Parade House

The Parade, Monmouth NP25 3PA
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8.1 13 Reviews
  • Parade House, Monmouth
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9.8
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Care Provided by Parade House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Parade House Ltd
  • Person in charge
  • Claire Raddenbury (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010

Funding & Fees Guide for Parade House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £550
  • (these prices are only a guideline, please contact Parade House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Parade House Reviews (13)

8.1

Parade House has a Review Score of 8.1 (8.083) out of 10, based on 1 reviews in the last 2 years. Over all time Parade House has 13 reviews.

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Review from Chris B (Son of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father lived at Parade House between 2018 and his recent death. From the day he arrived until the end, he received only the highest standard of care. We chose Parade House having been impressed by the focus on the dignity of residents, and we were not disappointed. Although not a gregarious man,
my father was able to join in a range of activities, but also to enjoy the privacy of his room. At first, he would drive a mobility scooter into the town of Monmouth. As his mobility declined, he was given all of the support he needed to continue to live with as much independence as possible. He was able to enjoy some excellent musical events.
During the Covid pandemic, the management and staff took all necessary steps to ensure the safety of residents, and facilitated zoom calls and outdoor visits according to the regulations at the time.
We would like to express our heartfelt thanks to all of the management and staff, and we have no hesitation in recommending Parade House.

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Review from Sophie G (Daughter of Resident) published on 23 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely, warm, welcoming home; Dad was exhausted on arrival after months in hospital and this was the calm, caring refuge he so needed.
The staff are incredible, kind, understanding and really care for their residents.
We are so very grateful to Parade House Care Home and highly recommend it
with no qualms at all.

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Review from Sheila A (Daughter of Resident) published on 28 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived for 19 months at Parade House. Throughout her time there she was always looked after with exceptional care, kindness, respect and affection. The carers had a genuine rapport with Mum and she with them. In her last few weeks, they really went above and beyond their duty of care to ensure
she was always comfortable. I cannot praise them highly enough.
The house is well-appointed with a very homely atmosphere and a range of activities caters for a variety of interests. Visitors are always made welcome and events such as tea parties and the Christmas party add to the family feel.
I would recommend Parade House without hesitation.

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Review from Annis P (Daughter-in-law of Resident) published on 11 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-Law was well cared for with love and affection during her stay at Parade House. Unfortunately her stay was far too short, due to her death at 95. The House is delightful with well appointed accommodation. It has a family atmosphere, and it feels like their own home. The Owner is a wonderful
lady who is very caring and thoughtful, and nothing is too much trouble for her. My husband and I would have no hesitation in recommending this care home for your loved one

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Review from Joy M (Daughter of Resident) published on 23 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived at Parade House for six and a half years, and passed away there at the end of February. In all her time there the care and affection shown to her by all the staff members was outstanding, and during the last five weeks of her life the care they gave her was above and beyond their duty
of care. I cannot praise them highly enough and would have no hesitation in recommending them to anyone.

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Review from Sarah H (Granddaughter of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma lived here for 6 1/2 years and recently died here after a 5 week illness. She always had the most amazing care here particularly in her last few weeks. I could not fault the staff or the level of care provided. I could not recommend this residential home enough, you would be lucky to live
somewhere like this.

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Review from Michael P (Son of Resident) published on 15 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident at Parade House for the past four years and I have nothing but praise for the way she has been cared for.
She herself has described Parade House as a home from home and whenever I visit, states how happy she is living there.

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Review from G P (Friend of Resident) published on 1 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it is that good, I would like a home like this when my time comes.

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Review from Andew (Son of Resident) published on 25 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A unique family atmosphere created by a caring staff in delightful accommodation.

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Review from Jan (Daughter-in-law of Resident) published on 25 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't wish for a better home for my mother-in-law. She is so happy there and is so well cared for.

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Review from S M (Great-Niece of Resident) published on 5 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, homely home. Staff friendly and helpful. Lots of activities organised for residents. Resident are cared for and respected feels like home from home.

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Review from Gillian S (Daughter of Resident) published on 19 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You would search for miles to find such a wonderful care home. My mother has just died there after living there for seven years. The staff are all remarkably well chosen and trained. They are without exception, dedicated loving, kind, open, friendly and very good at what they do. After seven years of
visiting mum, who was very happy, they are like my friends always so welcoming and helpful. My mum died there after several weeks and being very ill and bed bound, nothing was too much trouble. They washed, fed and toileted her they got her a ripple bed, with good liaison with the GP and district nurses. The day and evening she was dying the loving care and support the family received from the staff was sensitive and exemplary very skilful. I have the utmost gratitude and respect for the way in which this amazing care home is administered and run. Thank you.

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Review from George G (Resident) published on 10 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am being well cared for.

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Current Review Score: 8.1 (8.083)

Overview of Review Score

The Review Score of 8.1 (8.083) out of 10 for Parade House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Parade House is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.25 Points relating to the number of positive Reviews for Parade House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 1 Positive Reviews ÷ 4 = 0.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (0)

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Frequently Asked Questions about Parade House

What types of Care is Parade House registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Parade House provide?

Own GP if required is an additional type of care provided.

How many Rooms does Parade House have?

There are 20 Single Rooms.

What are the Facilities & Services at Parade House?

Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Parade House to the centre of Monmouth?

0.2 mile(s) as the crow flies, distance by road may be significantly further.