The Rookery Care Home

Queens Square, The Crescent, Ebbw Vale NP23 6EF
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9.9 123 Reviews
  • The Rookery Care Home, Ebbw Vale
Welcome to The Rookery Care Home, where a commitment to delivering exceptional care is evident every day. Nestled in a peaceful residential area in Ebbw Vale and surrounded by breath taking greenery, the purpose-built home offers a tranquil retreat for residents.

With 41 well-appointed bedrooms, including 37 en-suite rooms, The Rookery provides a comfortable and welcoming environment for all. Whether it's residential, dementia, or respite care, the highly trained team delivers personalised care tailored to the unique needs and preferences of each resident.

The Rookery believes in promoting an active and fulfilling lifestyle for residents. An extensive range of activities ensures there's something for everyone to enjoy, and the sensory garden provides a serene outdoor space where residents can relax and explore.

The team invites you to visit The Rookery Care Home and experience first hand the warmth and compassion that defines the community.

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Care Provided by The Rookery Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Rookery Care Ltd
  • Person in charge
  • Rebecca Ray (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (37)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004
    • Number of floors: 2

Funding & Fees Guide for The Rookery Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,308 – £1,309
    • Self-Funded Residential Dementia Care £1,308 – £1,309
    • RESPITE Self-Funded Residential Care £1,308 – £1,309
    • RESPITE Self-Funded Residential Dementia Care £1,308 – £1,309

  • These prices are only a guideline, please contact The Rookery Care Home to find out the exact price for your requirements.
    Respite stays are for a minimum of a 3 week stay
  • (these prices are only a guideline, please contact The Rookery Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The Rookery Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.


  • Parking

  • The Rookery Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.


The Rookery Care Home Reviews (123)

Total of 123, showing 121-123
9.9

The Rookery Care Home has a Review Score of 9.9 (9.859) out of 10, based on 43 reviews in the last 2 years. Over all time The Rookery Care Home has 123 reviews.

Overall Experience

  • 105
  • 17
  • 1
  • 0
  • 0

Date Published

123
9
16
43
80

Review from Cheryl L (Daughter of Resident) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is always clean and well kept. The carers look after her very well. The home is spotlessly clean and never any bad odours. The carers are always well dressed and professional in their manner towards the residents. My mother has been here for over eight years and I have never had reason to
complain. A big thank you to all.

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Review from Lorna (Daughter of Resident) published on 16 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience- excellent care home.

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Review from Lynne/Mavis (Daughter of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always happy with the service and care provided. Nothing is ever too much trouble for the carers and domestic staff. Everywhere is clean and tidy. Plenty of entertainment and mind stimulation for the residents. Family are always welcome and treated with respect. Residents are treated with dignity and
respect and clearly shows that their care is of utmost importance.

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Current Review Score: 9.9 (9.859)

Overview of Review Score

The Review Score of 9.9 (9.859) out of 10 for The Rookery Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.859 for The Rookery Care Home is calculated as follows: ( (446 Excellents x 5) + (55 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 509 Ratings = 4.859

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Rookery Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (4)

Rebecca

Rebecca Ray

Job Title: Home Manager

Joined: 2018

My name is Rebecca and I am the Home Manager of The Rookery Care Home.
Welcome to our Carehome.co.uk profiles.


I have worked in the care industry for 25 years.
My career to date has been working within nursing and residential settings.


I am privileged to be part of The Rookery team and passionate about caring for the elderly.


Susan

Susan Woods

Job Title: Deputy Manager

Joined: 2015

My name is Susan, I have been deputy manager for 3 years prior to this I was a senior care assistant at The Rookery since 2015.
I am proud to be part of the Rookery team and the care that we provide to our residents.


carly

carly Jones

Job Title: Senior Care Assistant

Joined: 2013

My name is Carly I am a senior care assistant.
I started as a care assistant in 2013 and developed within the role to be a senior care assistant.
I love working with the elderly and find it very rewarding.


Neil

Neil Robins

Job Title: Chef

Joined: 2010

I have worked in The Rookery since 2010.


I find my work at The Rookery very rewarding and it’s a pleasure to provide healthy, nutritious meals for the residents and their families.