Abermill Care Home

Thomas Street, Abertridwr, Caerphilly CF83 4AY
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9.8 152 Reviews
  • Abermill Care Home, Caerphilly
Abermill care home, nestled in the heart of the village of Abertridwr, near Caerphilly, provides personalised residential and residential dementia care to older people.

Having been tastefully decorated in 2024, the home offers modern furnishings and rooms with a view, which offer beautiful scenery and views over the Aber stream. There's also a hair salon, library service, café and minibus for resident trips out.

Abermill care home boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the patio area is the ideal spot for catching up with family and friends.

The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor to the home.

The professional care team at Abermill take the time to learn about each resident’s individual hobbies and interests, to help those living in the home to lead an active and fulfilling life. In addition to the range of activities available, the home also encourages residents to take an active role in the Caerphilly community, from building relationships with the neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at Abermill to deliver the kindest possible care to residents, supporting them to lead their best possible life.

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Care Provided by Abermill Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Christine Tipper (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room

Abermill Care Home Reviews (152)

Total of 152, showing 101-120
9.8

Abermill Care Home has a Review Score of 9.8 (9.777) out of 10, based on 30 reviews in the last 2 years. Over all time Abermill Care Home has 152 reviews.

Overall Experience

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Review from Grace D (Resident) assisted by family/friend published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

High standards of care have been given since my arrival. Staff caring and friendly. I have settled in really well.

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Review from E S (Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoy living at Abermill. I enjoy the company and enjoy all the food. We have a lot of activities throughout the month.
My favourite are trips out on the bus.
The home is very friendly and caring.

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Review from M S (Son-in-law of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Homely feeling - staff always attentive, caring. When medical facilities required, very prompt. Activities well co-ordinated. Food closely monitored for reactions. Varied with good choices. Accommodating for all visiting times. Welcomed by all staff whenever visiting. Car parking - availability varies.
Treat all clients well - always happy, smiling and available.

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Review from Adam M (Friend of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are lovely and it seems they have clients best wishes at heart. I visit once or twice a week.

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Review from Thelma C (Friend of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to know that my dear friend is well looked after, and when I visit her the staff and carers are very helpful and supportive. I take my hat off to them. Wonderful people and wonderful place.

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Review from Dianne K (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recommend this care home because the care the staff give to their residents is exceptional. My mother is well looked after, and we can rest knowing she is in safe hands.

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Review from Barbara J (Friend of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Abermill today as the Deputy Leader of Caerphilly County Borough Council, to celebrate the 100th birthday of a resident.


The home was warm and welcoming and staff delightful - very engaged with residents. I thoroughly enjoyed my visit!


Happy Birthday to the resident.


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Review from Raymond J (Friend of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has now been with you for 3 months and is very happy with the home.

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Review from Katie J (Granddaughter of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is the happiest she has been in a long time. The staff are amazing with her.

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Review from Christine K (Daughter of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very well looked after, fed well and always clean. He is happy with Abermill, he generally finds fault with most things, but he likes it here. 10/10

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Review from S C (Son-in-law of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is pleasant, father-in-law visits daily. He finds his wife very happy and the staff are great they treat all residents with great respect.
They did many things coming up to Christmas e.g Panto, Christmas Pary, Children's Choir a singer and many more activities. Starting crafting now after
Christmas.
On the odd occasion, staff need more help es[ecially when multiple people needing to use the toilets. More staff in the night would help too. Highly recommended.

Reply from Clare Sheehan, Care Advisor at Abermill Care Home

Thank you for your review, we appreciate all feedback received as this helps us to improve our service where required. Please be assured that we continue to monitor the staffing levels according to residents' individual needs, plans of care and safe ratios. We are so pleased that you are happy with the care provision to your Mother-in-Law that resides at Abermill Care Home.


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Review from Kay H (Daughter of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very apprehensive about putting my mother in care, but she's settled in very well. The care she jas here is very good.
All the staff are very attentive, cheerful and caring.
The home itself is spotless. Recently been refurbished to a high standard.

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Review from Gillian W (Daughter of Resident) published on 8 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the level of care my father receives from Abermill. The refurbishment downstairs is fabulous. It's comfortable, bright and airy and very inclusive.
He is well looked after, always clean and tidy and is happy.
I have never seen anything in Abermill that I am unhappy with.
The
staff are a credit to the care home, they are friendly, helpful and genuinely seem to care.

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Review from Gillian L (Granddaughter of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful care home, every need is met. My Nan is content and healthy. The staff are always helpful and friendly.

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Review from G S (Daughter of Resident) published on 24 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the home for about six weeks. She has received really good care from all the staff. She enjoys getting her hair done every week. She has been taken out of the home a couple of times. My mum is looked after and the staff are brilliant with her. She enjoys the food and the staff always
ensures they have drinks to keep them well hydrated... thank you to the staff!

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Review from Beryl R (Sister of Resident) published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abermill is friendly. Beautifully decorated. Nice people.

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Review from Morgan S (Son-in-law of Resident) published on 8 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely capable and caring and nothing is too much trouble. Always helpful, residents feel comfortable, secure, and engaged, it certainly brings out the best of them. From being alone, there is certainly stimulation created by care assistants.

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Review from S B (Wife of Resident) published on 6 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would visit my husband most days, sometimes twice and I was always met with the feeling of being welcome.
The staff always treated the residents as if it was their home.
The food was excellent and the best quality. Management was not so good until there was a change and then I found lots of improvement.
The overall look was tired but they were going through an overall and makeover when I left.
I would recommend Abermill 100%.

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Review from S J (Son of Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was well cared for at Abermill. The staff are always warm and friendly.

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Review from Courtney L (Great-granddaughter of Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the care home is good as it is very nice that my great nan is happy there and everyone looks after her. The care home is nice and all the staff are caring and wonderful.

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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Abermill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Abermill Care Home is calculated as follows: ( (291 Excellents x 5) + (50 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 355 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abermill Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (1)

Christine

Christine Tipper

Job Title: Home Manager

Joined: 2001

What does ‘kindness’ mean to you?


“Kind care means getting to know people and understanding their emotions, making every effort to offer the best possible care, and getting Residents involved in the activities that make them happiest.”


Christine started working at Abermill in 2001, and later progressed to Home Manager level after excelling in her role as Deputy Manager at the home. She has gained experience in a number of different care services, including residential and memory care, and has achieved qualifications in health and social services, management and care.


Christine closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys the most about her role, Christine remarked: “I enjoy taking time to interact with Residents and their Relatives, which allows me to get to know each individual on a personal level.”


Christine credits her biggest achievement as completing a 3km sponsored walk, raising more than £400 for Alzheimer’s Society with the support from her Colleagues and Residents.


Outside of work, Christine enjoys spending quality time with her loved ones, including watching her niece and nephew play rugby.


If you would like to find out more information about Abermill, Christine has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.