Mayflower Care Home

Clos Llwynaalt, Alltwen, Pontardawe, Swansea SA8 3JG
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10 43 Reviews
  • Mayflower Care Home, Swansea
Mayflower Care Home, formerly known as LLwynallt Care Home was established in 1982 and has undergone an extensive refurbishment to the highest standard. Mayflower Care Home can now provide accommodation for up to 43 residents (single en-suite rooms, double en-suite rooms and companion rooms all available to a very high standard). The Home provides full-time personal residential care for the elderly and also respite and day care.

Mayflower Care Home is located in a beautiful part of the country and residents enjoy panoramic views to the surrounding countryside yet the Home is within easy reach of such towns as Swansea (less than 5 miles) and Neath (less than 5 miles). Therefore clients can enjoy the peaceful and tranquil setting but still be in close proximity to family and loved ones.

The main focus is on providing care for the residents based on their individual needs and to provide them with as much choice as possible. You can be fully assured that the residents receive the best care possible as all care assistants are trained in-house, not only to comply with the required national standards, but to the Home's own exacting standards.

Residents can enjoy a wide variety of activities with the Homes in house activities co-ordinator. There is also a bespoke Salon area that has recently been installed as well as providing a range of beauty treatments. The Home also has an internet and library area where residents are free to contact loved ones or to have a quiet moment to themselves whilst reading a good book! Residents can also enjoy the newly refurbished garden area, cinema room, café and pub!

If you are looking for a Home that offers high quality personal care in a stunning and peaceful setting then Mayflower Care Home is the choice for you.

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Care Provided by Mayflower Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 43 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Mayflower Care Ltd
  • Person in charge
  • Esttelle Noble (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (41)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Mayflower Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • We do no charge a top up fee for local authority clients, some clients are being told that we do but this is old information. Therefore if you are looking for residential care for your loved one, please contact us for more information as you are able to stay at Mayflower in one of our luxury rooms with NO TOP UP.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Mayflower Care Home Reviews (43)

Total of 43, showing 21-40
10

Mayflower Care Home has a Review Score of 10 (9.983) out of 10, based on 10 reviews in the last 2 years. Over all time Mayflower Care Home has 43 reviews.

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Review from Vernon R (Resident) published on 7 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The place is good with excellent staff and good food.

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Review from Sarah B (Resident) published on 7 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy the kitchen activities.

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Review from Susan W (Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for over one year - everything is excellent here from the staff to the food - I have no complaints about it.

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Review from Tracey P (Daughter of Resident) published on 20 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed here for three months as a temporary placement. The care she received was excellent and all the staff and carers were wonderful with her. The entertainment provided is superb and there was always something going on. Her room was always spotless and the quality of the home and the care
is exceptional. The only reason we placed her somewhere else was the accessibility to her friends and family.
If she was nearer our home she would definitely have stayed. We would like to thank everyone who was involved in her care who gave us peace of mind that she was being looked after to a very high standard.

Reply from Natalie Howes, Manager at Mayflower Care Home

Thank you so much for your kind words, it was our pleasure. We wish you all the best for the future, Kind wishes.


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Review from I L R (Son of Resident) published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since entering The Mayflower my mother's overall health, general condition and mobility have improved significantly, providing her with confidence in her personal circumstances which is distinctly marked.
The support she has received is impressive.

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Review from S W (Son of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I was looking for a suitable placement for my mother, I visited a number of care homes to see which I thought would be most suitable for her.


Mayflower Care Home stood head and shoulders above others that I visited. The rooms were bright airy and modern. The communal areas were well laid out

and had an air of calmness. Without exception, the staff were friendly and supportive.


Since mum has been here she has settled down well and I am reassured that she is receiving the best care.


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Review from S W (Granddaughter of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan has been here for over three years. The staff are always happy, friendly and helpful. I like that there are always lots of activities going on here. The cleanliness is always to a high standard and nan seems to be happy here. The staff are great and get on well with her. All good.

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Review from Nigel D (Son of Resident) published on 31 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly, always smiling, the care is excellent and it is always clean and tidy in his room. Goes on trips and can sit outside in summer.

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Review from Huw D (Son of Resident) published on 17 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mayflower is excellent. Good staff. Good food. All staff very helpful.
Whenever you ask someone to do something, it is always, "No problem".

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Review from Zak Z (Friend of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm friendly place, great staff and well managed. Plenty of entertainment for older ones constantly moving forward.

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Review from Bethan P (Granddaughter of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is always clean, staff are friendly plenty of activities. Plenty of food and drink for residents. My grandmother is very happy and settled, enjoys food and activities getting her hair and nails done! Shame car park is a little short of spaces.

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Review from Rhodri P (Relative of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly. Activities are a massive plus to occupy the residents in the care home.
We always have a good welcome from staff and they are always happy to help.
The food and portion sizes are brilliant. The staff should be commended for their work ethic and attitude.

Reply from Gordon Paton, Home Manager at Mayflower Care Home

Thank you for your review on carehome.co.uk. It is always really encouraging for all of us to hear positive feedback from people. My staff work really hard to make sure everyone is positively occupied. I will ensure they get to hear your feedback.


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Review from Katie E (Granddaughter of Resident) published on 13 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been at Mayflower for some time now and she is really happy there. We were a bit apprehensive at first as she has never been in a care home before and this was a big change for our family. But she settled really quickly and that is a credit to the team at Mayflower. She loves the
activities and is now part of the choir (thank you to the organiser for setting this up, everyone loves it). I wouldn't hesitate to recommend Mayflower.

Reply from Gordon Paton, Home Manager at Mayflower Care Home

Thank you for your kindness. The staff work really hard to make sure everyone has fun here at Mayflower. I will pass on your kind comments to the team.


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Review from C G (Friend of Resident) published on 13 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it's a great place. The home has a nice atmosphere and the people who live in Mayflower always seem to be doing things. I am always offered a cup of tea when I arrive. I like the fact that people never seem bored when I'm there.

Reply from Gordon Paton, Home Manager at Mayflower Care Home

Thank you for your feedback. My team and I are always delighted to hear positive feedback. I will ensure they get to read your kind comments.


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Review from Samantha H (Granddaughter of Resident) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really friendly. My mam's room is lovely and the care is of a high standard. I always feel very welcome.

Reply from Gordon Paton, Home Manager at Mayflower Care Home

Thank you for your review. We are always really pleased to hear that people are happy with our service. I will pass on your comments to the team.


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Review from Paula S (Friend of Resident) published on 4 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Care Home is really nice. My friend is part of the Mayflower Care Home choir which she really loves. She says that the lady that helps get everybody together is really lovely, She speaks so highly of all the staff. I know that some Care Homes have a bit of a reputation, but, Mayflower Care home
is great!

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Review from Gewnfil D (Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is excellent. The carers are very kind they don't say no to anyone. The rooms are lovely. The view is wonderful especially over the mountain.

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Review from Barbara G (Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been here over a year and I have always found it very tidy. I think the staff here are wonderful and helpful. I love a sing song, the activities here are great, they listen to my comments and do cater for everyone.

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Review from Sasha G (Daughter of Resident) published on 20 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a lovely setting, the interior is lovely, the home always smells clean and fresh. The carers are very loving and attentive. The management are very approachable and always make time for me. The home seems to be very well from the dining, the laundry and everything else.

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Review from Von S (Daughter of Resident) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mums been here for 18 months. I find the care excellent they are well looked after, well fed. As a family we are kept well informed. The staff are very friendly very cheerful and will go out of their way to help. The rooms are always clean and immaculate. I find the place very very good.

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Current Review Score: 10.0 (9.983)

Overview of Review Score

The Review Score of 10 (9.983) out of 10 for Mayflower Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.983 for Mayflower Care Home is calculated as follows: ( (116 Excellents x 5) + (2 Goods x 4) ) ÷ 118 Ratings = 4.983

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mayflower Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (11)

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Meet the Team (2)

Esttelle

Esttelle Noble

Job Title: Manager

Joined: 2021

Thank you for taking the time to look at our website, I hope that it answers any questions you may have but if you need anything else at all, please do not hesitate to contact us.


I understand that you may have reservations about your loved one going into a Care Home at this time, especially with the recent Pandemic. However, the sector has come a really long way over the last 18 months and we are in a much stronger position now and have a lot of protocol in place to keep our amazing residents happy and safe. All of our staff have been double vaccinated and we have weekly Covid testing in place where our staff carry out two LFD tests and one PCR test (Covid tests), every week. Daily temperature checks and screening questionnaires are also in place and we only allow essential visits to the Home (such as District Nurses, GP’s and other visiting professionals). All visitors have to undergo a Covid test as well as temperature checks and screening questions.


We are working very closely with the local council and Public Health Wales and we believe that we now have a very safe and happy Home for our residents. There is a lot more to read about regarding our anti Covid measures so please click on our Covid page to find out more. You will find information regarding our visiting policy, admission policy, PPE, Cleaning and other relevant information on here. Or if you would like to talk to me personally, please do not hesitate to call the Home and ask for myself.


Lynda

Lynda Evans

Job Title: Administrator

Joined: 2020

Lynda brings a wealth of administration experience to Mayflower Care Home and since joining the team she has had a huge positive impact on the day to day running of the Home. We would be lost without her positive outlook and energy, she is a critical member of the management team. Lynda is on hand to answer any questions you may have.