Rozelle Nursing Home

93 Brecon Road, Abergavenny NP7 7RE
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9.1 17 Reviews
  • Rozelle Nursing Home, Abergavenny
Rozelle Nursing Home supports a calm and relaxing daily lifestyle for adults with mental health complications, as well as specialising in dementia care.

Their aim is to provide a consistently high standard of professional care in order that those cared for can live as normally as possible where their individuality, independence and dignity are respected and upheld.

The focus in on making sure that residents benefit from an active lifestyle, with personal choice and interests respected, while having access to skilled and experienced care workers who are up-to-date with any personal needs or health complications.

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Care Provided by Rozelle Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 24 Service Users
  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Offered
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lisa Tudor (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018

Funding & Fees Guide for Rozelle Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,400
    • Self-Funded Residential Dementia Care £1,200 – £1,400
    • Self-Funded Nursing Care £1,200 – £1,400
    • Self-Funded Nursing Dementia Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,400
    • RESPITE Self-Funded Nursing Care £1,200 – £1,400
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,400
  • (these prices are only a guideline, please contact Rozelle Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting. However, visitors are asked to telephone first if intending to visit late at night.


  • Parking

  • Off street parking available.


Rozelle Nursing Home Reviews (17)

9.1

Rozelle Nursing Home has a Review Score of 9.1 (9.138) out of 10, based on 5 reviews in the last 2 years. Over all time Rozelle Nursing Home has 17 reviews.

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  • 8
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Review from S R (Wife of Resident) published on 14 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Rozelle Nursing Home for three years, suffering from Alzheimer's, and I strongly believe that he is still with us in part due to the care and compassion he receives at Rozelle. I am grateful to all the staff.

Reply from Lisa Tudor, Manager at Rozelle Nursing Home

Thank you for your review, we value your opinions greatly. All comments help us to develop our service and enhance the care we give to all residents. It is great for staff to receive this feedback, they are truly dedicated to the people that they care for. Thank you.


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Review from Brian M (Husband of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found my wife's illness extremely hard to cope with, to be honest, but the staff here are so compassionate and understanding to myself and my Wife I am just about coping now whereas I was going downhill rapidly. It is the first time we have been apart in 64 years of marriage.
A huge thank you to
each and every one of you.

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Review from Sue D (Daughter of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We want to thank all of you for your kindness, compassion, and the best care ever that you gave our Dad. You made all of us feel so welcome from day one, and we had such peace of mind knowing he was safe and comfortable with you at all times.
Saying 'Thank you' does not seem enough as the dedication
and care Dad received exceeded all of our expectations. Each and every one of you are a credit to your profession and should be very proud of what you do.

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Review from Jackie S (Sister-in-law of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are very friendly and quite concerned with the daily routine of care and health of my sister-in-law. All questions asked are promptly seen to. As part of the family, we are very pleased with the running of the care home and also the personal touch given to their clients for their happiness
and wellbeing.

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Review from S C (Niece of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always greeted by the staff with smiles and warmth, it's like a big family. All of the staff are friendly and brilliant with my aunt, who can be quite stubborn. Everywhere is clean and bright. My aunt is happier here than she was previously.

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Review from J P (Civil Partner of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has received a very good standard of care at Rozelle. Staff are quick to communicate any concerns. Mum seems happy to be there and I feel confident her needs are met.

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Review from C P (Son of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are genuinely concerned about my mother's care and well-being. She seems pleased and happy given the level of her dementia and responds well to the staff. Overall I am very satisfied with the care that my mother receives.

Reply from Lisa Tudor, Manager at Rozelle Nursing Home

Thank you for taking the time to leave a review it is much appreciated. We always welcome feedback from families and friends as this enables us to ensure your loved one gets exactly what they want and need.


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Review from S P (Daughter of Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming home, very caring staff who tried to meet the needs of our mother. Very obliging with regards to visiting our mother who has dementia.

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Review from M F (Daughter of Resident) published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Rozelle for 7 years. She is settled and happy. The staff are kind and caring. Everyone is friendly.

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Review from C E (Son of Resident) published on 8 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rozelle Nursing Home staff are very good and very helpful with Mum.
10 out of 10 for everything; just wish they were closer to home for me to visit more often.

Reply from Paul Dagnall, Owner at Rozelle Nursing Home

Many thanks for taking the time to submit a review. We are pleased you have chosen Rozelle Nursing Home to take care of your loved one. Thank you for your kind comments.


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Review from S P (Daughter of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent nearly 6 years at Rozelle. We were always so impressed with how he was looked after. He was loved, really loved by the wonderful, hard-working and dedicated staff. Nothing was too much trouble - day or night. He was always in his own clothes, clean, shaved, hair combed, his cap on. They
cared for him as their own. He would have food and drinks of tea - any time of the day/night. He was treated with the utmost respect. We never announced when we were visiting. In his final hours, he was nursed with love and dignity. We were so grateful to all the staff for caring, nursing and loving him.

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Review from Nancy M (Daughter of Resident) published on 9 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing home with friendly and professional staff throughout. I feel my mum is getting excellent care and is being well stimulated where it's possible with his condition.

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Review from Erica P (Daughter of Resident) published on 19 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From Day One of Mum moving to Rozelle Nursing Home I have been impressed with the level of care and warm welcoming atmosphere. The staff work tirelessly and efficiently, they are gentle, caring and always smiling and cheerful. Mum is dressed very nicely every day. The lounges, bedrooms and bathrooms
are immaculate. The understanding and skill of the whole team are wonderful and I feel happy and confident with mum being a resident Rozelle especially after past experiences in other nursing homes.

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Review from Jude H (Sister of Resident) published on 3 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has Alzheimer's and has settled as well as can be expected at Rozelle Nursing Home There is an amazing supply of food, and if nothing takes their fancy there is always something else on offer. One of things that hits us is 'NO SMELL'....Staff are very friendly and caring. Always something
to entertain the residents and an activities organiser. My sister loves music, they had an Abba session the other day:) TV is always available, various lounges to sit in. Staff are very helpful and always willing to answer questions.

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Review from Janet S (Daughter of Resident) published on 12 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff, day and night are so caring, loving and affectionate to all. Residents in the home always dress nicely. Good balance of diet and nutrition. Fluid is very important in this home around the clock and recorded for each resident. Nobody went without in the home. Lots of residents with different
illnesses. Some long term in bed, never left alone and if they were well, they have sat in lounge. Other residents staff would know when ready to return to bed because pressure sitting. Residents taken to the toilet when asked to go and not left. Could visit anytime if I had concerns, GP would visit home. I can happily say couldnt wish for more.

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Review from Eileen M (Daughter of Resident) published on 5 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has Alzheimer's and requires nursing care. I consider that during the three years my mother has resided at Rozelle Nursing Home, she has been cared for very well. The staff are very well. The staff are very caring and supportive. The home has a friendly atmosphere and I am always made welcome
when I visit my mother. My mother has always been treated with dignity.

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Review from Doris R (Wife of Resident) published on 1 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very caring and helpful.

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Current Review Score: 9.1 (9.138)

Overview of Review Score

The Review Score of 9.1 (9.138) out of 10 for Rozelle Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.638 for Rozelle Nursing Home is calculated as follows: ( (41 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 58 Ratings = 4.638

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Rozelle Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about Rozelle Nursing Home

What types of Care is Rozelle Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rozelle Nursing Home provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Rozelle Nursing Home have?

There are 22 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Rozelle Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rozelle Nursing Home to the centre of Abergavenny?

0.6 mile(s) as the crow flies, distance by road may be significantly further.