Abermill Care Home

Thomas Street, Abertridwr, Caerphilly CF83 4AY
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9.8 152 Reviews
  • Abermill Care Home, Caerphilly
Abermill care home, nestled in the heart of the village of Abertridwr, near Caerphilly, provides personalised residential and residential dementia care to older people.

Having been tastefully decorated in 2024, the home offers modern furnishings and rooms with a view, which offer beautiful scenery and views over the Aber stream. There's also a hair salon, library service, café and minibus for resident trips out.

Abermill care home boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the patio area is the ideal spot for catching up with family and friends.

The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor to the home.

The professional care team at Abermill take the time to learn about each resident’s individual hobbies and interests, to help those living in the home to lead an active and fulfilling life. In addition to the range of activities available, the home also encourages residents to take an active role in the Caerphilly community, from building relationships with the neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at Abermill to deliver the kindest possible care to residents, supporting them to lead their best possible life.

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Care Provided by Abermill Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Christine Tipper (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room

Abermill Care Home Reviews (152)

Total of 152, showing 81-100
9.8

Abermill Care Home has a Review Score of 9.8 (9.777) out of 10, based on 30 reviews in the last 2 years. Over all time Abermill Care Home has 152 reviews.

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Review from Joan J (Friend of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was a visitor 2 years ago when a friend was a resident of this home for approx 18 months and was pleased with the service provided and the friendliness of the carers. My friend aged 94 was well looked after therefore when my friend a neighbour was admitted I felt he would be well looked after. Many
of the current staff are the same as when I was a visitor in 2016/17 which pleased me.

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Review from Alun H (Grandson of Resident) published on 20 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nan seems very happy and content. She has made new friends and is looking really well.

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Review from Deborah C (Daughter of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, this home is excellent, but laundry needs some attention and losing clothes. Food choices excellent and activities are tailored to their needs.

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Review from Janice H (Wife of Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband had to be taken to Abermill Care Home. I have encountered such friends from the staff. They are very helpful to answer any questions I may have or indeed anyone in the family who visits. They are always so pleasant whatever the time we visit. My husband is very relaxed around them and
I myself actually look forward to visiting because the place is so inviting.

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Review from Valerie G (Wife of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with the care my husband is receiving could not ask for more.

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Review from David James F (Son of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are hard-working and friendly and welcoming when you come to the home.

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Review from Jeni F (Daughter-in-law of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service provided by the staff at this home.
My mother in law is well looked after.

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Review from Nigel B (Son of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my 90-year-old totally blind father has received at Abermill Care Home. The care staff are attentive and understanding of his needs and there is an overall happy and welcoming atmosphere to the home. The food is good as is the cleanliness. The management staff are very
competent and helpful. I would recommend Abermill to anyone needing residential care for an elderly relative.

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Review from S B (Relative of Resident) published on 14 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been extremely helpful and knowledgeable throughout the process of moving my parents into Abermill. All needs have been met with professionalism and reassurance for my parents, plus us as a family. I can totally recommend this care home.

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Review from L P (Wife of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The experience I've had has been very friendly and welcoming. Very happy with the services that have been provided.

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Review from Janice C (Stepdaughter of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the home is marvellous and has looked after my stepmother for the past 7 years, they always take care of myself and offer me tea/coffee. I would highly recommend.

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Review from David P (Brother-in-law of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good location. Scenic views of the hillside. Staff very attentive to all in their care and with us as new 1st time visitors especially on my sister-in-law's birthday. We were invited to join in at lunchtime.
It is very humbling to see the care and attention given by all staff to the residents.
There is an effort to engage all residents and visitors are made extremely welcome.
Thank you all.

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Review from Jennifer P (Sister of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a lovely day with my sister for her birthday. We were invited to lunch and she was spoiled very much. The staff were very attentive. My sister has said that she loves living here and is very happy.

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Review from Fran B (Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always helpful and friendly. Home always looks clean. Food looks good.

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Review from Linsey B (Granddaughter of Resident) published on 30 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been a resident at Abermill Care Home for over 7 years. She has received amazing care from all staff. I'm glad we found her a happy home to live in. There's no recommendations to give.
Keep up the good work Abermill.

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Review from Margaret S (Partner of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous home, such a shame this home does not have a larger garden for my husband to walk in. My husband is very fit and looks to get outside whenever he can.
I would not hesitate in recommending this home to anyone.
My husband is always clean and well presented. Staff are great and go the extra
mile to make sure he is well cared for.

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Review from Ethel R (Friend of Resident) published on 9 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited the home on 27th July, what a wonderful day was had by all, BBQ, Elvis, Dancing and singing.
The staff were so friendly and just wanted to make sure everyone had a great day.
A credit to your company, so clean and well run.

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Review from Allan P (Relative of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abermill is a very caring home, lots of activities. Very kind and caring. It is very clean. There is a lovely view of the mountains. Home is very clean and the food is very nice.

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Review from Stephanie L (Granddaughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are amazing. So approachable if you have any concerns. They go above and beyond and the other residents are lovely.

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Review from Claire T (Granddaughter of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past 4 years, the standard of care that my nan has received has been nothing short of fantastic. The staff are so welcoming and helpful, they show amazing support for residents and family alike. They put on amazing fun days and trips, events, parties etc for everyone. Nothing is ever too much.
I would highly recommend Abermill Care Home for any family needing similar care or treatment.

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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Abermill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Abermill Care Home is calculated as follows: ( (291 Excellents x 5) + (50 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 355 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abermill Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (1)

Christine

Christine Tipper

Job Title: Home Manager

Joined: 2001

What does ‘kindness’ mean to you?


“Kind care means getting to know people and understanding their emotions, making every effort to offer the best possible care, and getting Residents involved in the activities that make them happiest.”


Christine started working at Abermill in 2001, and later progressed to Home Manager level after excelling in her role as Deputy Manager at the home. She has gained experience in a number of different care services, including residential and memory care, and has achieved qualifications in health and social services, management and care.


Christine closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys the most about her role, Christine remarked: “I enjoy taking time to interact with Residents and their Relatives, which allows me to get to know each individual on a personal level.”


Christine credits her biggest achievement as completing a 3km sponsored walk, raising more than £400 for Alzheimer’s Society with the support from her Colleagues and Residents.


Outside of work, Christine enjoys spending quality time with her loved ones, including watching her niece and nephew play rugby.


If you would like to find out more information about Abermill, Christine has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.