend of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend on many occasions and have always found her to be happy with her care. The attention of the carers has always been excellent. Nothing is too much bother.

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Review from Alan S (Son of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Newton Grange provides an outstanding level of care. Staff are attentive, professional and very friendly. They provide a first class service in a peaceful setting. I would thoroughly recommend the care provided by staff at Newton Grange.

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Review from Glyn S (Friend of Resident) published on 8 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner and I have been visiting a very close friend who is a resident of Newton Grange every week for the past ten months.
She is very frail, both physically and mentally, and in need of a great deal of assistance.
We have been very impressed by the care and support given her by all members of
staff.
They have treated her lovingly and with dignity, and as a result, she is happy and contented at Newton Grange.
The concern shown by staff and management was very apparent last summer when our friend's husband passed away.
Though she was in a wheelchair a senior carer accompanied her to the funeral and stayed with her throughout the day.

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Review from Andrew F (Son of Resident) published on 20 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who is disabled and suffers with moderate Alzheimer's, was very reluctant to leave home and live at Newton Grange. Within a very short time, however, she became very comfortable and contented and now refers to Newton Grange as "home".


She has always been provided with highly personal

and deeply compassionate care, which she loves and has formed close friendships with fellow residents and members of staff.


At this stage in her life, Newton Grange is absolutely the best place for my mother and this frees me from the burden of worrying about her happiness and safety. The small size of the home is a huge advantage as residents and staff know one another very well. The staff are, without exception, superb and they treat my mother with great fondness and dignity at all times.


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Review from Raymond B (Nephew of Resident) published on 16 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Newton Grange (near Mumbles, Swansea) is a very well-run care home, which has developed a happy and contented atmosphere. The manager and carers are genuine and sympathetic in the way they relate to and look after the residents. My aunt has become settled and very happy in the home, and it has become
a pleasant duty to visit her regularly. I have Power of Attorney for her money and health and I am very satisfied with what she receives there.

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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for The Newton Grange Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.933 for The Newton Grange Residential Care Home is calculated as follows: ( (237 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 252 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Newton Grange Residential Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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