Abermill Care Home

Thomas Street, Abertridwr, Caerphilly CF83 4AY
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9.8 152 Reviews
  • Abermill Care Home, Caerphilly
Abermill care home, nestled in the heart of the village of Abertridwr, near Caerphilly, provides personalised residential and residential dementia care to older people.

Having been tastefully decorated in 2024, the home offers modern furnishings and rooms with a view, which offer beautiful scenery and views over the Aber stream. There's also a hair salon, library service, café and minibus for resident trips out.

Abermill care home boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the patio area is the ideal spot for catching up with family and friends.

The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor to the home.

The professional care team at Abermill take the time to learn about each resident’s individual hobbies and interests, to help those living in the home to lead an active and fulfilling life. In addition to the range of activities available, the home also encourages residents to take an active role in the Caerphilly community, from building relationships with the neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at Abermill to deliver the kindest possible care to residents, supporting them to lead their best possible life.

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Care Provided by Abermill Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Christine Tipper (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room

Abermill Care Home Reviews (152)

Total of 152, showing 1-20
9.8

Abermill Care Home has a Review Score of 9.8 (9.777) out of 10, based on 30 reviews in the last 2 years. Over all time Abermill Care Home has 152 reviews.

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Review from Glynis D (Friend of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff. Very clean home and very safe for the residents.

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Review from S W (Daughter of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Not a lot I can say. My overall experience has been very good. The one problem I had was dealt with dignity and sorted almost instantly.

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Review from Linda H (Daughter of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good all around. Well cared for. Mum is very happy here and that's what counts.

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Review from Hilary I (Friend of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always welcome when I visit, it's a pleasure to visit. Everyone is so friendly. My friend is very happy living here and she is so well looked after.

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Review from R P (Grandson of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks for everything you do for my Nan. She looks a lot better.

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Review from T C (Niece of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has settled in well. The staff have been great, friendly, and very welcoming.
It is great to see her eat, clean, dressed, and washed daily.

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Review from S B (Daughter of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very settled and well looked after. His only complaint is not enough curry. His room is lovely and many of his things are on display which he likes.

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Review from F B (Granddaughter of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Grandad seems very settled and well looked after here. He seems to like it. The only thing he seems to complain about is not enough curry.
I'm very happy with how he's settled in here.

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Review from S B (Son of Resident) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has become a different person for being in Abermill which is a testament to all the staff for making him so welcome and engaging and caring for him as they do. He has a great relationship with the staff and believe he is a well-used character. The attention to his care is second to none and
speaking with him today he has never felt so good for some time as he does now being at Abermill.

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Review from Amy P (Granddaughter of Resident) published on 16 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is a resident at Abermill, they had an open day recently and it was lovely, 80's theme, everyone was dressed up, loads of activities to do, singing dancing, my nan enjoyed herself. It's always lovely and clean.

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Review from S W (Daughter of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place. I didn't want my Mum to go into care but I was unwell myself so this was no option! I couldn't wish for her to be anywhere better after that at home. Wonderful staff! Nothing too much of a problem for them.
Thank you all so much for the care and attention my Mum has. Wonderful!

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Review from P H (Son of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The 80's celebration entertainment for residents and family was excellent - great fun and participation. All clients were shown love and care absolutely everyone was included. I can only recommend and thank all the organisers for such a great time.

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Review from N W (Daughter of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father has been here for a year and he has improved (settled) so much, the staff at Abermill are always happy and friendly every time I have come. They keep me updated and informed in every aspect, very grateful to them all.

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Review from E W (Daughter of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came to the open day and we had a fantastic time. All the staff are lovely and so caring.
We had a great time and my Mother enjoyed every moment of it.
Thank you to all.

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Review from M L (Sister-in-law of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having a lovely time at the 80's theme in Abermill Care Home. Residents all were involved with singing and dancing if able with help. The staff have all played their part in organising such a fab afternoon. Well done all!

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Review from Graham E (Friend of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife and I have been visiting our friend at Abermill Care Home on a roughly fortnightly basis for the past three years. We have, invariably, found her to be comfortable and content in her surroundings. We have always found the staff to be welcoming, friendly and attentive to both residents and visitors
alike. All in all a credit to the care industry.

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Review from D T (Daughter of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abermill Care Home had their care home open day. What a lovely atmosphere. It's lovely to see everyone getting together and enjoying themselves and seeing staff all making an amazing effort. They all work hard all year through. My mam is so settled in Abermill and well looked after. She's always enjoying
the activities provided each day and still enjoys going out with her husband. My father is always made welcome each day he visits. Plus the new refurbishment is lovely and fresh. Be nice when the new garden is done.

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Review from D B (Daughter of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot thank Abermill enough my mam has been there since March the difference in my mother is amazing she is joining in with all activities which she wouldn't have in her own home staff are all helpful and providing the care that Mam needs seeing my mother so happy there and being so well looked after
thank you to all staff at Abermill for everything you do for Mammy.

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Review from Rebekah W (Granddaughter of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At first, I was anxious/nervous for my grandmother to reside in a care home, but Abermill have put my worries to rest. The staff are brilliant, caring and incredibly supportive. The entertainment for all residents is also enjoyable and family days are a great way of getting fully involved.
Abermill
have taken brilliant care of my nan and we couldn't have picked a better care home.

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Review from Malcolm T (Husband of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Abermill Care Home for quite a while. I visit her each day the staff always offer me tea or coffee. My wife enjoys joining in activities with residents, the home has been refurbished and looks very nice and fresh, I also attend family meetings I would absolutely recommend Abermill,
I would like to thank the management and carers for all the hard work they do for the residents.

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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Abermill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Abermill Care Home is calculated as follows: ( (291 Excellents x 5) + (50 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 355 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abermill Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (1)

Christine

Christine Tipper

Job Title: Home Manager

Joined: 2001

What does ‘kindness’ mean to you?


“Kind care means getting to know people and understanding their emotions, making every effort to offer the best possible care, and getting Residents involved in the activities that make them happiest.”


Christine started working at Abermill in 2001, and later progressed to Home Manager level after excelling in her role as Deputy Manager at the home. She has gained experience in a number of different care services, including residential and memory care, and has achieved qualifications in health and social services, management and care.


Christine closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys the most about her role, Christine remarked: “I enjoy taking time to interact with Residents and their Relatives, which allows me to get to know each individual on a personal level.”


Christine credits her biggest achievement as completing a 3km sponsored walk, raising more than £400 for Alzheimer’s Society with the support from her Colleagues and Residents.


Outside of work, Christine enjoys spending quality time with her loved ones, including watching her niece and nephew play rugby.


If you would like to find out more information about Abermill, Christine has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


Frequently Asked Questions about Abermill Care Home

What types of Care is Abermill Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abermill Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Abermill Care Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Abermill Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Stairlift, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abermill Care Home to the centre of Caerphilly?

2.4 mile(s) as the crow flies, distance by road may be significantly further.