Abermill Care Home

Thomas Street, Abertridwr, Caerphilly CF83 4AY
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9.8 152 Reviews
  • Abermill Care Home, Caerphilly
Abermill care home, nestled in the heart of the village of Abertridwr, near Caerphilly, provides personalised residential and residential dementia care to older people.

Having been tastefully decorated in 2024, the home offers modern furnishings and rooms with a view, which offer beautiful scenery and views over the Aber stream. There's also a hair salon, library service, café and minibus for resident trips out.

Abermill care home boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the patio area is the ideal spot for catching up with family and friends.

The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor to the home.

The professional care team at Abermill take the time to learn about each resident’s individual hobbies and interests, to help those living in the home to lead an active and fulfilling life. In addition to the range of activities available, the home also encourages residents to take an active role in the Caerphilly community, from building relationships with the neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at Abermill to deliver the kindest possible care to residents, supporting them to lead their best possible life.

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Care Provided by Abermill Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Christine Tipper (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room

Abermill Care Home Reviews (152)

Total of 152, showing 21-40
9.8

Abermill Care Home has a Review Score of 9.8 (9.777) out of 10, based on 30 reviews in the last 2 years. Over all time Abermill Care Home has 152 reviews.

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Review from A C (Niece of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit the staff are very welcoming. They are very aware of the client's individual needs my aunty has been a resident for 18 months and she is very happy and well looked after.

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Review from Leah W (Granddaughter of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love the home and the staff that take care of my nan. I feel very welcomed when I come to visit. I love the activities and entertainment they have. The refurbishment is lovely, I highly recommend this care home.

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Review from Mary D (Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Am very happy here we are looked after well. Food is excellent staff take good care of us. Meals top chose activities. Always choice it's the move I've made.

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Review from Tia J (Granddaughter of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm and friendly home with wonderful staff. My nan's mental and physical health has improved drastically during her time here. She has made some great friends, thoroughly enjoys all of the activities and loves all the beautiful meals. I honestly haven't seen her this settled and happy in a long time.
We are all so grateful for everything and everyone at Abermill. Thank you.

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Review from Louise H (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at Abermill. All staff are very helpful and friendly. Mam has made some lovely friends and she's always busy with activities.

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Review from S W (Stepdaughter of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stepdad is looked after well.

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Review from M H (Daughter of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is always in clean clothes every day. Staff will try and get her to engage in all activities. The activities throughout December so far have been good. Good posters show what activities are happening every day. The Christmas party was very good.

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Review from B W (Brother of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visited my brother on several occasions, found staff to be friendly, informative and polite. Brother appeared clean and well cared for and he seemed to have a good rapport with the staff. Have not seen his room as we have always sat in the dining room with him. Could not comment on the quality/variety
of food as never visited at mealtimes. Seems that there are a variety of activities planned for residents, including trips out and visits from entertainers. Staff engage with residents and seem very caring.

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Review from Edward W (Son-in-law of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My general review is. The outstanding work and resident care of all the staff is 'Top Drawer'. Nothing is too much for them. I am fully happy and content in knowing my mother-in-law is being given the very best care available. Everything that the carers do, is geared for the well-being of all the residents.
I cannot praise these wonderful people enough. Thank you from the bottom of my heart.

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Review from Tony W (Son-in-law of Resident) published on 24 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in Abermill Care Home since March 2020. The home is always clean and well-presented. staff are helpful and friendly. I feel my mother-in-law is well cared for at Abermill and the staff care about the residents and their families.

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Review from Dariel P (Relative of Resident) published on 1 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very attentive and welcoming home. Staff are extremely caring and considerate. Home is always lovely and clean and residents are well-presented.

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Review from Belinda L (Daughter of Resident) published on 1 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since Mum has been taken into care due to her being abused by her partner and having Alzheimer's disease, it was only meant to be temporary emergency care. I'm so pleased with how she has improved mentally and physically. She has settled into Abermill and has been living there for three years and over.
I can't find any fault at Ambermill and am very pleased with all care Mum receives. She's improved 100% from what she was like living with her partner, who suffered abuse for 30 years.

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Review from Gareth P (Son of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As described in the ratings, after looking for a suitable place for my father, I am so glad that we chose Abermill.

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Review from Lauren P (Granddaughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad is a resident at Abermill Care Home, and I must say, I am so glad we chose this care home for him. He receives excellent care, and the staff have made him feel very welcome. Every time we visit my grandad, the staff are very attentive, thoughtful and kind, and they take time to really listen
to you my grandad, which is very important. We never feel as if his wishes are not being met.

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Review from N G (Daughter of Resident) published on 23 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into Abermill Care Home my mother has improved to the point she is back to her old self. She was very scared when told that she would be safer (in case she had a fall whilst living on my own) moving to a nursing home, months on and she absolutely love it in Abermill. She has made new friends
and has put on weight. Every time I visit she is so happy. Abermill allows her to live still with her independence but with the security of help if she should fall or us ill. She loves all the staff and can't rate Abermill, and the staff, highly enough.

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Review from Mark D (Son of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam has been a resident at Abermill and it's said a home is where the heart is - well Abermill nursing home is a home from home. The wonderful staff who care for my mam are second to none. I visited mam at Abermill over the xmas period and to see mam and all her friends enjoying the festive fun was
an exceptional sight. The staff entertained and made mam and everyone's xmas a special time. Thank you from all our family. I can't recommend a better place, especially at xmas. Thank you all Abermill.

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Review from Tony F (Son of Resident) published on 14 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. The home is always clean and tidy, as is my mother who can no longer dress herself and the staff are always cheerful and friendly. My mother always speaks highly of the food and the staff are always doing something for the residents.

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Review from R H (Granddaughter of Resident) published on 10 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been here for the past year. My nan is settled in Abermill and is very happy and says this is her home. Staff are outstanding and go above and beyond to support my nan and are very welcoming when we visit. The care and support by staff as nothing is too much trouble. The home is always very
welcoming, always has excellent cleanliness and rooms are kept neat and tidy.

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Review from Sharon Ann M (Friend of Resident) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always friendly and upbeat.

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Review from Kim W (Daughter of Resident) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always helpful and friendly. Feel Mum is cared for and loved. The staff are always willing to help and chat. So glad Mum is here and so well cared for.

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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Abermill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Abermill Care Home is calculated as follows: ( (291 Excellents x 5) + (50 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 355 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abermill Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (1)

Christine

Christine Tipper

Job Title: Home Manager

Joined: 2001

What does ‘kindness’ mean to you?


“Kind care means getting to know people and understanding their emotions, making every effort to offer the best possible care, and getting Residents involved in the activities that make them happiest.”


Christine started working at Abermill in 2001, and later progressed to Home Manager level after excelling in her role as Deputy Manager at the home. She has gained experience in a number of different care services, including residential and memory care, and has achieved qualifications in health and social services, management and care.


Christine closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys the most about her role, Christine remarked: “I enjoy taking time to interact with Residents and their Relatives, which allows me to get to know each individual on a personal level.”


Christine credits her biggest achievement as completing a 3km sponsored walk, raising more than £400 for Alzheimer’s Society with the support from her Colleagues and Residents.


Outside of work, Christine enjoys spending quality time with her loved ones, including watching her niece and nephew play rugby.


If you would like to find out more information about Abermill, Christine has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.