Mayflower Care Home

Clos Llwynaalt, Alltwen, Pontardawe, Swansea SA8 3JG
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10 43 Reviews
  • Mayflower Care Home, Swansea
Mayflower Care Home, formerly known as LLwynallt Care Home was established in 1982 and has undergone an extensive refurbishment to the highest standard. Mayflower Care Home can now provide accommodation for up to 43 residents (single en-suite rooms, double en-suite rooms and companion rooms all available to a very high standard). The Home provides full-time personal residential care for the elderly and also respite and day care.

Mayflower Care Home is located in a beautiful part of the country and residents enjoy panoramic views to the surrounding countryside yet the Home is within easy reach of such towns as Swansea (less than 5 miles) and Neath (less than 5 miles). Therefore clients can enjoy the peaceful and tranquil setting but still be in close proximity to family and loved ones.

The main focus is on providing care for the residents based on their individual needs and to provide them with as much choice as possible. You can be fully assured that the residents receive the best care possible as all care assistants are trained in-house, not only to comply with the required national standards, but to the Home's own exacting standards.

Residents can enjoy a wide variety of activities with the Homes in house activities co-ordinator. There is also a bespoke Salon area that has recently been installed as well as providing a range of beauty treatments. The Home also has an internet and library area where residents are free to contact loved ones or to have a quiet moment to themselves whilst reading a good book! Residents can also enjoy the newly refurbished garden area, cinema room, café and pub!

If you are looking for a Home that offers high quality personal care in a stunning and peaceful setting then Mayflower Care Home is the choice for you.

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Care Provided by Mayflower Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 43 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Mayflower Care Ltd
  • Person in charge
  • Esttelle Noble (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (41)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Mayflower Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • We do no charge a top up fee for local authority clients, some clients are being told that we do but this is old information. Therefore if you are looking for residential care for your loved one, please contact us for more information as you are able to stay at Mayflower in one of our luxury rooms with NO TOP UP.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Mayflower Care Home Reviews (43)

Total of 43, showing 1-20
10

Mayflower Care Home has a Review Score of 10 (9.983) out of 10, based on 10 reviews in the last 2 years. Over all time Mayflower Care Home has 43 reviews.

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Review from James D (Grandson of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a recent visit to see my grandmother, I felt I had to leave a review of the care home she resides in.
I was overwhelmed with how friendly and professional the staff were, these members of staff really go above and beyond to make sure my grandmother is comfortable and happy here. They really
are a credit to the organisation.
My wife and I were also very impressed with the cafe and the cinema room which I know my grandmother enjoys. She told me we have to have a look at the garden as it had recently been refurbished and it looked lovely, will look fantastic in the summer.
It really is a great care home and it's wonderful to see my grandmother happy there.
I wouldn't hesitate to recommend anyone to Mayflower Care Home as they really are great at what they do.

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Review from A H (Grandson of Resident) published on 30 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't visit her enough but when I do, staff are friendly and she's always settled.
Other relatives say the same. The garden which has been redone is a really nice space and must have cost a few quid. Good to see the money being spent!
Last reviewed a few years ago so just updating whilst she's
still with us. Still positive and she won't ever move.

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Review from S J (Daughter of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was drawn to Mayflower Care Home for my mother because of the warmth and compassion the manager showed when hearing our story. The home was clean, smelled lovely and every staff member she introduced us to was friendly and happy! Which reflected the manager's excellent leadership.
A few months on,
Mum is thriving. She has put weight bac on, looks really well and seems truly content.
I would highly recommend this home for its caring atmosphere, beautiful surroundings and outstanding management.

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Review from Ben A (Grandson of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to see my gran again before Christmas and I was really pleased to see how well she was. The home was lovely yet again and entertainment on, which was nice. The staff couldn't do enough for me yet again.

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Review from J B (Friend of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Mayflower Care Home for a few years now to visit my friend. I've always found them very kind and welcoming and always very professional. Always clean and it's lovely to see the residents enjoying their meals and interacting. Mayflower looks fabulous this time of year with its beautiful
Christmas decorations. My friend always enjoys joining in with the Christmas crafts they make and the entertainment of Christmas carols.

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Review from D H (Friend of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited a good friend last week, having previously had another friend resident here a few years back. Still, an exceptional level of professionalism and standards on my visit and my friend seemed to be well and truly looked after.
Great to know there are places we can rely on like this to take care
of our friends and family to such a high standard.

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Review from I E (Grandson of Resident) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As I don't live close by I don't get to go as often as I'd like so recently went again to see my Grandad. What puts my mind at ease is that my grandad is receiving the best care possible. He absolutely loves it there and the staff and entertainment programme are brilliant. Knowing he's getting the attention
and care he needs really makes a difference. The place is spotless and I could not recommend it enough to anyone. Thanks again Mayflower, keep up the great work! 5 stars!

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Review from Shaun M (Grandson of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my Grandma before Christmas, the home looked lovely with all the decorations up! The staff were friendly and welcoming and have created a wonderful atmosphere in the home. I'm pleased that my Grandma has settled in and is really enjoying her time there! The home was spotlessly clean and I love
the work they have done modernising the bar area.
Highly recommended!

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Review from Anthony B (Grandson of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mayflower is a fantastic care home. It brings great comfort to the whole family to know our loved one is looked after so well with fantastic staff who care alongside great facilities. The bar is a great touch which shows how the team listen and wants to make it feel like home. Would highly recommend.

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Review from Kevin C (Son of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wouldn't hesitate to recommend Mayflower, the place is really nice and friendly. It is a beautiful home and we love the new communal areas such as the cinema, pub and cafe. The staff are also amazing and can't do enough for you, they are just so helpful. The bedrooms are lovely and spacious as well.
We have real peace of mind now knowing that my loved one is being looked after so well here. It isn't an easy decision putting your loved one into care but it was the best thing we did and we have real quality time with them now.

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Review from Peter B (Respite Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been in hospital for 7 weeks with cancer and heart problem. I love to come to the home for respite.

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Review from Barbara B (Respite Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is absolutely wonderful. The building and facilities are first class as is the attention of the staff. Nothing is too much trouble for them, they are kind and thoughtful. They range from lovely young people to older considerate folk. I would definitely recommend this care home to my friends
and family.

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Review from Morgan W (Grandson of Resident) published on 7 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to the home to visit my bampa as I haven’t seen him since the first lockdown. The staff there were extremely friendly and very welcoming, my bampa spoke highly of them all, It was nice to see him so settled and content.

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Review from Sian J (Friend of Resident) published on 16 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to the home on the first day of indoor visiting and wow what a difference from 18 months ago when I visited indoors last. The gentleman I went to see was good to my mam years ago he looked extremely well clean happy and just full of smiles. The home had very high standards of hygiene which was
pleasing to see and very reassuring given the current climate, and the laughter coming from the lounges was just so nice to hear I visited feeling a little anxious but come away more than happy with the care the gentleman is getting.

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Review from Carol M (Daughter of Resident) published on 4 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been here since September 2019 and in that time I have found he is happy here and very well looked after. The staff are all excellent and nothing is too much trouble, whatever we ask of them. It has been very hard this last 14 months for everyone including staff, but they have always been
supportive not only to my dad but also to me and my family.

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Review from Elizabeth W (Daughter of Resident) published on 4 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at the Mayflower since December 2019. During the three months prior to the pandemic as a family, we were always greeted with kindness. Mum was very happy during these three months and could not speak highly enough of the staff, room etc. Since March 2020 and the pandemic, the
care to my mum has been of the highest. We have been able to chat with her on the telephone and lately, visits. During the last year, Mum's health has deteriorated, but as a family, we feel that she has and continues to be in very safe hands with the staff of the Mayflower.

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Review from Marilyn G (Daughter of Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home and my mam calls it a hotel. Mam enjoys the arts and crafts. Tells me the food is beautiful. Also the staff are so caring and friendly.

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Review from A L (Son of Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been wonderful to my mother. They are always happy. There's always something going on to keep the residents happy, it's a very clean home.

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Review from Paul S (Power of Attorney of Resident) published on 25 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff.
Always willing to discuss resident.
Lots of activities for residents.

Reply from Ashleigh Ridgeway, Manager at Mayflower Care Home

Thank you for your feedback, your comments are really appreciated.


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Review from Amanda W (Daughter of Resident) published on 15 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's care has been amazing and he is allowed to make his own choices. His care needs are met with the highest of care. The staff are very supportive and friendly and are very informative towards myself.

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Current Review Score: 10.0 (9.983)

Overview of Review Score

The Review Score of 10 (9.983) out of 10 for Mayflower Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.983 for Mayflower Care Home is calculated as follows: ( (116 Excellents x 5) + (2 Goods x 4) ) ÷ 118 Ratings = 4.983

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mayflower Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Mayflower Care Home

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Meet the Team (2)

Esttelle

Esttelle Noble

Job Title: Manager

Joined: 2021

Thank you for taking the time to look at our website, I hope that it answers any questions you may have but if you need anything else at all, please do not hesitate to contact us.


I understand that you may have reservations about your loved one going into a Care Home at this time, especially with the recent Pandemic. However, the sector has come a really long way over the last 18 months and we are in a much stronger position now and have a lot of protocol in place to keep our amazing residents happy and safe. All of our staff have been double vaccinated and we have weekly Covid testing in place where our staff carry out two LFD tests and one PCR test (Covid tests), every week. Daily temperature checks and screening questionnaires are also in place and we only allow essential visits to the Home (such as District Nurses, GP’s and other visiting professionals). All visitors have to undergo a Covid test as well as temperature checks and screening questions.


We are working very closely with the local council and Public Health Wales and we believe that we now have a very safe and happy Home for our residents. There is a lot more to read about regarding our anti Covid measures so please click on our Covid page to find out more. You will find information regarding our visiting policy, admission policy, PPE, Cleaning and other relevant information on here. Or if you would like to talk to me personally, please do not hesitate to call the Home and ask for myself.


Lynda

Lynda Evans

Job Title: Administrator

Joined: 2020

Lynda brings a wealth of administration experience to Mayflower Care Home and since joining the team she has had a huge positive impact on the day to day running of the Home. We would be lost without her positive outlook and energy, she is a critical member of the management team. Lynda is on hand to answer any questions you may have.


Frequently Asked Questions about Mayflower Care Home

What types of Care is Mayflower Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Mayflower Care Home provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Mayflower Care Home have?

There are 41 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Mayflower Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mayflower Care Home to the centre of Swansea?

7.3 mile(s) as the crow flies, distance by road may be significantly further.