Cwrt-Clwydi-Gwyn Care Home

New Road, Skewen, Neath SA10 6YA
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10 61 Reviews
  • Cwrt-Clwydi-Gwyn Care Home, Neath
Located in the peaceful village of Skewen in Neath, South Wales, Cwrt-Clwydi-Gwyn is a welcoming care home offering high quality, personalised residential and residential dementia care for older people.

The inviting home has a pub, hair salon, nail bar and beautiful garden, which is looked after by some of the residents living at Cwrt-Clwydi-Gwyn. The care team works hard to ensure there is always something to look forward to, whether it be engaging with the planned activities and events or enjoying the slower pace of life, they get to know residents so they can support a lifestyle that suits them.

Cwrt-Clwydi-Gwyn also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or visiting family and friends. On those sunny summer days, the peaceful courtyard garden is the ideal spot for some alfresco dining.

To maintain connections with the local community, residents are also encouraged to take an active role in Skewen life, whether it be through building relationships with community groups and schools or taking trips out in the local area.

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Care Provided by Cwrt-Clwydi-Gwyn Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lisa Llewellyn (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Facilities

  • Bar/Café
  • Gardens
  • Own Furniture if required
  • Residents Internet Access

Cwrt-Clwydi-Gwyn Care Home Reviews (61)

Total of 61, showing 1-20
10

Cwrt-Clwydi-Gwyn Care Home has a Review Score of 10 (9.958) out of 10, based on 10 reviews in the last 2 years. Over all time Cwrt-Clwydi-Gwyn Care Home has 61 reviews.

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Review from J D (Partner of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have made my partner very welcome and helped her to settle into the home and nothing is to much trouble in helping her they go out of their way to make sure that she is happy

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Review from Linda T (Friend of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend moved in 11th November 2024.
I can't thank the manager and all the staff for what they do. It has been a trying time since my friend moved in but everyone has been amazing, food is great, I have had some myself. Homely feel throughout the home. Staff are always checking on my friend and
also checking that I am ok too. They all get me involved in everything that is going on, we have been doing the decorations on the trees for Christmas.
I feel he is being well looked after and I am very happy he is here, and me too.

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Review from Maureen J (Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the 2nd September 2024, after a fall at my home on the weekend, medical and social assistance provided. I had rung Cwrt-Clwydi-Gwyn Care Home querying vacancies. The manager informed me of one and with confirmation from my surgery that I could walk (with an aid) and telephone reassurance, good! The
manager and assistant called to assess me on 6th September and after a thorough check informed me of physio and all fabulous. Staff exemplary.

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Review from A H (Granddaughter of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that my Nan is looked after well and I have a great relationship with the caregivers.

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Review from M T (Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident living here.
I love it, the people I live with are lovely.
The people who look after us are lovely.
The food is very nice. I like walking in the gardens.

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Review from J H (Daughter-in-law of Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We can't speak highly enough of Cwrt-Clwydi-Gwyn. Everything was of a very high standard and the home environment was warm, welcoming, and supportive, as well as decorated and maintained to a very high standard. Every member of staff under the excellent management ladies gives 100% all of the time and
we commend each and every one of them. A superb home. Thank you from all of the family.

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Review from D J (Daughter of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care home for 2 1/2 years. She is happy here and the carers treat her so well. It is home from home. I cannot fault it. Nothing pleases me more than seeing my mother so content, whilst feeling safe and happy.

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Review from Ivene B (Daughter of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the care of this facility for just under a year before she sadly passed away (due to ill health). The care/compassion shown by every member of the care home was second to none. We were kept informed regarding anything to do with her care and if we had any queries they were always answered
with as much information as they had to share with us. All the staff in the care home were also very welcoming to us as a family and cared for our mother with dignity and respect. As a family, it is always a hard decision to make when deciding on a care home but I can honestly say we definitely made the right choice. All is left to say is thank you to the whole team for making our mother as comfortable as you could in her last few months.

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Review from Ursula M (Daughter of Resident) published on 13 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy my mother is in the care of this home. I know she is being looked after and cared for, it has been eighteen months she has been there. The staff and management are excellent and tell me how she is, using the phone and updating me when anything is needed.

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Review from G M (Son-in-law of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home for my mother-in-law, she is really happy here.
Standards are very high, couldn't ask for a better place for her.

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Review from Emma M (Daughter of Resident) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak more highly of Cwrt-Clwydi-Gwyn Care Home. Both of my parents have received an extremely high standard of care and my brother and I know they are part of the family at the home. Management has been extremely supportive in guiding us and responding to a variety of queries. We know that
my parents are safe and thriving. Every member of staff is friendly, professional and caring and clearly loves their jobs. We could not wish for anything more. Thank you very much.

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Review from Nigel M (Son of Resident) published on 10 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent staff and room very nice.

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Review from Jacqueline C (Daughter of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cwrt-Clwydi-Gwyn Care Home is home from home, from staff, management, cleanliness etc., they are first-class. It feels like it is an extension to the family.
Wonderful place.

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Review from Peter L (Son of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mam is happy here, enjoying the food and always cleanly dressed. Staff are very helpful, thank you all for your help with Mam.

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Review from Tracey B (Daughter of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly. My mum loves it here.

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Review from R W (Niece of Resident) published on 9 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has received extremely good care over the last five months. She has put on weight, looks very well turned out and has had her hair and nails cut. The staff are friendly and respectful of her wishes. She seems cheerful when we visit. I feel that she is in the right place.

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Review from Cheryl J (Friend of Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience every time I have come to the care home is very pleasant and all staff are very caring and kind.

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Review from Keith E (Son of Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has seemed to be very happy in her surroundings. She has a smile and banter in her own way with the staff. Nothing is too much trouble if I ask questions etc. I'm kept informed if there is any reason to check with a doctor. I'm kept up to date with any protocols in the running of the care
home.

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Review from Keith H (Son of Resident) published on 19 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are top-notch. They know details or the folks and are attractive. Very patient.

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Review from David H (Son of Resident) published on 19 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, caring staff. Always helpful to my telephone queries, My father gets on well will the carers and is exceptionally pally. My parents are happy with the food quality and their rooms. The carers are trying their best to help my parents settle in, my father has adapted well, unfortunately,
it's taking longer for my mother as she suffers from dementia,

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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for Cwrt-Clwydi-Gwyn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Cwrt-Clwydi-Gwyn Care Home is calculated as follows: ( (115 Excellents x 5) + (5 Goods x 4) ) ÷ 120 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cwrt-Clwydi-Gwyn Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (8)

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Meet the Team (1)

Lisa

Lisa Llewellyn

Job Title: Home Manager

Introducing Lisa Llewellyn
Home Manager at Cwrt-Clwydi-Gwyn, Skewen Neath


What does ‘kindness’ mean to you?


“Giving the very the best care and support to Residents, Relatives and Colleagues”


As a dedicated healthcare professional, Lisa has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at Cwrt-Clwydi-Gwyn, for more than a decade, Lisa closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


Lisa started work as a Carer in 2007, then worked her way up to Senior, Deputy Manager and now Home Manager. She has a Level 5 NVQ, completed in 2018, and was nominated as “Rising Star at HC-One.”


When asked what she enjoys most about her role, Lisa remarked:


“Seeing the smile on my Residents’ faces”


Outside of work, Lisa is a bookworm; enjoying reading and socialising with friends and her family. She has a very kind nature and always listens to everyone’s views.


If you would like to find out more information about Cwrt-Clwydi-Gwyn, Lisa has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


Frequently Asked Questions about Cwrt-Clwydi-Gwyn Care Home

What types of Care is Cwrt-Clwydi-Gwyn Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cwrt-Clwydi-Gwyn Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Cwrt-Clwydi-Gwyn Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Cwrt-Clwydi-Gwyn Care Home?

Own Furniture if required, Gardens, Bar/Café & Residents Internet Access are some of the Facilities & Services.

How far is Cwrt-Clwydi-Gwyn Care Home to the centre of Neath?

1.4 mile(s) as the crow flies, distance by road may be significantly further.