Cwrt-Clwydi-Gwyn Care Home

New Road, Skewen, Neath SA10 6YA
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10 61 Reviews
  • Cwrt-Clwydi-Gwyn Care Home, Neath
Located in the peaceful village of Skewen in Neath, South Wales, Cwrt-Clwydi-Gwyn is a welcoming care home offering high quality, personalised residential and residential dementia care for older people.

The inviting home has a pub, hair salon, nail bar and beautiful garden, which is looked after by some of the residents living at Cwrt-Clwydi-Gwyn. The care team works hard to ensure there is always something to look forward to, whether it be engaging with the planned activities and events or enjoying the slower pace of life, they get to know residents so they can support a lifestyle that suits them.

Cwrt-Clwydi-Gwyn also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or visiting family and friends. On those sunny summer days, the peaceful courtyard garden is the ideal spot for some alfresco dining.

To maintain connections with the local community, residents are also encouraged to take an active role in Skewen life, whether it be through building relationships with community groups and schools or taking trips out in the local area.

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Care Provided by Cwrt-Clwydi-Gwyn Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lisa Llewellyn (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Facilities

  • Bar/Café
  • Gardens
  • Own Furniture if required
  • Residents Internet Access

Cwrt-Clwydi-Gwyn Care Home Reviews (61)

Total of 61, showing 41-60
10

Cwrt-Clwydi-Gwyn Care Home has a Review Score of 10 (9.958) out of 10, based on 10 reviews in the last 2 years. Over all time Cwrt-Clwydi-Gwyn Care Home has 61 reviews.

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Review from Catherine W (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing.

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Review from John R (Son of Resident) published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is happy, relaxed and well cared for. The staff and management are efficient and supportive, any problems are dealt with promptly and efficiently.

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Review from Jennifer H (Niece of Resident) published on 9 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt was relaxed and happy in the care of this home.
She was very well looked after and any medical issues were promptly dealt with.
At the end of her life, she was treated with love and dignity and staff could not have been kinder to us as a family.

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Review from Sheranie M (Granddaughter of Resident) published on 29 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you very much for taking care of my nan while she was in your care. All the members of staff here were so lovely to her and always made her feel at home. Me and my family are very grateful to all these lovely ladies. Thank you again. My nan may not be here in person but I still feel like she's
here in her room or in her flat.

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Review from Angela P (Daughter of Resident) published on 21 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just want to express how pleased I am with the care my mother is getting in this home. It is well run and the manager is very approachable. If any slight problems occur, the staff are absolutely brilliant and I regard them as friends. We are always offered tea or coffee when it is being served. I spend
a lot of time here and see how hard they work. Also, what I thought was a really nice gesture is that all the residents are made a birthday cake by a member of kitchen staff (and it was really nice too). I have been visiting this home for about 17 years as my mother's two sisters were here, but sadly are no longer with us. My mother chose to come here after suffering a stroke but always says there's no place like home, but this is as close as you can get. Thank you all for your care and patience you give to my mother.

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Review from Julie J (Daughter of Resident) published on 30 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is one of the friendliest homes I have ever been in. The staff are helpful at all times, even when you can see they are extremely busy. They are fantastic with my father. He is very shy and as he is getting older he needs more help. They take the time to make him comfortable and treat
him with dignity and respect.

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Review from David T (Brother-in-law of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister in law has been staying at Cwrt-Clwydi-Gwyn Care Home for some time now, she has always been happy there as long as I can remember. She is always well fed and is expanding around her middle (she likes her food), I am nearly always having to buy larger clothes for her. She likes all the staff
and the management are great with her and I am very pleased with her treatment there. I have never had cause to complain at any time. This place is well run and the staff are very professional at all times. Cwrt-Clwydi-Gwyn Care Home is a great place to be in especially those who need good care. This is the place to be.

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Review from Peter G (Son-in-law of Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and accommodation extremely good. Patients are very well looked after and visitors made extremely welcome.

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Review from Robert (Son of Resident) published on 11 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything. Mum has settled in very well. Can't fault anything.

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Review from Doris T (Resident) published on 8 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel at home here, I have got to know all the residents and staff really well. I really enjoy the activities here. I feel I can go to the staff If I have any problems. Nothing is ever too much for any of the staff. I am really happy here.

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Review from Margaret P (Daughter-in-law of Resident) published on 18 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has become a resident at Cwrt Clwydi Gwynne and I could not be more pleased with the first class service. Having been a hospital sister for 30 years I have had experience of nursing and residential houses and have to say this is top of my list it really is first class.

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Review from Joanna A (Daughter of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are warm and caring. They always talk directly to the residents. They organise activities for the residents. We listened and joined in a choir performance which was fun and heart warming. I saw the manager once with a lady who needs a walker to get around. Her sensitivity to the residents
is exceptional.My mother is very happy at the home. She responds to all the staff. They took great trouble today to so she could get her hair set as they know it is very important. The hairdresser is also warm and helpful. They all show they care and act with love.

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Review from P T (Brother-in-law of Resident) published on 1 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister in law has been in residence at Cwrt-Clwydi-Gwyn Care Home for the last four years and she is always very happy with the care home she is well looked after and cared for by the staff and manager at Cwrt-Clwydi-Gwyn. I am the residents brother-in-law and I'm very pleased and happy with her
care here.

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Review from Jayne M (Daughter of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I always find the staff very efficient, helpful and caring. My father moved into the home last July and has settled in well, he feels more relaxed and safe. Whenever we visit, we are always made to feel welcome.

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Review from Roger M (Son of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent standard of care. Possibly the best in the area. The staff are a very caring and sensitive to patients needs. There are inevitably moments when things go awry, but problems are dealt with competently.

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Review from Christine S (Daughter of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that my father's experience at Cwrt-Clwydi has been incredibly positive! Staff are friendly, patient and understanding. Cannot do enough for my dad and also helpful towards me when I have had any concern's very professionally run!

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Review from Lorraine D (Daughter of Resident) published on 2 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Marvellous staff and they are always smiling and happy - very polite and nothing is too much trouble for any of them. My mother is very happy to have settled in quite well. It gives me peace of mind to know that she is so well looked after and I have no worries about her.

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Review from Ralph (Son of Resident) published on 24 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with my mother's care and well being and with my mother's food and staff. Nothing is too much for the staff and manager. Very helpful, I hope the current manger stays.

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Review from Thelma (Resident) published on 18 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Being a resident of Cwrt-Clwydi-Gwyn I am tended by a wonderful team of carers with others, who are caring and patient. I have a clean room and bed. I am bathed and fed, my wants and needs are provided when needed. My words of thanks are replied with 'that is OK no problem'. I am truly grateful. When
I leave this home, I am sure it will be with dignity and care.

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Review from Ria (Granddaughter of Resident) published on 18 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service provided by the staff. Nothing is too much trouble. I feel comforted that my gran is receiving the best care possible.

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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for Cwrt-Clwydi-Gwyn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Cwrt-Clwydi-Gwyn Care Home is calculated as follows: ( (115 Excellents x 5) + (5 Goods x 4) ) ÷ 120 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cwrt-Clwydi-Gwyn Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (8)

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Meet the Team (1)

Lisa

Lisa Llewellyn

Job Title: Home Manager

Introducing Lisa Llewellyn
Home Manager at Cwrt-Clwydi-Gwyn, Skewen Neath


What does ‘kindness’ mean to you?


“Giving the very the best care and support to Residents, Relatives and Colleagues”


As a dedicated healthcare professional, Lisa has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at Cwrt-Clwydi-Gwyn, for more than a decade, Lisa closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


Lisa started work as a Carer in 2007, then worked her way up to Senior, Deputy Manager and now Home Manager. She has a Level 5 NVQ, completed in 2018, and was nominated as “Rising Star at HC-One.”


When asked what she enjoys most about her role, Lisa remarked:


“Seeing the smile on my Residents’ faces”


Outside of work, Lisa is a bookworm; enjoying reading and socialising with friends and her family. She has a very kind nature and always listens to everyone’s views.


If you would like to find out more information about Cwrt-Clwydi-Gwyn, Lisa has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.